4/10 Poor
Shoyeb
Travelled with family
7 Aug 2025
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The beds were comfortable but the sofa bed kept squeaking all night which was not expected from a 4 star hotel.
They charged us money on our credit card without telling us for what and that too after we left. No email no message about why the charges were deducted.
We asked for water bottles for each day of our stay and one of the front desk lady was kind enough to offer us water bottle but the next day another lady refused to provide any water. You charge us for parking everyday. And charge us for the room everyday then why not provide us water everyday.
Also the hotel is around 15 minutes away from Disneyland which is very hard to cover after a full day of tiredness from the visit to disneyland.
The breakfast was average and same for all the days. They kept eggs and potatoes with pork and chicken in adjacent trays. I saw people using the same spoon in the meat and the potatoes. For people like us who cannot eat pork all the food was not eatbale as they were all kept together and same spoons used by people.
I would rather pay a little higher price and chose another hotel next time.
Shoyeb
Stayed 3 nights in Aug 2025