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Embassy Suites Ontario Airport

3.5 star property

Photo gallery for Embassy Suites Ontario Airport

Lobby
Lobby
Serves lunch, dinner and happy hour
49-inch LCD TV with cable channels, TV
Indoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa pool
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View map
3663 E Guasti Rd, Ontario, CA, 91761
  • Place, Toyota Arena
    ‪17 min walk‬
  • Place, Cucamonga-Guasti Regional Park
    ‪20 min walk‬
  • Place, Ontario Mills Shopping Mall
    ‪3 min drive‬
  • Airport, Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪5 min drive‬

Room options

View all photos for Two queens

Standard Room

Two queens

8.0 out of 10
Very good
(21 reviews)
  • 52 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Hypo-allergenic bedding, down duvets, in-room safe

Suite, 1 King Bed

8.8 out of 10
Excellent
(53 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Two Queen Beds, Non-Smoking, Roll In Shower

Hypo-allergenic bedding, down duvets, in-room safe

Two Queen Beds, Non-Smoking, Roll In Shower

8.8 out of 10
Excellent
(13 reviews)
  • 54 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, One King Bed, Roll In Shower

Hypo-allergenic bedding, down duvets, in-room safe

Suite, One King Bed, Roll In Shower

9.4 out of 10
Exceptional
(12 reviews)
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Queen Beds

Hypo-allergenic bedding, down duvets, in-room safe

Studio, 2 Queen Beds

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Two-Room King Suite

  • Sleeps 4

Room With 2 Queen Beds, Mountain View, Roll In Shower-Mobility Accessible

  • Sleeps 5

One-Bedroom King Suite With Roll-in Shower-Mobility Accessible

  • Sleeps 4

Two Room Suite With 2 Queen Beds

  • Sleeps 6

Studio Room 2 Queen Beds

  • Sleeps 4

Similar properties

Exterior
Hyatt Place Ontario / Rancho Cucamonga
Arena District
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.2 out of 5, Very good, 1,002 reviews
The price is NZ$222
includes taxes & fees
12 Apr - 13 Apr
Hyatt Place Ontario / Rancho Cucamonga

About the area

Ontario

When you stay at Embassy Suites Ontario Airport in Ontario, you'll be near the airport, within a 5-minute drive of Toyota Arena and Ontario Mills Shopping Mall. .This hotel is 2.6 mi (4.2 km) from Ontario Convention Center and 5.5 mi (8.9 km) from Victoria Gardens.

What's nearby

  • Toyota Arena - 17 min walk - 1.4 km
  • Cucamonga-Guasti Regional Park - 20 min walk - 1.7 km
  • iFLY Indoor Skydiving - Ontario - 2 min drive - 2.3 km
  • Ontario Mills Shopping Mall - 3 min drive - 2.6 km
  • Ontario Convention Center - 5 min drive - 3.7 km

Getting around

  • East Ontario Station - 8 min drive
  • Los Angeles - Ontario Intl. Airport (ONT) - 11 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪Starbucks - ‬20 min walk
  • ‪Black Angus Steakhouse - ‬19 min walk
  • ‪Oasis Cafe - ‬9 min walk
  • ‪Eureka! Ontario - ‬3 min drive

About this property

Embassy Suites Ontario Airport

Embassy Suites Ontario Airport offers 175 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. These individually decorated and furnished accommodations have separate dining areas and include queen sofa beds. Beds feature down comforters. 49-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers.

This Ontario hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 175 individually decorated guestrooms, featuring refrigerators and LCD televisions. Your bed comes with down comforters, and all rooms are furnished with queen sofa beds. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and designer toiletries.
Enjoy a range of recreational amenities, including an indoor pool, a hot tub, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and wedding services.
Enjoy American cuisine at Chaffeys, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a computer station, and express check-out. Planning an event in Ontario? This hotel has 5300 square feet (492 square meters) of space consisting of conference space and 8 meeting rooms. A roundtrip airport shuttle is complimentary (available on request).
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
Chaffeys - This restaurant specializes in American cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Chaffeys Lounge - This lobby lounge specializes in American cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 4:00 AM to 11:00 PM on request
  • Uncovered parking on site (USD 17.50 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Chaffeys
  • Chaffeys Lounge

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 5,300 square feet of conference space
  • 8 meeting rooms
  • Computer station

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Queen sofa bed

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Separate dining area
  • Wet bar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay), plus a one-time cleaning fee of USD 300.00
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 0.53 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 17.50 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation (varies based on length of stay) plus USD 300.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Hotel Ontario Airport
Embassy Suites Ontario Airport
Ontario Airport Embassy Suites
Embassy Suites Ontario-Airport Hotel Ontario
Embassy Suites Ontario Airport Hotel
Embassy Suites Ontario Hotel
Embassy Suites Ontario Ontario
Embassy Suites Ontario Airport Hotel
Embassy Suites Ontario Airport Ontario
Embassy Suites Ontario Airport Hotel Ontario

Embassy Suites Ontario Airport Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 567 out of 1002 reviews
Rating 8 - Good. 172 out of 1002 reviews
Rating 6 - Okay. 98 out of 1002 reviews
Rating 4 - Poor. 74 out of 1002 reviews
Rating 2 - Terrible. 91 out of 1002 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Tamora

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Broken down mattresses, roll to the center of the bed. Very uncomfortable. Broken table- maintenance came and fixed after complaint, issue with the heat (it was rainy and unusually cold), the drain in the shower was slow. The first day they ran out of potatoes and bacon for breakfast. They did substitute mini tator tots.
Stayed 4 nights in Dec 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service from the staff and the hotel was clean. It's generally in great shape, but it's starting to show some wear.
Stayed 1 night in Jan 2026

10/10 Excellent

Carmen

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! All staff was very nice, helpful, great attitude and smiles all around. Indoor pool and spa were a bonus as it was raining. The breakfast options were plentiful. Food itself was okay but there was so much to choose from, frome an omelet station to large pastry selection and fresh fruit. I did not use the gym or the laundry facilities, but i was able to peek in and everything looked very clean. Would definitely stay again.
Stayed 1 night in Dec 2025

10/10 Excellent

Jerry-Diana

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hotel staff was welcoming. Breakfast option with omelettes was a nice way to start the day.
Stayed 1 night in Dec 2025

10/10 Excellent

Salong, Fontana

Stayed 1 night in Dec 2025

4/10 Poor

Jeff Tiffany

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Room was yuck. Stained carpet and linens- Hot tub and pool closed. Not 3 1/2 stars. Think motel not hotel. Bad
Stayed 1 night in Dec 2025

8/10 Good

Binh

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 2 nights in Dec 2025

8/10 Good

Cynthia

Travelled with partner
Liked: Cleanliness, amenities
Breakfast was good.
Stayed 1 night in Dec 2025

10/10 Excellent

Camisha

Liked: Cleanliness, staff & service, amenities
Very clean and quiet
Stayed 1 night in Oct 2025

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, property conditions & facilities
Room is clean except the shower drainage was too slow and the couch is a little old
Stayed 4 nights in Dec 2025

10/10 Excellent

Odalis

Stayed 2 nights in Dec 2025

8/10 Good

waiman

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room is clean but the air is too dry and causing coughing and irritating the throat.
Stayed 1 night in Dec 2025

10/10 Excellent

Jerry-Diana

Stayed 1 night in Dec 2025

8/10 Good

Arthur

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was very nice, but the thing that made us feel best about Embassy Suites was this: we arrived about 8pm with a room already reserved. The parking lot was 100% full because of several large parties underway. The young lady at the desk gave us special permission to park our car near the front door until the parties wrapped up at 10pm. We really appreciated her creativity in finding a solution for a couple of senior citizens. She is a great asset for Embassy Suites!
Stayed 1 night in Dec 2025

10/10 Excellent

Daniel

Stayed 2 nights in Dec 2025

10/10 Excellent

Mark

Stayed 2 nights in Dec 2025

10/10 Excellent

Faustino

Stayed 4 nights in Dec 2025

2/10 Terrible

Vanessa

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
To start off, I REALLY tried to think positive, despite being told by friends not to check in here because it was ghetto. If you are looking for class this isn't it!!!!!!!! -Diapers left by the door of the rooms -it smells the moment you walk in - Carved tagging in the elevator - toilet bow was scratched and had a brown stain -floors were dirty in the elevator -it smelled like cigarettes and sour in the elevator -there was teens just laughing at the guest -halls smelled. - the room had a smell but not as strong as the other areas mentioned. I sprayed body spray to help as I just couldn't take it anymore. The pictures shared on the web were elegant. However, in person it's a complete 360. I was disappointed. I was supposed to have guest over but I was too embarrassed and simply didn't! After coming back from a party and only being in the room for an hour I was so disappointed and decided to check out early.... UPDATE: 12/15/2025 12:37 pm I called and spoke to the Front Desk Manager Viviana Koneserenisi. She handled this so poorly. She was clueless to the reports I shared about the smell. Do their staff not take reviews seriously? I highlighted the smell of the hotel is being documented in the reviews and the tagging carved in the elevator. Apparently it was news to her. The worst part of speaking to Viviana is that she placed me on hold for 20 minutes as she walked back to her desk. Before the 20 minutes I was already placed on hold for 11 minutes. I was asked to wait longer.
Stayed 1 night in Dec 2025

8/10 Good

Carlos

Business traveller
Liked: Cleanliness, staff & service, amenities
The room wes clean ans spacious
Stayed 1 night in Dec 2025

10/10 Excellent

Miguel

Stayed 1 night in Nov 2025

10/10 Excellent

Tenique

Stayed 1 night in Nov 2025

10/10 Excellent

Chunyi

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Yes, the room is very clean, and the hotel staff are courteous. Breakfast is very good.
Stayed 1 night in Nov 2025

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was nice, staff was very gracious. Only issue we had was the card keys kept needed to be reprogramme
Stayed 2 nights in Nov 2025

10/10 Excellent

Mayra

Stayed 1 night in Nov 2025

8/10 Good

Joseph

Stayed 1 night in Nov 2025