Book Empire Hotel Group Hell's Kitchen accommodation from NZ$217

Clean room and friendly staff!

The rooms are always clean and staff are friendly

I really enjoyed the location of the property and the decor of the hotel was lovely. The breakfast was awesome! There was a small issue with the bed linens not looking freshly cleaned, and especially on the sofa bed, but once we spoke to front desk they immediately responded and provided cleaned bedsheets. The staff was very attentive and pleasant. I would definitely stay at the Riu Plaza Hotel again.

Great location for our first trip to NYC, centrally located and handy for Hudson Yards, High Line and Madison Square Garden. Easily walkable to Times Sq and Empire State and other midtown attractions. Took us about 30 mins to walk to Central Park. The hotel has a very retro feel and look which we loved. We found the standard room a little smaller than expected but it was fine as we were out all day. Just don’t expect the modern style hotel. The staff were all pleasant and friendly especially Hector the concierge who was very helpful sorting our taxi back to airport. We would definitely consider staying here again on our next visit to New York.

Super clean & cozy! Staff was amazing.

The staff was amazing. The welcoming at the check in so nice and everything goes well. The only situation was the A/C unit...it keeps turning off without reason and the engineer has to go to my room several times to fix that. (That was so sad)