Sheraton Dubai Creek Hotel & Towers

5.0 star property

Room options

View all photos for Deluxe Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(30 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, City View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds, City View

8.4 out of 10
Very good
(10 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed (View)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed (View)

9.2 out of 10
Wonderful
(17 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds (View)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds (View)

10.0 out of 10
Exceptional
(5 reviews)
  • Canal view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Room, 1 King Bed, Club lounge access

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed, Club lounge access

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Club lounge access

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed, Club lounge access

8.8 out of 10
Excellent
(5 reviews)
  • Canal view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Twin Beds (View), Club lounge access

Premium bedding, minibar, in-room safe, desk

Executive Room, 2 Twin Beds (View), Club lounge access

10.0 out of 10
Exceptional
(1 review)
  • Canal view
  • 30 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Room, 1 Double Bed, Club lounge access

Executive Room, 1 Double Bed, Club lounge access

Executive Room, 1 Double Bed, Club lounge access

  • Canal view
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Canal view
  • 44 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, 1 bedroom, Club lounge access

Premium bedding, minibar, in-room safe, desk

Executive Suite, 1 King Bed, 1 bedroom, Club lounge access

8.0 out of 10
Very good
(1 review)
  • Canal view
  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 2 Twin Beds, Club lounge access

Premium bedding, minibar, in-room safe, desk

Executive Suite, 2 Twin Beds, Club lounge access

  • Canal view
  • 58 sq m
  • Sleeps 4
  • 2 Single Beds

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About the area

Dubai

With a stay at Sheraton Dubai Creek Hotel & Towers, you'll be centrally located in Dubai, within a 5-minute drive of City Centre Deira and BurJuman Mall. .This family-friendly hotel is 4 mi (6.4 km) from Dubai World Trade Centre and 6.8 mi (11 km) from Dubai Mall.

What's nearby

  • Al Seef - 9 min walk - 0.8 km
  • Al Ghurair Centre - 10 min walk - 0.9 km
  • Dubai Creek - 2 min drive - 1.7 km
  • Gold Souk - 3 min drive - 2.4 km
  • BurJuman Mall - 5 min drive - 4.4 km

Getting around

  • Union Station - 11 min walk
  • Dubai Intl. Airport (DXB) - 9 min drive

Restaurants

  • ‪Seiyun Mandi Restaurant - ‬7 min walk
  • ‪Club Lounge - ‬1 min walk
  • ‪مطعم منارة اربيل عراقي • Manarat Erbil Iraqi Restaurant - ‬4 min walk
  • ‪Boulvar Restaurant - ‬7 min walk
  • ‪Chuck E. Cheese's - ‬7 min walk

About this property

Sheraton Dubai Creek Hotel & Towers

Sheraton Dubai Creek Hotel & Towers offers 268 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 43-inch LCD televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and bidets.

This Dubai hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments.
Make yourself at home in one of the 268 air-conditioned rooms featuring iPod docking stations and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.
Pamper yourself with onsite massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor pools, a sauna, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and a hair salon.
Enjoy Italian cuisine at Vivaldi, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Dubai? This hotel has 323 square feet (30 square meters) of space consisting of conference space and 9 meeting rooms. Free valet parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
Vivaldi - This restaurant specializes in Italian cuisine and serves brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Kimura-Ya - This restaurant specializes in Japanese cuisine and serves brunch, lunch, and dinner. Open daily.
By The Bay - This poolside bar serves lunch, dinner, and light fare. Happy hour is offered. Open daily.
Chelsea Arms Pub - This pub specializes in international cuisine and serves dinner only. Open daily.
The Lobby Café - This café specializes in Cajun/Creole cuisine and serves breakfast, lunch, and dinner. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Free uncovered valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; AED 129 per person
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • By The Bay
  • Chelsea Arms Pub
  • Kimura-Ya
  • The Lobby Café
  • Vivaldi

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Bicycles
  • Children's pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 323 square feet of conference space
  • 9 meeting rooms

Outdoors

  • Garden
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lift (109 centimetre wide door)
  • Low-height counter and sink (84 centimetre high)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Raised toilet seat (46 centimetre high)
  • Roll-in shower (89 centimetre wide)
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (61 centimetre high)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (114 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways (81 centimetre wide)
  • Wheelchairs on site

More

  • 1 building
  • 11 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1978
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium satellite channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Private check-in at Club Lounge for Club room reservations available 7 AM-2 AM.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AED 100.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 20.00 for the first bedroom per night, and increases by AED 20.00 per night for each additional bedroom.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 129 per person
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property

Property is also known as

Creek Sheraton
Dubai Towers Hotel
Hotel Creek
Sheraton Creek
Sheraton Creek Hotel
Sheraton Dubai Creek Hotel & Towers
Sheraton Dubai Creek Towers
Sheraton Hotel Creek
Dubai Sheraton
Sheraton Dubai Creek Hotel Towers
Sheraton Creek Hotel Towers
Sheraton Creek Towers
Sheraton Dubai Creek & Towers
Sheraton Dubai Creek Hotel & Towers Hotel
Sheraton Dubai Creek Hotel & Towers Dubai
Sheraton Dubai Creek Hotel & Towers Hotel Dubai

Sheraton Dubai Creek Hotel & Towers Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 698 out of 1000 reviews
Rating 8 - Good. 230 out of 1000 reviews
Rating 6 - Okay. 42 out of 1000 reviews
Rating 4 - Poor. 16 out of 1000 reviews
Rating 2 - Terrible. 14 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Shirley

Stayed 1 night in Dec 2025

10/10 Excellent

Shirley

Travelled with group
Liked: Cleanliness, staff & service, amenities
Courteous n hardworking staff
Stayed 4 nights in Dec 2025

10/10 Excellent

Evelyn

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 8 nights in Nov 2025

8/10 Good

Eddie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was the same every day. It could be more varied
Stayed 5 nights in Nov 2025

10/10 Excellent

Irvan

Stayed 3 nights in Nov 2025

10/10 Excellent

Emilio

Stayed 1 night in Nov 2025

10/10 Excellent

Melissa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hotel's location close to old dubai and gold souk. Nice view of the city and staff is very friendly. Only downside this seems to be a business oriented hotel rather than family or friends vacation type hotel. The security and privacy is too high, if your rooms are in different floors you have to ask security to let you access other floors that are not your own.
Stayed 2 nights in Oct 2025

8/10 Good

Susan

Stayed 4 nights in Oct 2025

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was big and clean with windows by the creek. The only area that I do not like is the bathroom. The vanity area is so small that it is not enough to put your changing clothes. The bath area is high to get in and not suitable for me.
Stayed 4 nights in Oct 2025

10/10 Excellent

C

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have regularly stayed at this hotel over the last 12 years for business purposes. I have always found the facilities and the team to be very professional. Its a very relaxed hotel and caters for all needs regarding choice of restaurants. Easy access to the exhibition halls and business areas, and great views of the creek from the creek-side rooms.
Stayed 7 nights in Oct 2025

10/10 Excellent

Deo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently had the pleasure of staying at the Sheraton Dubai Creek Hotel, and I must say, it was an unforgettable experience! From the moment I stepped into the lobby, I was greeted with warm hospitality and impeccable service. The rooms were spacious, elegant, and perfectly appointed with all the amenities I needed. The views of the Dubai Creek were simply stunning, and I loved watching the sunset over the water. The hotel's staff were friendly, attentive, and went above and beyond to ensure my stay was nothing short of exceptional. The breakfast buffet was incredible, with a wide selection of delicious dishes to suit every palate. Staff such as Ramesh and Joyshi went above and beyond to assist us. The location was perfect for exploring Dubai's historic sites, and the hotel's proximity to the creek made it easy to take a traditional abra ride or stroll along the waterfront. The Hotel need to do more to accommodate early check ins as a lot of flights arrive in Dubai early in the morning. Overall, I would highly recommend the Sheraton Dubai Creek Hotel to anyone looking for a luxurious and memorable stay in Dubai. Five stars isn't enough – I'd give it ten stars if I could!
Stayed 5 nights in Oct 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel in the old Dubai Creek area close to airport and ferries to markets. Room was clean but had a stale musty smell of old cigarette. Some air freshener would fix this
Stayed 3 nights in Oct 2025

10/10 Excellent

Berhane

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What is a nice hotel to stay in
Stayed 4 nights in Sep 2025

10/10 Excellent

Priyam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2025

10/10 Excellent

gilad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Kostiantyn

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older 5 star hotel but with good breakfast option and promenade walking
Stayed 2 nights in Jun 2025

4/10 Poor

KIBREAB

Stayed 5 nights in Sep 2025

10/10 Excellent

Fatemeh

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel was perfect: clean rooms, fantastic food,etc. Best of all, every employee we encountered was cheerful, knowledgeable, and empathetic. A fantastic experience. Will definitely return.
Stayed 5 nights in Sep 2025

10/10 Excellent

LUTFUR

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

ALBERT

Stayed 8 nights in Aug 2025

10/10 Excellent

Karim

Liked: Cleanliness, staff & service, property conditions & facilities
we like reception service is very co operative madam sneha,she is very co opertative and very kind. also your staff for room service also very good. property neet and cleaing. thank yuo very much. thanks & best regrds,room no.724 karim hudani
Stayed 4 nights in Aug 2025

10/10 Excellent

Aklilu Berhanu, addis abeba

Stayed 1 night in Aug 2025

10/10 Excellent

Adnanur

Liked: Cleanliness
One of the oldest 5 stars hotel In Dubai.
Stayed 1 night in Jul 2025

8/10 Good

javad

Liked: Cleanliness, staff & service, property conditions & facilities
Good Hotel in bas district
Stayed 2 nights in Jul 2025

10/10 Excellent

aly

Travelled with family
Liked: Amenities, property conditions & facilities
Super friendly and service oriented staff great views thank u Mohsin Saurabh Zahir ,Anees and Sibi also the breakfast crew were awesome i would love to visit again
Stayed 9 nights in Jul 2025