Compare Luxury Hotels in Cozumel

The resort is beautiful, staff was very friendly and helpful. Our first room was so humid, the floor was always wet and slippery and the shower leaked into the toilet area; flooding the floor. Clothing and paper were saturated with the moisture from the room. The air vents were filthy and you could see light completely around the door at night from the hallway light. I reported the problems with the room and we were moved to a villa in the preferred area which was much better. The floors are still slippery with any bit of water due to whatever cleaning solution is used on the floors. The stone walkway on the beach is slick in so many places. I slipped with water shoes/sandals on many times, but luckily never fell. We met a woman whose husband had fallen on these stones after arriving and broke his hip (a very young couple). Despite these things, we had a great vacation. We met so many wonderful people and went on multiple excursions; snorkeling, parasailing, a tour of the island, a very private & romantic dinner on the pier just for us, and visited 2 nearby local food establishments which were both amazing! We felt very safe on the island and the resort. This was our first trip to Mexico. I suggest using pesos for all purchases. I loved the fact that you can snorkel right off the beach at this resort, however, the coral does make it a bit tricky to navigate your way in and out of the water. The snorkeling is amazing and the sunsets are incredible!

Had a great clean room all week staff was always helpful and nice ocean view exceptional from the adults only pool Great Vacation

A great property, with a well-balanced layout and activities. The only negative was the somewhat average food offered at all meals. There is room for improvement on that aspect, otherwise a lovely hotel.

Beautiful! Great place to stay. Nice staff, clean, nice beach. I will definitely return.

Our first trip and it was amazing, the staff was excellent, room was clean and cool, we were very well taken care of

The staff were fantastic, we used all of the amenities on the property. Always greeted be friendly and happy workers who did everything possible to make our stay comfortable and fun. This is a fantastic resort to spend a few weeks in paradise.