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Citymax Hotel Al Barsha

3.0 star property

Photo gallery for Citymax Hotel Al Barsha

Reception
Twin Room with 20% off F&B
Outdoor pool
Front of property
Restaurant

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View map
Plot no 3731298, Al Barsha Rd, Dubai, Dubai
  • Place, Mall of the Emirates
    ‪8 min walk‬
  • Place, Ski Dubai
    ‪8 min walk‬
  • Place, Al Barsha Pond Park
    ‪18 min walk‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪21 min drive‬

Room options

View all photos for Double Room with 20% off F&B

In-room safe, desk, laptop workspace, free WiFi

Double Room with 20% off F&B

8.8 out of 10
Excellent
(3 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room with 20% off F&B

Twin Room with 20% off F&B

Twin Room with 20% off F&B

  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room with 20% off F&B

In-room safe, desk, laptop workspace, free WiFi

Family Room with 20% off F&B

  • City view
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Trundle Bed

Similar properties

Lobby sitting area
Citymax Hotel Al Barsha at the Mall
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
3.9 out of 5, Good, 868 reviews
The price is NZ$130
includes taxes & fees
18 Feb - 19 Feb
Citymax Hotel Al Barsha at the Mall

About the area

Dubai

With a stay at Citymax Hotel Al Barsha in Dubai (Al Barsha), you'll be within a 5-minute drive of Mall of the Emirates and Ski Dubai. .This hotel is 3.3 mi (5.4 km) from Burj Al Arab and 7.2 mi (11.6 km) from Marina Beach.

What's nearby

  • Mall of the Emirates - 8 min walk - 0.7 km
  • Ski Dubai - 8 min walk - 0.7 km
  • Fatima Abdullah Mohammed Rasheed Mosque - 14 min walk - 1.2 km
  • Al Barsha Pond Park - 18 min walk - 1.5 km
  • Dubai Police Museum - 2 min drive - 2.4 km

Getting around

  • Mall of the Emirates Station - 14 min walk
  • Dubai Intl. Airport (DXB) - 28 min drive

Restaurants

  • ‪Bougee Lounge - ‬8 min walk
  • ‪Sarvana Bhavan - ‬2 min walk
  • ‪The Huddle Sports Bar & Grill - ‬2 min walk
  • ‪Chops N Hopes - ‬1 min walk
  • ‪Bikanerwala - ‬6 min walk

About this property

Citymax Hotel Al Barsha

Hotel with free parking, near Mall of the Emirates
Citymax Hotel Al Barsha offers 120 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. LCD televisions are featured in guestrooms. Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Make yourself at home in one of the 120 air-conditioned rooms featuring refrigerators and MP3 docking stations. Complimentary wireless internet access keeps you connected, and 40-inch LCD televisions are provided for your entertainment. Bathrooms feature bathtubs or showers with rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.
Don't miss out on recreational opportunities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access and a banquet hall.
Enjoy a meal at City Cafe or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
City Cafe - Onsite restaurant.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 44 for adults and AED 22 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • City Cafe

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 40-inch LCD TV
  • MP3 dock

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 10.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 10.00 for the first bedroom per night, and increases by AED 10.00 per night for each additional bedroom.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 44 for adults and AED 22 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Citymax Hotel
Citymax Al Barsha
Citymax
Citymax Hotel Al Barsha Hotel
Citymax Hotel Al Barsha Dubai
Citymax Hotel Al Barsha Hotel Dubai

Citymax Hotel Al Barsha Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 31 out of 70 reviews
Rating 8 - Good. 20 out of 70 reviews
Rating 6 - Okay. 14 out of 70 reviews
Rating 4 - Poor. 3 out of 70 reviews
Rating 2 - Terrible. 2 out of 70 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like to emphasize how professional, efficient, kind, elegant, courteous, helpful and cheerful staff at reception were. In fact among the best receptionists I encountered at any hotel in Dubai, and how nice it made pur stay. So congratulations to Anjana and Tonia, they are an asset for any good hotel.
Stayed 1 night in Oct 2025

6/10 Okay

shah

Travelled with partner
Liked: Amenities
Disliked: Cleanliness
The hotel I booked was the new one, but once I got there I was told it’s the older one… which I believe is misleading. The new one seems clean and is new. The other one is fairly old and carpets smell.
Stayed 1 night in Oct 2025

8/10 Good

Rinka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff are awesome,specially hose keeping guy.and then front office guy.They were so helpful.
Stayed 1 night in Sep 2025

6/10 Okay

Sarah

Business traveller
Staff was very helpful and friendly but hotel was noisy
Stayed 2 nights in Sep 2025

8/10 Good

Balazs

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay.
Stayed 1 night in Aug 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 1 night in Jul 2025

10/10 Excellent

walaaeldin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Hussein

Liked: Cleanliness, amenities, property conditions & facilities
Good plave
Stayed 1 night in May 2025

10/10 Excellent

Hussein

Liked: Cleanliness, amenities, property conditions & facilities
Good place to stay
Stayed 8 nights in May 2025

10/10 Excellent

Matt

Liked: Cleanliness, amenities, property conditions & facilities
Nice property, friendly staff
Stayed 2 nights in May 2025

6/10 Okay

Ahmed

Business traveller
Liked: Staff & service
Very basic hotel. Can be better.
Stayed 3 nights in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Citimax does what it says it does

Clean, modern well lit room. Hotel was efficiently run. Good value for money.
Stayed 1 night in Feb 2025

6/10 Okay

Mahmoud

Liked: Cleanliness, staff & service
.
Stayed 7 nights in Feb 2025

10/10 Excellent

Kannan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Apr 2023

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2023

8/10 Good

Maina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

2/10 Terrible

Mohammed taif

Disliked: Cleanliness, staff & service, room comfort

I will never come back to this horrible hotel

Where to start? I made a mistake while booking so I had to book 2 days and I arrived 1 day in advance so I had to book with them directly. Checking-in process was ok, the room was full of smoke like someone has just left the room. The bed wasn’t good and comfy at all I woke up with pain in my back. The buffet was ok but the waiter kept on asking to put the mask on(bar the foreign people of course l!!) My friend showed up at my room to say hello and the security guy (African guy) acted like he was undercover mafia at the left with us as later on the recipient called to tell me that you brought someone at your room send him back and ask him to present his ID lol what a joke! OTHER INCIDENT! When I asked for disposable cutlery and they asked me to pay 10 dirhams for deposit hahah. Overall, l will never come back to this hotel please seek other options around the area cause it’s really good. Terrible experience as the whole hotel was running by unprofessional and unqualified bunch of people.
Stayed 2 nights in Jul 2022

8/10 Good

Sofiane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2021

4/10 Poor

Verified traveller

Business traveller
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
I booked a non smoking room yet the air coming into my room from the ventilation system was full of cigarette smoke smell every night all night, i suffocated
Stayed 4 nights in Mar 2021

6/10 Okay

Joseph

Business traveller
Liked: Cleanliness

Bad service, not homest

I lost my usb hub .i called them and talked tk receotiin because I'm sure i forgot it there . And i told them to call me back but nobody called me back !
Stayed 2 nights in Oct 2020

10/10 Excellent

Arnold

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value deal, friendly staff, nice quite pub with good food and beer
Stayed 6 nights in Jan 2021

8/10 Good

Mustafa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

It was nice to stay in the hotel.Neighborhood was also pleasant
Stayed 1 night in Dec 2020

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay..

It was pleasant stay, Everything was neat and tidy. The bed was comfortable, so was the amenities. 3-4 mins from Mall of Emirates. My only problem was how the water spilled out from the shower into bathroom floor. The staff at the receptions was very kind and polite during checkin and checkout, I believe one one them was marylyn. The price paid is fantastic considering the vicinity.
Stayed 1 night in Nov 2020

6/10 Okay

Joseph

Liked: Cleanliness, staff & service, room comfort

Miss Aishakor is the best

Miss Aishakor is amazing ! She take care of you and follow until its done !
Stayed 7 nights in Oct 2020