The hotel was great, the bed was nice and the bathroom provided enough privacy - something we've been struggling with in our previous stays. The amenities provided were also very good - skin care products, coffee, tea and more. It's also very well located, with metro and rail station, we coul go easily to various Tokyo locations.
BUT, we had an incident with the cleaning, in one of our rooms our own products such as tooth brush and shampoo went missing, probably discarded, but the hotel claimed they didn't put anything away. We were having a great time but this incident was very upsetting. They didn't take responsibility for it neither offered compensation.