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Embassy Suites Ontario Airport

3.5 star property

Photo gallery for Embassy Suites Ontario Airport

Lobby
Exterior
Serves lunch, dinner and happy hour
Lobby
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Bar
  • Housekeeping

Explore the area

View map
3663 E Guasti Rd, Ontario, CA, 91761
  • Place, Toyota Arena
    ‪17 min walk‬
  • Place, Ontario Convention Center
    ‪2 min drive‬
  • Place, Ontario Mills Shopping Mall
    ‪3 min drive‬
  • Airport, Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪17 min walk‬

Room options

View all photos for Two queens

Standard Room

Two queens

8.2 out of 10
Very good
(18 reviews)
  • 52 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Hypo-allergenic bedding, down duvets, in-room safe

Suite, 1 King Bed

8.6 out of 10
Excellent
(48 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Two Queen Beds, Non-Smoking, Roll In Shower

Hypo-allergenic bedding, down duvets, in-room safe

Two Queen Beds, Non-Smoking, Roll In Shower

8.6 out of 10
Excellent
(11 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, One King Bed, Roll In Shower

Hypo-allergenic bedding, down duvets, in-room safe

Suite, One King Bed, Roll In Shower

9.4 out of 10
Exceptional
(11 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, down duvets, in-room safe

Room, 1 King Bed

  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Queen Beds

Hypo-allergenic bedding, down duvets, in-room safe

Studio, 2 Queen Beds

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
DoubleTree by Hilton Ontario Airport
  • Pool
  • Free airport shuttle
  • Pet-friendly
  • Free WiFi
4.1 out of 5, Very good, 1,035 reviews
The price is NZ$245
includes taxes & fees
9 Nov - 10 Nov
DoubleTree by Hilton Ontario Airport

About the area

Ontario

Located in Ontario (Guasti), Embassy Suites Ontario Airport is within a 5-minute drive of Toyota Arena and Ontario Mills Shopping Mall. .This hotel is 2.5 mi (4 km) from Ontario Convention Center and 5.4 mi (8.7 km) from Victoria Gardens.

What's nearby

  • Toyota Arena - 17 min walk - 1.5 km
  • Ontario Convention Center - 2 min drive - 3.0 km
  • Ontario Mills Shopping Mall - 3 min drive - 3.0 km
  • Victoria Gardens - 5 min drive - 8.9 km
  • Auto Club Speedway - 8 min drive - 11.9 km

Getting around

  • East Ontario Station - 4 min drive
  • Los Angeles - Ontario Intl. Airport (ONT) - 5 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪Starbucks - ‬18 min walk
  • ‪Black Angus Steakhouse - ‬17 min walk
  • ‪Benihana - ‬20 min walk
  • ‪Panda Inn - ‬7 min walk

About this property

Embassy Suites Ontario Airport

Hotel with free breakfast, near Toyota Arena
Embassy Suites Ontario Airport offers 175 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. These individually decorated and furnished accommodations have separate dining areas and include queen sofa beds. Beds feature down comforters. 49-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers.

This Ontario hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 175 individually decorated guestrooms, featuring refrigerators and LCD televisions. Your bed comes with down comforters, and all rooms are furnished with queen sofa beds. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and designer toiletries.
Enjoy a range of recreational amenities, including an indoor pool, a hot tub, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and wedding services.
Enjoy American cuisine at Chaffeys, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a computer station, and express check-out. Planning an event in Ontario? This hotel has 5300 square feet (492 square meters) of space consisting of conference space and 8 meeting rooms. A roundtrip airport shuttle is complimentary (available on request).
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
Chaffeys - This restaurant specializes in American cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Chaffeys Lounge - This lobby lounge specializes in American cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 4:00 AM to 11:00 PM on request
  • Uncovered parking on site (USD 17.50 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Chaffeys
  • Chaffeys Lounge

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 5,300 square feet of conference space
  • 8 meeting rooms
  • Computer station

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Queen sofa bed

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Separate dining area
  • Wet bar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay), plus a one-time cleaning fee of USD 300.00
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 0.195 percent will be charged
  • Destination fee: USD 0.53 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 17.50 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation (varies based on length of stay) plus USD 300.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Hotel Ontario Airport
Embassy Suites Ontario Airport
Ontario Airport Embassy Suites
Embassy Suites Ontario-Airport Hotel Ontario
Embassy Suites Ontario Airport Hotel
Embassy Suites Ontario Hotel
Embassy Suites Ontario Ontario
Embassy Suites Ontario Airport Hotel
Embassy Suites Ontario Airport Ontario
Embassy Suites Ontario Airport Hotel Ontario

Reviews

Embassy Suites Ontario Airport Reviews

8.0

Very good

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 549 out of 1012 reviews
Rating 8 - Good. 178 out of 1012 reviews
Rating 6 - Okay. 105 out of 1012 reviews
Rating 4 - Poor. 85 out of 1012 reviews
Rating 2 - Terrible. 95 out of 1012 reviews

Reviews

8/10 Good

greg

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

EXHAUSTED-AND LATE CHECK OUT A JOKE

I truly enjoy Embassy Suites. Rooms are spacious and always clean. Beds are always comfortable and this stay they did not disappoint in these areas. We arrived into Ontario International Airport after midnight. It had been a very long day of traveling. My wife and I were exhausted and did not want to even think about driving 50 miles to get home so we decided to stay in the area. I want to say that we were checking into the hotel around 1AM. I SPECIFICALLY ASKED THE CHECK IN CLERK FOR A LATE CHECK OUT THE NEXT DAY-SHE EVEN CONFIRMED IT VERBALLY WITH “ WILL 1PM WORK?” Sounded perfect!! Got to bed by 2AM. Well…apparently she did not enter into the system or communicate the info (however it is done) because at 11AM the next day we had housekeepers attempting to enter our room. We were sound asleep! Informed them of the late check out situation and they seemed ok. Nope!! Half hour later same thing!!! 15 minutes after that the front desk was calling the room to see if we were planning on staying another day!! EXTREMELY FRUSTRATING TO SAY THE LEAST !! My wife and I said “well let’s just forget that and get the heck out. My wife proceeds to take a shower and there is no hair conditioner left in the bottle attached to the shower wall. As we were leaving we went to complain at the front desk and were greeted with “have you informed anybody about this?!?” Left us with a very poor impression of this property!!
Stayed 1 night in Aug 2025

10/10 Excellent

Amanda

Stayed 1 night in Aug 2025

10/10 Excellent

Gilbert

Stayed 1 night in Aug 2025

10/10 Excellent

Enrique, Anza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great reception
Stayed 1 night in Aug 2025

6/10 Okay

Alyssa

Liked: Cleanliness, staff & service, property conditions & facilities

The unexpected Welcome

The man that checked us in was great! Didn’t get his name :( But, between 4am to 530 am, some random people came into our room. They told us the staff had given them access to the room to stay in. It was so uncomfortable because we were sleeping.it was a get away for my partner and I, so we had to cover up(if you know what I mean).
Stayed 1 night in Aug 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Valerie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This property was perfect. However, even though I called to let the staff know I was arriving later than expected they still gave the room I paid for away. I was given a smaller room with less beds. I was promised the bigger room the next morning. When I called (I was at an event) the girl was friendly and said my room was ready when my husband went to switch rooms another woman said it wasn’t available and they didn’t have any more double queen rooms. Frustration at its finest. After a few phone calls the room was finally available.
Stayed 2 nights in Jul 2025

10/10 Excellent

Mayra

Stayed 2 nights in Jul 2025

2/10 Terrible

Murali

Stayed 1 night in Jul 2025

10/10 Excellent

Marisol

Liked: Staff & service
Stayed 1 night in May 2025

10/10 Excellent

James

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and happy hour
Stayed 3 nights in Jul 2025

10/10 Excellent

Louie

Liked: Cleanliness, staff & service, property conditions & facilities
The one problem I had is that it took quite a while for the shuttle to come pick me up at the airport.
Stayed 3 nights in Jul 2025

10/10 Excellent

Ignacio

Liked: Cleanliness
Stayed 7 nights in Jul 2025

10/10 Excellent

Ignacio

Liked: Cleanliness
Stayed 3 nights in Mar 2025

8/10 Good

Jaarome

Travelled with partner
Liked: Cleanliness, property conditions & facilities
How late the pool stayed open
Stayed 3 nights in Jul 2025

2/10 Terrible

Goldie May

Stayed 3 nights in Jul 2025

10/10 Excellent

Jaarome

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They front Desk Staff Was Very Friendly And Helpful
Stayed 1 night in Jul 2025

10/10 Excellent

Johnny

Liked: Cleanliness
Nice and huge room. Great breakfast included.
Stayed 1 night in Jun 2025

10/10 Excellent

ASAF

Stayed 2 nights in Jul 2025

10/10 Excellent

Asja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Mohamad Mahmood, Fort Worth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very pleasant stay i would recommend it for sure
Stayed 2 nights in Jul 2025

10/10 Excellent

Manuela

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly and property was clean! Breakfast was great!
Stayed 1 night in May 2025

10/10 Excellent

Fahim

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast
Stayed 2 nights in May 2025

10/10 Excellent

Sergio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our trip was awesome and relaxing. Staff is great, and anything you need you can ask for via text and they get it taken care of quickly. The breakfast was also great.
Stayed 2 nights in Jun 2025

10/10 Excellent

mario

Stayed 1 night in Jun 2025