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Aparthotel

Oaks Casuarina Santai Resort

4.5 star property

Photo gallery for Oaks Casuarina Santai Resort

Lounge
Exterior
Reception
Interior entrance
In-room safe, iron/ironing board, cots/infant beds, WiFi

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Washing machine
  • Dryer
  • Parking included
  • Restaurant

Explore the area

View map
9 Dianella Drive, Casuarina, NSW, 2487
  • Place, Casuarina Beach
    ‪3 min walk‬
  • Place, Cudgen Nature Reserve
    ‪7 min walk‬
  • Place, South Kingscliff Beach
    ‪12 min walk‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪18 min drive‬

Room options

View all photos for Studio Courtyard

In-room safe, iron/ironing board, cots/infant beds, WiFi

Studio Courtyard

  • Sleeps 2

View all photos for Studio Apartment

In-room safe, iron/ironing board, cots/infant beds, WiFi

Studio Apartment

  • Sleeps 3

View all photos for Studio Pool Apartment

In-room safe, iron/ironing board, cots/infant beds, WiFi

Studio Pool Apartment

  • Sleeps 3

View all photos for Studio

Studio

Studio

  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Courtyard

Studio Courtyard

Studio Courtyard

10.0 out of 10
Exceptional
(1 review)
  • 52 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Pool

Studio Pool

Studio Pool

10.0 out of 10
Exceptional
(1 review)
  • 51 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for 1 Bedroom Family

1 Bedroom Family

1 Bedroom Family

  • 75 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds OR 2 Single Beds and 1 King Bed

View all photos for 2 Bedroom

2 Bedroom

2 Bedroom

  • 100 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds OR 2 Single Beds and 1 King Bed

View all photos for 2 Bedroom Executive

2 Bedroom Executive

2 Bedroom Executive

  • 175 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds OR 2 Single Beds and 1 King Bed

View all photos for 1 Bedroom Family Apartment

In-room safe, iron/ironing board, cots/infant beds, WiFi

1 Bedroom Family Apartment

  • Sleeps 5

View all photos for 2 Bedroom Apartment

In-room safe, iron/ironing board, cots/infant beds, WiFi

2 Bedroom Apartment

  • Sleeps 5

View all photos for 2 Bedroom Executive Apartment

In-room safe, iron/ironing board, cots/infant beds, WiFi

2 Bedroom Executive Apartment

  • Sleeps 5

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About the area

Tweed Heads

With a stay at Oaks Casuarina Santai Resort in Tweed Heads, you'll be 3.9 mi (6.2 km) from Kingscliff War Memorial and 11.2 mi (18 km) from Kirra Beach. .This luxury aparthotel is 11.6 mi (18.7 km) from The Strand and 11.8 mi (19.1 km) from Coolangatta Beach.
View more Aparthotels in Tweed HeadsOpens in a new window

What's nearby

  • Casuarina Beach - 3 min walk - 0.3 km
  • Cudgen Nature Reserve - 7 min walk - 0.6 km
  • South Kingscliff Beach - 12 min walk - 1.1 km
  • Coolangatta Beach - 16 min drive - 18.6 km
  • Kirra Beach - 17 min drive - 19.4 km

Getting around

  • Varsity Lakes Station - 32 min drive
  • Coolangatta Airport (OOL) - 15 min drive

Restaurants

  • Spice Den
  • ‪The Salt Mill Kingscliff - ‬7 min drive
  • ‪Salt Bar & Bistro - ‬4 min drive
  • ‪Salt Village French Patisserie - ‬4 min drive
  • ‪Subway - ‬7 min drive

About this property

Oaks Casuarina Santai Resort

Oaks Casuarina Santai Resort offers 71 accommodations with washers/dryers and safes. Rooms open to furnished balconies. Accommodations at this 4.5-star aparthotel have kitchenettes with stovetops, microwaves, cookware/dishes/utensils, and dishwashers.

This Tweed Heads aparthotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Plasma televisions come with digital channels. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the aparthotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is open daily.
Make yourself at home in one of the 71 guestrooms, featuring kitchenettes with stovetops and microwaves. Rooms have private furnished balconies. Plasma televisions with digital programming provide entertainment, while wireless internet access (surcharge) keeps you connected. Conveniences include phones, as well as safes and washers/dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional amenities at this aparthotel include wireless internet access (surcharge), wedding services, and tour/ticket assistance.
Enjoy a meal at the restaurant, or stay in and take advantage of the aparthotel's room service. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include limo/town car service, complimentary newspapers in the lobby, and luggage storage. Free self parking is available onsite.
Oaks Casuarina Santai Resort has a restaurant on site.
Room service is available.

Property amenities

Beach

  • White sand beach nearby
  • Beach towels

Pool/Spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Full-service spa
  • Hot stone massages
  • Outdoor pool
  • Pool loungers
  • Pool umbrellas
  • Prenatal massages
  • Swedish massages

Internet

  • Available in the apartment: WiFi (AUD 5 per 24-hour period)
  • Available in some public areas: WiFi (AUD 5 per 24-hour period)

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • Cot: AUD 20 per night

Kitchenette

  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Microwave
  • Mini-fridge
  • Toaster
  • Water dispenser

Dining

  • A bar/lounge
  • A restaurant
  • Room service

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 59 per night

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • Plasma TV with digital channels

Outdoor areas

  • Barbecue grill
  • Furnished balcony
  • Garden
  • Terrace

Laundry

  • Washer/dryer

Work spaces

  • Meeting room

Climate control

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (109 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Smoke-free property

Services and conveniences

  • Daily housekeeping
  • Free newspapers in lobby
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Wedding services

Location highlights

  • In the suburbs
  • Near the ocean

Things to do

  • Boat tours nearby
  • Fishing nearby
  • Golfing nearby
  • Health club (partner property) nearby
  • Hiking/biking trails nearby
  • Skydiving nearby
  • Surfing/bodyboarding nearby
  • Whale watching nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 3 floors
  • 71 units
  • At least 80% lighting from LEDs
  • Built in 2007
  • Double-glazed windows
  • Garden
  • Locally-owned and organised tours and activities
  • Water dispenser

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.5 percent for credit card payments
The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from February 16 2026 to February 11 2028 (dates subject to change):
  • Spa
  • Spa/Beauty services

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 59.0 per night
Cribs (infant beds) are available for AUD 20 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 1 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: AUD 5 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: AUD 5 per 24-hour period (rates may vary)
  • Crib (infant bed) fee: AUD 20 per night
  • Rollaway bed fee: AUD 59.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
WiFi is provided up to 500 MB per guestroom, per stay.

We should mention

Pool access available from 7:00 AM to 9:00 PM
Parking height restrictions apply

Property is also known as

Casuarina Beach Apartments
Santai Apartments
Santai Casuarina Beach
Santai Retreat
Santai Retreat Apartments
Santai Retreat Apartments Beach
Santai Retreat Beach
Santai Retreat Casuarina Beach
Santai Retreat Casuarina Beach Hotel
Santai Retreat Hotel
Oaks Santai Casuarina Kingscliff
Oaks Santai Casuarina
Oaks Casuarina Santai
Oaks Santai Resort Casuarina
Oaks Casuarina Santai Resort Casuarina
Oaks Casuarina Santai Resort Aparthotel
Oaks Casuarina Santai Resort Aparthotel Casuarina
Santai Retreat Apartments Casuarina Beach
Santai Retreat at Casuarina Beach
Oaks Santai Resort Casuarina Casuarina
Hotel Oaks Santai Resort Casuarina
Casuarina Oaks Santai Resort Casuarina Hotel
Hotel Oaks Santai Resort Casuarina Casuarina
Oaks Santai
Oaks Santai Resort
Oaks Santai Casuarina

Oaks Casuarina Santai Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 423 out of 691 reviews
Rating 8 - Good. 211 out of 691 reviews
Rating 6 - Okay. 35 out of 691 reviews
Rating 4 - Poor. 14 out of 691 reviews
Rating 2 - Terrible. 8 out of 691 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

TROY

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I had a very great experience stay there no problems at all
Stayed 1 night in Dec 2025

10/10 Excellent

Nick

Business traveller
Liked: Cleanliness, amenities
Awesome staff Awesome pool and spa Awesome rooms Awesome spa Loved it
Stayed 4 nights in Nov 2025

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I was meant to be travelling with my elderly Mum and Sister in law so we booked a two bedroom suite. We were not informed prior to our stay that the lift located nearest to our room was not working and the A/C in one of the bedrooms was also not working. They were aware of the A/C not working and had someone scheduled to fix it the day after we were meant to check out. I was very disappointed that they waited for us to work it out and contact them to tell us. My mum fell ill so could not travel. This was probably a blessing for the hotel because if she could make it, she would not have been physically able to walk up the steps and the A/C not working in the room would have been very uncomfortable especially for me as I'm heavily pregnant. The alternate room that was offered to us was a king one bedroom suite so that would NOT have been enough space for 3 people and was not a good option for me and my sister in law to be sharing a king bed together. The room itself, restaurant for dinner and hotel was nice and we still enjoyed our stay, however if my Mum did end up coming, we would not have been able to stay there at all.
Stayed 1 night in Nov 2025

10/10 Excellent

Bryan

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
everything was perfect
Stayed 1 night in Oct 2025

10/10 Excellent

Bryan

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
everything was spot on
Stayed 2 nights in Oct 2025

8/10 Good

Chelsea, Griffin

Stayed 2 nights in Oct 2025

10/10 Excellent

Kirsty

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We had a lovely stay and did the Northern Rivers Rail trail after
Stayed 1 night in Jul 2025

8/10 Good

Karin

Liked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

Colleen

Liked: Cleanliness, room comfort

Mini Paradise Escape

Beautiful setting and gardens. Relaxing hot tub Spacious room
Stayed 2 nights in Aug 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I loved the apartments, the proximity to the local beach and shops, as well as the setting and design of the premises, the pool and spa area was amazing and the features in the apartment were well presented, clean and comfortable. The service was friendly, helpful and prompt from the staff and the food at the restaurant on site and with room service was delicious. The environment was very relaxing and really felt like we were on holidays. We will definitely be back to stay again. Well done!
Stayed 4 nights in Aug 2025

2/10 Terrible

Pat

Stayed 1 night in Aug 2025

8/10 Good

Sonya

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was new & modern, our room was spacious & bed was very comfortable. There were a few odd design choices though. The bath & bathroom vanities were open to the room (although there was a roller blind that could be lowered between the bath and bed). The shower & toilet are in the same space. There was a sliding glass door that you could close between the shower/toilet and the bath/vanity, but it either covered the window opening between the shower/toilet and bath or the doorway. It was not possible to block both. Let’s just say there were some musical moments that I didn’t need to hear! Also, there is a glass panel above the toilet that lets in light from the exterior walkway. There was a light outside my window which illuminated the whole bedroom unless the bathtub roller blind was deployed. And finally, when the shower was used the water travelled to the toilet area and did not drain away easy, so anyone wanting to use the WC got wet feet.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, property conditions & facilities
Thoroughly enjoyed the stay. Spice Den restaurant was amazing. Room was very spacious with everything you could need.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort

Calm Jewel

On first impressions the Hotel conjures up a Balinese Retreat Vibe. Huge Automatic solid wooden doors invite you into the relaxing foyer & reception’s area. Staff were friendly & engaging. Special mention to the General Manager Raul, leading by example, showed how superior hospitality & customer service can elevate the overall holiday accommodation experience. We had a lot of luggage as this was the last night of our journey, before returning home after a long road trip & his thoughtfulness, foresight & hands on help enabled us to decompress with ease & enjoy our stay. We will definitely return for a longer visit next time to partake in what the in-house Spa, Pool & Restaurant has to offer. Local Village was within walking distance & was very convenient, as well the Best Ocean Access was a brief walk from the Hotel & just stunning!
Stayed 1 night in Jul 2025

8/10 Good

Natalie E

Travelled with family and small children
How big it was and the spa bath in the room. The bed was very comfortable.
Stayed 1 night in Jul 2025

10/10 Excellent

Christian

Stayed 1 night in Jun 2025

10/10 Excellent

Taliya

Stayed 1 night in May 2025

6/10 Okay

Taliya

Stayed 2 nights in Jun 2025

10/10 Excellent

Jeff

Liked: Cleanliness, amenities, property conditions & facilities
Very clean accommodation and grounds. Wonderfull staff. Close to all things. Relaxing and enjoyable
Stayed 4 nights in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, room comfort
Wow what a nice place
Stayed 1 night in Jun 2025

10/10 Excellent

Cheryl

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Loved our one night stay. Beautiful ambience & surroundings. Room was clean & comfortable with quality fixtures & fittings. Will definitely be back for a longer duration to enjoy the facilities.
Stayed 1 night in Jun 2025

8/10 Good

Susan, Mount Gravatt East

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
A really great property for a short stay. Minor issues with design dropped the score. Bathroom set up meant the shower flooded the toilet floor whenever used - wet surfaces whenever you use it after a shower and potential slip hazards. The rest of the room was excellent, large, stylish, comfy bed and all the amenities you need. Not much around except the beach 2 blocks away
Stayed 1 night in May 2025

8/10 Good

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

shaun

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

dave

Liked: Cleanliness, room comfort

Great place to stay

Great place to stay close to the beach.excellent service on two occasions.
Stayed 4 nights in Apr 2025