This was my first time in the last 35 years, I had been so disappointed with the facilities. It’s so unfortunately, my accommodation experience was highly disappointing. The facility provided was nowhere near worth the $516 charged for two nights. The conditions were subpar, with no dedicated kitchen sink, forcing us to use the bathroom sink for washing kitchen items. I find it concerning that such an arrangement is even approved by the relevant authorities. The pictures and descriptions used in your advertisements should accurately reflect the actual facilities, allowing guests to make informed decisions. Given the significant disparity between what was advertised and what was provided, I sincerely hope you will consider issuing a refund.
I appreciate your prompt response to this matter.