Compare Casino Hotels in West of The Strip

Stayed Sunday to Wednesday. Very slow in casino. Restaurants Ondori (Chinese) Cafe both excellent! Poker room excellent They have cinema and bowling also. No shuttle service to strip so on your own $20 each way Pool was open Paid$90/night including resort fee.

Nice and clean

Everything was perfect as usual I always stay here everytime we come to Vegas

Great place to relax

Perfect

I booked a room for two nights at the Masquerade Tower at Rio Hotel & Casino in Las Vegas. As soon as we opened the door, we were hit with a very strong moldy and smoky smell. The room was outdated and not suitable for a comfortable vacation stay. Because I am allergic to mold and smoke, I had to leave immediately and went to the front desk to explain my health concerns. The receptionist initially told me that I had booked the older section of the hotel and that no other rooms were available. I clearly explained my situation and emphasized that I could not stay in that environment without getting sick. After some back and forth, he returned with two options: stay or leave. I chose to leave and asked him to cancel the reservation. He confirmed that it was canceled, and I requested a receipt. He printed a pro forma showing only the resort fee. I pointed out that I had paid over $600 for two nights, not just the resort fee. He told me I would need to contact the third-party booking site for a refund. I then asked him to provide written documentation explaining why I left the room immediately due to the conditions. He refused to print anything but said he had notes in the system. I insisted on having something in writing, and eventually he wrote the reason by hand on the pro forma. Unfortunately, I did not get his name, assuming the hotel letterhead would be sufficient which was a mistake