Book Banyan Tree Playa del Carmen accommodation from NZ$454

The pool was nice and clean, however the floor of it was very rough and my feet were raw after a couple days of being in it. 2nd the pool chairs were snatched up by 6:30AM. If want a pool chair you have to put something on them, claiming them, early on. The arcade was not free and was expensive. The pool table was $3 per play as well. Overall a fantastic resort.

Staff were incredible! Couldn’t rate them any higher. Grounds, ambiance, rooms, spa, excellent! Would love to stay here again!!

The resort has a lot of potential but lacks guest service. Workers were not very helpful and did not go above and beyond. Oftentimes, when a problem or question arose, you would be sent to someone else. It was also very difficult to book dinners on the app, however the buffet had plenty of food. Overall, average service with potential to be good!

Excellent

Grounds are awesome, plenty of wildlife and pools. Food is ok, you won’t go hungry. My only complaint is that in the room showers the water doesn’t regulate well, temperature changes from cold to hot, extra hot then medium to cold.

I agree with Miguel Quintana Pila, Xcret has the best Parks in the world!