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Aparthotel

City Stay Prime Hotel Apartment

4.0 star property

Photo gallery for City Stay Prime Hotel Apartment

Outdoor pool, open 9:00 AM to 7:00 PM, pool umbrellas, pool loungers
Reception
1 bedroom, in-room safe, individually decorated, individually furnished
Apartment, 1 Bedroom | Terrace/patio
Front of property

Reviews

8.0 out of 10
Very good

Popular amenities

  • Washer
  • Pool
  • Kitchen
  • Outdoor space
  • Parking included
  • Housekeeping

Explore the area

View map
Behind Mall Of The Emirates Al Barsha 1, Dubai, Dubai, Al Barsha
  • Mall of the Emirates
    ‪8 min walk‬
  • Ski Dubai
    ‪8 min walk‬
  • Souk Madinat Jumeirah
    ‪3 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪20 min drive‬

Room options

View all photos for Apartment, 2 Bedrooms

1 bedroom, in-room safe, individually decorated, individually furnished

Apartment, 2 Bedrooms

  • 134 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Apartment

Deluxe Apartment

Deluxe Apartment

  • 145 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 4 Twin Beds

View all photos for Apartment, 1 Bedroom

1 bedroom, in-room safe, individually decorated, individually furnished

Apartment, 1 Bedroom

  • 75 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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Outdoor pool, pool umbrellas, pool loungers

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  • Kitchen
  • Washer
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About the area

Dubai

With a stay at City Stay Prime Hotel Apartment, you'll be centrally located in Dubai, within a 5-minute drive of Mall of the Emirates and Ski Dubai. .This aparthotel is 3.4 mi (5.4 km) from Burj Al Arab and 7.2 mi (11.6 km) from Marina Beach.
View more Aparthotels in DubaiOpens in a new window

What's nearby

  • Mall of the Emirates - 8 min walk - 0.7 km
  • Ski Dubai - 8 min walk - 0.7 km
  • Souk Madinat Jumeirah - 3 min drive - 3.7 km
  • Wild Wadi Water Park - 4 min drive - 4.1 km
  • Burj Al Arab - 5 min drive - 4.4 km

Getting around

  • Mall of the Emirates Station - 14 min walk
  • Dubai Intl. Airport (DXB) - 33 min drive

Restaurants

  • ‪Sarvana Bhavan - ‬3 min walk
  • ‪Al Amoor Express - الامور اكسبرس - ‬6 min walk
  • ‪High So - ‬2 min walk
  • ‪Thai Wok - ‬5 min walk
  • ‪ChicKing - ‬11 min walk

About this property

City Stay Prime Hotel Apartment

Aparthotel with free parking, near Mall of the Emirates
City Stay Prime Hotel Apartment offers 44 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas. 40-inch flat-screen televisions come with satellite channels. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the aparthotel include an outdoor pool, a health club, and a sauna.
Make yourself at home in one of the 44 individually decorated guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Rooms have private balconies. 40-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and desks, as well as phones with free local calls.
Don't miss out on the many recreational opportunities, including a health club, an outdoor pool, and a sauna. This aparthotel also features complimentary wireless internet access, concierge services, and a hair salon.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Property amenities

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Pool umbrellas
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Children stay free (see details)
  • Free cot

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Tea bags/instant coffee
  • Toaster

Bedrooms

  • Bedroom
  • Bedsheets provided
  • Rollaway/extra bed: AED 150

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area
  • Window screens

Entertainment

  • 40-inch flat-screen TV with satellite channels

Outdoor areas

  • Balcony
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities
  • Washing machine

Work spaces

  • Desk

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • In-room accessibility
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Electrical adapters
  • Free bottled water
  • Free daily newspapers
  • Free local calls
  • Hair salon
  • Housekeeping (daily)
  • Iron/ironing board
  • Local maps
  • Lockers
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In the city centre

Things to do

  • Gym
  • Health club

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 12 floors
  • 44 units
  • Access via exterior corridors
  • Individual decor
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AED 150
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: AED 150 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests at this property should be prepared to meet their visitors in the lobby or restaurant; visitors are not permitted in guestrooms.

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Pool access available from 9:00 AM to 7:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

City Stay Prime Hotel Apartment Dubai
City Stay Prime Hotel Apartment
City Stay Prime Apartment Dubai
City Stay Prime Apartment
City Stay Prime Dubai
City Stay Prime Hotel Apartment Dubai
City Stay Prime Hotel Apartment Aparthotel
City Stay Prime Hotel Apartment Aparthotel Dubai

City Stay Prime Hotel Apartment Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 64 out of 166 reviews
Rating 8 - Good. 64 out of 166 reviews
Rating 6 - Okay. 18 out of 166 reviews
Rating 4 - Poor. 14 out of 166 reviews
Rating 2 - Terrible. 6 out of 166 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

8.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Khozema

Travelled with family
Disliked: Room comfort

Staycation

Location is good, service is excellent, cleanliness is average, found cockroach in kitchen, bathroom is below standard (water spills on the bathroom floor because the glass barrier is too short), mattress and pillows are not comfortable
Stayed 3 nights in Nov 2024

10/10 Excellent

Anas

Liked: Cleanliness, amenities, property conditions & facilities
5min walk to mall of emirates, great location. This is our second time staying here.
Stayed 10 nights in Oct 2024

4/10 Poor

George

Disliked: Cleanliness, property conditions & facilities
I would rate this a 2 star hotel. Air conditioning extremely noisy, tub drain plug didn’t work, water dripping in kitchen trough lights and ceiling because if the AC mold on grout in bathroom tub tiles. Very little kitchen ware to cook, no oven, stove vent shorting out
Stayed 16 nights in Sep 2024

4/10 Poor

zoheb, centereach

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The establishment workers are great though the management is horrible. Heres why. This is the first time i stayed somehwere i see the furniture with stains but also wet! Because they wash it and leave under the sun for 1 day with all the fumes and pollution outside to suck in and still not dry. My kitchen chairs took 3 days to dry. The smell is the worst which is of mold and wet moisture never goes away.... I ultimately decided to change my checkout date also because i hear honking and traffic noise at night whilst booking the stay at this hotel it was listed as soundproof. They denied my early checkout under nonrefundable policy allthough the condition of the apartment was not acceptable to stay 19 nights.
Stayed 19 nights in Jul 2024

2/10 Terrible

Sn

Disliked: Property conditions & facilities
Very dirty hotel Full of cockroaches
Stayed 2 nights in Jul 2024

8/10 Good

Sn

Travelled with family
Liked: Property conditions & facilities
Good all round
Stayed 15 nights in May 2024

10/10 Excellent

Salim

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Selection of TV Channels inadequate
Stayed 8 nights in Apr 2024

6/10 Okay

Johannes Jacobus

Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2024

6/10 Okay

Michael

Stayed 9 nights in Feb 2024

6/10 Okay

fahad

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 7 nights in Nov 2023

8/10 Good

Laraib

Liked: Property conditions & facilities
Staff was very helpful but the sofas were not clean
Stayed 2 nights in Nov 2023

6/10 Okay

Alyanna Levy

Travelled with family and small children, Travelled with group
Liked: Amenities
The area is big but not all washroom has toiletries we have to ask reception for them. Wondering why we have to pay tourism fee

8/10 Good

Bridget

Travelled with group
Disliked: Cleanliness

DON’T DO IT!

STOP PLEASE READ!!! The hotel staff WAS WONDERFUL but the hotel itself needs to be UPDATED and EXTERMINATED. I have never been on a hotel until now and had ROACHES!!! There are other hotels that have multiple bedrooms and baths that are way better and I wish we had did more research. Find another place until they get this one together!
Stayed 8 nights in Apr 2023

2/10 Terrible

ABDULATIF

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
I did not like ‏atmosphere, I don’t recommend it for family.
Stayed 6 nights in Aug 2022

10/10 Excellent

Shihab

Travelled with group
Liked: Cleanliness, room comfort
Pretty good place, nice staff and location. Rooms are clean,, only downside would be the tv (had only one or two English channels, rest all were arabic)
Stayed 4 nights in Jul 2022

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location and our apartment was huge. Staff extremely helpful. Would definitely stay again.
Stayed 10 nights in Apr 2022

8/10 Good

Scott

Travelled with family
Liked: Cleanliness, room comfort
Stayed 5 nights in Dec 2021

8/10 Good

Prema

Liked: Cleanliness, room comfort

Nice apartment stay in great location.

We stayed here for 15 days on our way to America. The location was ideal and suited our need. Check in was quick and staff at front desk and housekeeping were excellent. The apartment was just what we wanted. We had a grocery store around the block for stocking kitchen and restaurant delivery options were many though we didn’t use. The washing machine worked well and the balcony was ideal for drying. Liked that there was a half and full bath. What could have been better was the cooking vessels in the kitchen, but we managed. The tv was there in both hall and bedroom but with very limited channels. Used the gym daily. It was good. Didn’t use the pool. Ample parking was there. There was absolutely no sounds of the road and we recommend this place for a homely comfortable stay in Dubai with access to transport nearby like metro and buses
Stayed 15 nights in Oct 2021

8/10 Good

Jessica

Travelled with group
Liked: Cleanliness, room comfort

Good apartment

Good place, comfortable, friendly staff, good cleaning and big kitchen. Comfortable bed room. Nice balcony.
Stayed 7 nights in Jan 2021

4/10 Poor

Mehtab

Travelled with family
Disliked: Cleanliness, room comfort

Not happy at all

The place had broken sofa damaged tv which I complained nothing was done, the WiFi doesn’t connect properly. The furniture and the fit out in the place is a disaster one of the worst I have in Dubai. The staff are not friendly I asked only for water they told me to shop abruptly. I’ve been dubai 4 years this is the worst experience I have ever had. I’m sure if this was England trading standards would have close this place down. Go and check the rooms out your self
Stayed 2 nights in Dec 2020

8/10 Good

Junaid

Travelled with family
Liked: Cleanliness, room comfort

Peace and Accessibility

Peaceful environment and very accessible to all areas and necessities
Stayed 2 nights in Dec 2020

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, room comfort

Hotel for cockroaches!

Stayed whilst waiting for COVID test to return to Abu Dhabi. Cockroaches and bugs everywhere, even on the 11th floor (I've lived in the Middle East 6 years, it's not that hard to keep cockroaches away, especially on such a high floor)! Floors covered in a greasy, slippery film. Unfriendly staff at check-in. Air conditioning useless, 23C boiling one minute, 27C freezing the next. Patchy paint all over the walls. Photos are not representative of the apartment!
Stayed 3 nights in Jun 2020

8/10 Good

Raz, Karachi

Business traveller, Travelled with group
They need to do something about their exhaust system. Rooms and bathrooms get a bad smell. Also noise from the street is very high.
Stayed 5 nights in Feb 2020

4/10 Poor

Rahima

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not clean

Not clean hotel
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 6 nights in Jan 2020