Fisherman's Wharf accommodation with spa

Worst place ever stayed at, the place was moldy, need maintenance, looks nothing like the pictures, staff is not helpful. Asked 48 hours before last day of reservation to get one day refund. They gave us the run around telling us we don’t have permission todo anything we will tell our boss. No chance of giving us upgrade and too scared to let maid service come in due to uncleanliness from the dirt we cleaned up when we came in. Bed was bad, back hurt. Allergies were definitely flaring up.

Hotel staff was amazing. The rooms and shared areas were impeccable and staff was always available to assist with any questions. I would highly recommend this hotel. A huge plus is that it is family friendly!

Clean room, attentive staff, amazing location, fabulous breakfast!

The hotel was a clean but unfortunately when I arrived I didn’t know that parking was an extra charge per day. And if you want to self park it’s half a block away. We had to switch room through the night due to the ac going out, other people we’re having a similar problem so it took them a bit to get my room switched.

Very nice location and condition was great

Very accommodating staff for our family and service dog. The front desk staff were welcoming and helpful. Very comfortable room and housekeeping was prompt and friendly.