Parcel deliveries will be accepted only for guests in house or checking in within a week following the day of receipt. Size restrictions apply. The hotel cannot be held responsible for parcel payment nor lost or damaged goods.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.
No rollaway/extra beds available
No cots (infant beds) available
Service animals are allowed
Service animals are exempt from fees/restrictions
Debit cards not accepted
Staffed front desk
Smoke detector
Property is not cleaned with disinfectant
Staff do not wear personal protective equipment
Protective clothing is not available for guests
No shield between guests and staff in main contact areas
Guests are not provided with hand sanitiser
Social distancing measures are not in place
Contactless check-in is available
Property follows regional sanitisation guidelines Coronavirus Guidelines (Japan)
Property confirms they are implementing enhanced cleaning measures
Individually wrapped food options are not available
No gap period between guests' stays
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property does not follow sanitisation practices of any association
Guest accommodation is not sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are available
Masks are not compulsory at the property
Contactless food service / room service is not available
Reservation is not required for facilities on site
Mobile key entry is not available
Food service not has not been amended for enhanced safety
Property does not offer on-site COVID-19 testing
Property does not require health documentation at check-in
