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Sheraton Grand Hotel, Dubai

5.0 star property

Photo gallery for Sheraton Grand Hotel, Dubai

Exterior
Creator video - submitted by Olga Zaitseva
Executive Suite, 1 Bedroom, Non Smoking | City view
Outdoor pool, pool loungers
Grand Suite, 1 Bedroom, Non Smoking | City view

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

View map
3 Sheikh Zayed Road, Dubai
  • Dubai World Trade Centre
    ‪6 min walk‬
  • Dubai Mall
    ‪3 min drive‬
  • Burj Khalifa
    ‪4 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪7 min drive‬

Room options

View all photos for Club Room, 1 King Bed, Non Smoking

1 bedroom, minibar, in-room safe, desk

Club Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Single Beds

1 bedroom, minibar, in-room safe, desk

Club Room, 2 Single Beds

  • 40 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Single Beds

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds

8.8 out of 10
Excellent
(10 reviews)
  • 40 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed, City View

1 bedroom, minibar, in-room safe, desk

Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(2 reviews)
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(35 reviews)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms, Non Smoking

Apartment, 2 Bedrooms, Non Smoking

Apartment, 2 Bedrooms, Non Smoking

  • 120 sq m
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Apartment, 3 Bedrooms, Non Smoking (View)

Apartment, 3 Bedrooms, Non Smoking (View)

Apartment, 3 Bedrooms, Non Smoking (View)

  • 170 sq m
  • 3 bedrooms
  • City view
  • Sleeps 7
  • 3 Double Beds

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | City view

Apartment, 1 Bedroom

  • 78 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms, Non Smoking

42-inch LCD TV with cable channels, TV

Apartment, 2 Bedrooms, Non Smoking

  • 120 sq m
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking

Executive Suite, 1 Bedroom, Non Smoking | City view

Executive Suite, 1 Bedroom, Non Smoking

  • 130 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 2 Bedrooms, Non Smoking

Presidential Suite, 2 Bedrooms, Non Smoking

Presidential Suite, 2 Bedrooms, Non Smoking

  • 212 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Suite, 1 Bedroom, Non Smoking

Deluxe Suite, 1 Bedroom, Non Smoking

Deluxe Suite, 1 Bedroom, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 83 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Grand Suite, 1 Bedroom, Non Smoking

Grand Suite, 1 Bedroom, Non Smoking | Living area

Grand Suite, 1 Bedroom, Non Smoking

  • 83 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Double Bed

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About the area

Dubai

In the heart of Dubai, Sheraton Grand Hotel, Dubai is within a 5-minute drive of Dubai World Trade Centre and Dubai Mall. .This luxury hotel is 3.4 mi (5.4 km) from Dubai Creek and 3.6 mi (5.9 km) from Burj Khalifa.

What's nearby

  • Dubai World Trade Centre - 6 min walk - 0.5 km
  • Dubai International Convention and Exhibition Centre - 10 min walk - 0.9 km
  • Dubai Mall - 3 min drive - 4.0 km
  • Burj Khalifa - 4 min drive - 4.3 km
  • Gold Souk - 7 min drive - 6.2 km

Getting around

  • World Trade Centre Station - 11 min walk
  • Dubai Intl. Airport (DXB) - 15 min drive

Restaurants

  • ‪Feast - ‬1 min walk
  • ‪Opa Dubai - ‬5 min walk
  • ‪Hyp - ‬6 min walk
  • ‪All The Perks - ‬13 min walk
  • ‪Alsaray Restaurant - ‬1 min walk

About this property

Sheraton Grand Hotel, Dubai

Luxury hotel with a full-service spa and free valet parking
Sheraton Grand Hotel, Dubai offers 654 air-conditioned accommodations with minibars and laptop-compatible safes. A pillow menu is available. 42-inch LCD televisions come with premium cable channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Soul Wellness & Spa has 10 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna and a steam room. The spa is open daily.
Make yourself at home in one of the 654 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and bidets. Conveniences include phones, as well as laptop-compatible safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands. The complimentary beach shuttle makes getting to the surf and sand a breeze.
For lunch or dinner, stop by Feast, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:00 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in Dubai? This hotel has 4026 square feet (374 square meters) of space consisting of conference space and 8 meeting rooms. Free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
Feast - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
&More by Sheraton - This café serves breakfast, lunch, and dinner. Open daily.
Dawn & Dusk - This bar specializes in barbecue and serves breakfast, lunch, and dinner. Open daily.
Sheraton Club Lounge - This lobby lounge specializes in international cuisine and serves breakfast and light fare. Open daily.
Miss Lily's - This restaurant specializes in Caribbean cuisine and serves dinner only. Open daily.
A complimentary grocery shopping service is offered and 24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (AED 75 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free beach shuttle
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: AED 135 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • &More by Sheraton
  • Dawn & Dusk
  • Feast
  • Miss Lily's
  • Sheraton Club Lounge

Things to do

  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Library
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 4,026 square feet of conference space
  • 8 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Pool loungers

Full-service spa

  • 10 treatment rooms
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 51 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 135 per person
  • Fee for in-room wired internet: AED 75 per day (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property

Property is also known as

Sheraton Grand Hotel Dubai
Sheraton Grand Hotel
Sheraton Grand Dubai
Sheraton Grand
Sheraton Hotel, Dubai Dubai
Sheraton Grand Hotel, Dubai Hotel
Sheraton Grand Hotel, Dubai Dubai
Sheraton Grand Hotel, Dubai Hotel Dubai

Sheraton Grand Hotel, Dubai Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 682 out of 1001 reviews
Rating 8 - Good. 229 out of 1001 reviews
Rating 6 - Okay. 46 out of 1001 reviews
Rating 4 - Poor. 23 out of 1001 reviews
Rating 2 - Terrible. 21 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Amit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Stayed 1 night in Jun 2025

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the breakfast, so glad we included it in the package. The hotel staff was friendly courteous no issues at all.
Stayed 5 nights in May 2025

10/10 Excellent

Hannah

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent as always, from Dharma to Hasan and the entire team at Sheraton Grand Sheikh Zayed Rd. I will be back.
Stayed 4 nights in May 2025

10/10 Excellent

Coco

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Service was very good. There was noise from my next door and the hotel stopped it timely and had followed up at least three times to check if all ok. The spa was a treat after long haul flight and DWI from Bali was really great.
Stayed 4 nights in May 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

2/10 Terrible

Ahmad, doha

Disliked: Staff & service, amenities
terrible staff
Stayed 2 nights in Jan 2025

10/10 Excellent

Vishal

Liked: Cleanliness, staff & service, property conditions & facilities
Great service and great property
Stayed 5 nights in May 2025

2/10 Terrible

Ahmad, doha

Disliked: Cleanliness, staff & service
staff wasnt willing to help
Stayed 1 night in May 2025

10/10 Excellent

Ptrycjusz

Stayed 5 nights in May 2025

10/10 Excellent

William, Morko

Stayed 6 nights in May 2025

10/10 Excellent

ahmad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

6/10 Okay

Hasti

Liked: Cleanliness, staff & service
Stayed 6 nights in Mar 2025

10/10 Excellent

ABDULKARIM, Istanbul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Chesle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about this property will definitely recommend.
Stayed 4 nights in Apr 2025

10/10 Excellent

BERNADETTE, Owings Mills

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful and well kept. The attentiveness of the staff was excellent. Rooms were beautifully decorated and clean.
Stayed 4 nights in Apr 2025

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, friendly and responsive staff. Great accommodations, soak-in tub, and great views of skyline!
Stayed 2 nights in Apr 2025

8/10 Good

Mikhail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

T, New York

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, well-appointed rooms and impeccable service. Staff were warm and welcoming throughout. I stayed on both business and personal travel and every aspect of the hotel I encountered, every employee eagerly addressed every request I made. My stay was delightful from beginning to end.
Stayed 3 nights in Apr 2025

10/10 Excellent

Alan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
n.a.
Stayed 6 nights in Mar 2025

10/10 Excellent

Nassir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay at
Stayed 6 nights in Mar 2025

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

Vimbai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

2/10 Terrible

Kingstone

Stayed 14 nights in Feb 2025

10/10 Excellent

T

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazingly, very helpful and accommodating. The concierge deserve a mention on the level of service and helpfulness also. We had a very late flight and they kindly gave us access to the gym area to change. Will come here again!
Stayed 5 nights in Jan 2025

10/10 Excellent

Jeffrey

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is first rate and all are very friendly, helpful and make you feel welcome. The rooftop pool, restaurant and bar were upgraded and are excellent.
Stayed 7 nights in Feb 2025