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InterContinental Dubai Festival City by IHG

5.0 star property

Photo gallery for InterContinental Dubai Festival City by IHG

Outdoor pool, open 7:00 AM to 8:00 PM, free pool cabanas, pool umbrellas
4 restaurants, breakfast, lunch, dinner served; international cuisine
4 restaurants, breakfast, lunch, dinner served; international cuisine
Exterior
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Spa
  • Room service
  • Housekeeping

Explore the area

View map
Crescent Drive, Dubai Festival City, Dubai, 45777
  • Place, Dubai Festival City Mall
    ‪3 min walk‬
  • Place, Dubai Creek
    ‪9 min walk‬
  • Place, City Centre Deira
    ‪5 min drive‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪4 min drive‬

Room options

View all photos for Signature Suite, Club lounge access (Creek View)

1 bedroom, premium bedding, minibar, in-room safe

Signature Suite, Club lounge access (Creek View)

8.0 out of 10
Very good
(1 review)
  • 96 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Classic Room

1 bedroom, premium bedding, minibar, in-room safe

Classic Room

9.2 out of 10
Wonderful
(11 reviews)
  • 43 sq m
  • Sleeps 3
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 Bedroom

  • 89 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed

View all photos for Classic Room, 1 King Bed (Burj Khalifa View)

1 bedroom, premium bedding, minibar, in-room safe

Classic Room, 1 King Bed (Burj Khalifa View)

10.0 out of 10
Exceptional
(2 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Club lounge access

Premium Room, 1 King Bed, Club lounge access

Premium Room, 1 King Bed, Club lounge access

8.8 out of 10
Excellent
(3 reviews)
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Club lounge access

1 bedroom, premium bedding, minibar, in-room safe

Suite, 2 Bedrooms, Club lounge access

  • 165 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Twin Bed

View all photos for Suite, 2 Bedrooms (Diplomatic)

Suite, 2 Bedrooms (Diplomatic)

Suite, 2 Bedrooms (Diplomatic)

  • 175 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Twin Bed

View all photos for Royal Suite

Royal Suite

Royal Suite

  • 198 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed

Classic Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed (Waterfront View)

1 bedroom, premium bedding, minibar, in-room safe

Classic Room, 1 King Bed (Waterfront View)

9.2 out of 10
Wonderful
(11 reviews)
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Single Beds

1 bedroom, premium bedding, minibar, in-room safe

Classic Room, 2 Single Beds

9.6 out of 10
Exceptional
(5 reviews)
  • 43 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room, 2 Single Beds (Waterfront View)

1 bedroom, premium bedding, minibar, in-room safe

Classic Room, 2 Single Beds (Waterfront View)

9.4 out of 10
Exceptional
(3 reviews)
  • 43 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom, Club lounge access

1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 Bedroom, Club lounge access

  • 89 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed

View all photos for Presidential Suite, 2 Bedrooms

Presidential Suite, 2 Bedrooms

Presidential Suite, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 6
  • 1 Twin Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms

Suite, 2 Bedrooms

9.2 out of 10
Wonderful
(5 reviews)
  • 136 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Twin Bed

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About the area

Dubai

You'll be centrally located in Dubai with a stay at InterContinental Dubai Festival City by IHG, you'll be 2 minutes by foot from Dubai Festival City Mall. .This luxury hotel is 0.6 mi (1 km) from Dubai Creek and 6.3 mi (10.1 km) from Dubai World Trade Centre.

What's nearby

  • Dubai Festival City Mall - 3 min walk - 0.3 km
  • Dubai Creek - 9 min walk - 0.8 km
  • City Centre Deira - 5 min drive - 4.7 km
  • Dubai World Trade Centre - 7 min drive - 9.0 km
  • Dubai Mall - 8 min drive - 10.3 km

Getting around

  • GGICO Station - 5 min drive
  • Dubai Intl. Airport (DXB) - 9 min drive

Restaurants

  • ‪Caffè Nero - ‬8 min walk
  • ‪Magnolia Bakery - ‬8 min walk
  • ‪Applebee's Neighborhood Grill & Bar - ‬7 min walk
  • ‪Pappa Roti - ‬7 min walk
  • ‪Extreme Shawarma - ‬8 min walk

About this property

InterContinental Dubai Festival City by IHG

Luxury Dubai hotel connected to the convention center, steps from Dubai Festival City Mall
InterContinental Dubai Festival City by IHG offers 508 air-conditioned accommodations with minibars and safes. Each accommodation is individually decorated. Beds feature premium bedding. A pillow menu is available. 37-inch LED televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

This Dubai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a hot tub.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 15 years old are not allowed in the spa.

Make yourself at home in one of the 508 individually decorated guestrooms, featuring minibars and LED televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an outdoor pool, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 10 kilometers.
Enjoy international cuisine at Anise, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 11:30 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Dubai? This hotel has 45747 square feet (4250 square meters) of space consisting of a conference center and a meeting room. A train station pick-up service is provided at no charge, and free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:30 AM.
Anise - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Reservations are required.
Karam Al Bahr - This restaurant specializes in seafood and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
Pierre's Bistro and Bar - This bistro specializes in French cuisine and serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open select days.
Choix by Pierre Gagnaire - This restaurant specializes in French cuisine and serves breakfast, lunch, dinner, and light fare. Open daily.
Vista Bar & Terrace - This bar specializes in international cuisine and serves lunch and dinner. Happy hour is offered. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free area shuttle up to 10 kilometres
  • Free train station pick-up shuttle from 6:00 AM to midnight
  • Train station shuttle at scheduled times
  • Free train station drop-off
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:30 AM for a fee: AED 145 per person
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Anise
  • Choix by Pierre Gagnaire
  • Karam Al Bahr
  • Pierre's Bistro and Bar
  • Vista Bar & Terrace

Things to do

  • Children's pool
  • Designer stores
  • Full-service spa
  • Health club
  • Outdoor pool
  • Sauna
  • Shopping centre
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference centre (45,747 square foot of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Free pool cabanas
  • On a river
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 10 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)

More

  • 36 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 37-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Free daily newspapers
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 20.00 for the first bedroom per night, and increases by AED 20.00 per night for each additional bedroom.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 145 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Guests under 15 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision

Property is also known as

InterContinental Dubai City
InterContinental Dubai Festival City
InterContinental Festival
InterContinental Festival Dubai City
InterContinental Festival Hotel
InterContinental Festival Hotel Dubai City
Intercontinental Dubai Festival City Hotel Dubai
InterContinental Dubai Festival City Hotel
InterContinental Festival City Hotel
InterContinental Festival City
InterContinental Festival Cit
InterContinental Dubai Festival City
InterContinental Dubai Festival City by IHG Hotel
InterContinental Dubai Festival City by IHG Dubai
InterContinental Dubai Festival City an IHG Hotel
InterContinental Dubai Festival City by IHG Hotel Dubai

InterContinental Dubai Festival City by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 463 out of 649 reviews
Rating 8 - Good. 133 out of 649 reviews
Rating 6 - Okay. 34 out of 649 reviews
Rating 4 - Poor. 9 out of 649 reviews
Rating 2 - Terrible. 10 out of 649 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tammie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy
Stayed 1 night in Jul 2025

10/10 Excellent

Kshitij

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Tony

Stayed 4 nights in Jun 2025

10/10 Excellent

Nasim, Islamabad

Liked: Cleanliness, staff & service, property conditions & facilities
Predictably good, stayed here many times in the last decade. Was never disappointed
Stayed 1 night in Jun 2025

10/10 Excellent

AHMED

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
A beautiful hotel conveniently connected to the mall, making it ideal for both relaxation and family stays. The staff are friendly and welcoming, which added to the overall pleasant experience.”
Stayed 2 nights in Jun 2025

10/10 Excellent

JUMANAH

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Nasim, Islamabad

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Spacious rooms, next to a shopping mall
Stayed 1 night in May 2025

10/10 Excellent

georges

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Nalene

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
All the staff from entering the hotel, club floor were very friendly, helpful and welcoming.
Stayed 3 nights in May 2025

10/10 Excellent

omar

Stayed 1 night in May 2025

10/10 Excellent

Mohd

Stayed 4 nights in Apr 2025

2/10 Terrible

Karim, new york

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
When I checked in they gave me the only suite that was on a non-smoking floor and yet it smelled badly of smoke. I asked to change the room and the next room smelled so badly of mold. I was so tired I stayed there and woke on next morning with swollen face since I am allergic to mold. I won’t stay ever again here. On top of that the prices for breakfast and the cafe are outrageous.
Stayed 2 nights in May 2025

10/10 Excellent

Ayaat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Mohd

Stayed 4 nights in Dec 2024

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay in April 2025

Anazing trip to Dubai, beautiful room, easy to locate mall nextdoor for lunch and dinner. 2 pools, amazing staff! Best place to stay. Got massages twice. Great hottubs.
Stayed 7 nights in Apr 2025

10/10 Excellent

Adane Hailu, Addis Ababa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Susanne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

Shikha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well situated near shops and restaurants. Convenient for airport.
Stayed 1 night in Mar 2025

10/10 Excellent

james

Stayed 6 nights in Mar 2025

10/10 Excellent

Dennis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great stay - to less sunbeds at pool area!

perfect hotel; nicely connected to the great mall (festival city). breakfast is good. sunbeds at pool are very limited, though a little fight for a place (at least weekends).
pool
room burj khalifa view (8th floor)
Stayed 3 nights in Mar 2025

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2025

10/10 Excellent

Mansour

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good choice
Stayed 2 nights in Dec 2024

8/10 Good

Hooria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bathroom issues.

The only issue I had was with the bathroom. The door for the toilet opened the wrong way and the taps for the shower were 6 feel away! More importantly, there was no lighting above or around the mirror to put your makeup on. The mirror light was below the mirror. At least provide one of those small lit makeup mirrors, because you know - women travel too and we wear makeup!
Stayed 2 nights in Jan 2025

10/10 Excellent

Milan

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service!

Service is excellent. However, the place is probably due for an upgrade. The bathroom had some mold in the ceiling. The food variety is great. However, the quality varies from one one type of food to another. A change that I did not like was charging for coffee and drinks in dinner. We were upgraded but we had to decline because the 1 bedroom suite had a film on its windows which blurred the view to the creek. I think the window films are there because of the video projection on the building at night. They need to do something about this.
Stayed 13 nights in Jan 2025