Book Premier Inn West Drayton accommodation from NZ$157

The hotel was nice and location was great for a London tourist as it was close to many attractions I was disappointed in the concierge as he made empty promises to take care of some basic requests

We loved the location of this hotel, it was walking distance to theaters and many top restaurants. The staff were always helpful and friendly. However, it needs some serious maintenance work. The shower never drained right, the second day we had to turn off the water three times in the middle of showering to let the water drain so it wouldn’t run onto the floor. After they tried to fix it we only had to turn it off once during each shower. We had water leaking from the ceiling in the bathroom on three mornings. The first time it happened it was clear from stains on the ceiling that it was a recurring problem. So not sure we would recommend this hotel for those reasons.

The service is very bad.

Didn't have breakfast

The room had blackout drapes. The bathroom had a good hot shower. We enjoyed the buffet breakfast. The pod to terminal five was very convenient as was the double-decker bus that runs about a half a block in front of hotel parking area.

Breakfast selection was lovely. Room a bit tight, however, bathroom with tub & walk-in shower very large. Room was clean & staff was great.