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Embassy Suites Ontario Airport

Property class: 3.5

Photo gallery for Embassy Suites Ontario Airport

Lobby
Serves lunch, dinner and happy hour
49-inch LCD TV with cable channels, TV
Indoor pool
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa pool
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View map
3663 E Guasti Rd, Ontario, CA, 91761
  • Place, Ontario Mills Shopping Mall
    ‪2 min drive‬
  • Place, Toyota Arena
    ‪3 min drive‬
  • Place, Cucamonga-Guasti Regional Park
    ‪3 min drive‬
  • Airport, Ontario Intl. Airport (ONT)
    ‪3 min drive‬

Room options

View all photos for Two queens

Standard Room

Two queens

8.0 out of 10
Very good
(21 reviews)
  • 52 sq m
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed

Hypo-allergenic bedding, down duvets, in-room safe

Suite, 1 King Bed

8.8 out of 10
Excellent
(54 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Two Queen Beds, Non-Smoking, Roll In Shower

Hypo-allergenic bedding, down duvets, in-room safe

Two Queen Beds, Non-Smoking, Roll In Shower

8.8 out of 10
Excellent
(13 reviews)
  • 54 sq m
  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, One King Bed, Roll In Shower

Hypo-allergenic bedding, down duvets, in-room safe

Suite, One King Bed, Roll In Shower

9.4 out of 10
Exceptional
(12 reviews)
  • 45 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio, 2 Queen Beds

Hypo-allergenic bedding, down duvets, in-room safe

Studio, 2 Queen Beds

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Two-Room King Suite

  • Sleeps 4
  • Free Wi-Fi

Room With 2 Queen Beds, Mountain View, Roll In Shower-Mobility Accessible

  • Sleeps 5
  • Free Wi-Fi

One-Bedroom King Suite With Roll-in Shower-Mobility Accessible

  • Sleeps 4
  • Free Wi-Fi

Two Room Suite With 2 Queen Beds

  • Sleeps 6
  • Free Wi-Fi

Studio Room 2 Queen Beds

  • Sleeps 4
  • Free Wi-Fi

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The price is NZ$238
includes taxes & fees
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DoubleTree by Hilton Ontario Airport

About the area

Ontario

When you stay at Embassy Suites Ontario Airport in Ontario, you'll be near the airport, within a 5-minute drive of Toyota Arena and Ontario Mills Shopping Mall. .This hotel is 2.6 mi (4.2 km) from Ontario Convention Center and 5.5 mi (8.9 km) from Victoria Gardens.

What's nearby

  • Ontario Mills Shopping Mall - 2 min drive - 1.9 km
  • Toyota Arena - 3 min drive - 1.5 km
  • Cucamonga-Guasti Regional Park - 3 min drive - 3.0 km
  • Ontario Convention Center - 4 min drive - 3.7 km
  • Victoria Gardens - 7 min drive - 7.5 km

Getting around

  • East Ontario Station - 8 min drive
  • Los Angeles - Ontario Intl. Airport (ONT) - 11 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪Starbucks - ‬20 min walk
  • ‪Black Angus Steakhouse - ‬19 min walk
  • ‪Oasis Cafe - ‬9 min walk
  • ‪Eureka! Ontario - ‬3 min drive

About this property

Embassy Suites Ontario Airport

Embassy Suites Ontario Airport offers 175 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. These individually decorated and furnished accommodations have separate dining areas and include queen sofa beds. Beds feature down comforters. 49-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers.

This Ontario hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 175 individually decorated guestrooms, featuring refrigerators and LCD televisions. Your bed comes with down comforters, and all rooms are furnished with queen sofa beds. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and designer toiletries.
Enjoy a range of recreational amenities, including an indoor pool, a hot tub, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and wedding services.
Enjoy American cuisine at Chaffeys, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a computer station, and express check-out. Planning an event in Ontario? This hotel has 5300 square feet (492 square meters) of space consisting of conference space and 8 meeting rooms. A roundtrip airport shuttle is complimentary (available on request).
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
Chaffeys - This restaurant specializes in American cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Chaffeys Lounge - This lobby lounge specializes in American cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 4:00 AM to 11:00 PM on request
  • Uncovered parking on site (USD 17.50 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Chaffeys
  • Chaffeys Lounge

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 5,300 square feet of conference space
  • 8 meeting rooms
  • Computer station

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Queen sofa bed

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Separate dining area
  • Wet bar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay), plus a one-time cleaning fee of USD 300.00
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 0.53 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 17.50 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation (varies based on length of stay) plus USD 300.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Hotel Ontario Airport
Embassy Suites Ontario Airport
Ontario Airport Embassy Suites
Embassy Suites Ontario-Airport Hotel Ontario
Embassy Suites Ontario Airport Hotel
Embassy Suites Ontario Hotel
Embassy Suites Ontario Ontario
Embassy Suites Ontario Airport Hotel
Embassy Suites Ontario Airport Ontario
Embassy Suites Ontario Airport Hotel Ontario

Embassy Suites Ontario Airport Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 571 out of 1000 reviews
Rating 8 - Good. 171 out of 1000 reviews
Rating 6 - Okay. 98 out of 1000 reviews
Rating 4 - Poor. 71 out of 1000 reviews
Rating 2 - Terrible. 89 out of 1000 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Eugene

Liked: Cleanliness, amenities, property conditions & facilities
Good clean and comfortable room!
Stayed 4 nights in Jan 2026

8/10 Good

Ajamu

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Room was clean and bed was comfortable. Also they had great toiletries
Stayed 3 nights in Jan 2026

10/10 Excellent

Lois

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very clean and everyone was very friendly and helpful
Stayed 1 night in Jan 2026

8/10 Good

Treazure

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
room was clean great breakfast will definitely stay again
Stayed 2 nights in Jan 2026

10/10 Excellent

Andrea

Stayed 1 night in Jan 2026

8/10 Good

Robert

Disliked: Amenities
Room was okay The night staff needs to work on their people skills.
Stayed 1 night in Jan 2026

10/10 Excellent

Matt

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 3 nights in Jan 2026

10/10 Excellent

Sentia

Stayed 1 night in Jan 2026

10/10 Excellent

Jennifer

Stayed 6 nights in Jan 2026

10/10 Excellent

Regina

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything
Stayed 1 night in Jan 2026

10/10 Excellent

Huey Lee

Stayed 1 night in Jan 2026

10/10 Excellent

Brenda

Stayed 4 nights in Jan 2026

6/10 Okay

Sandip, Bakersfield

Stayed 1 night in Jan 2026

4/10 Poor

Ronald

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast ends at 9:00 a.m., which is unrealistic for families with small children. Parents do not want to wake up at 7:00 or 8:00 a.m. just to make it to breakfast. A minimum of 10:00 a.m. would be much more reasonable. Second, the showers are not properly maintained. I have stayed in many hotels, and this was by far not acceptable. The water was cold, possibly due to AC drainage leaking into the shower tub, which was disgusting. On the last day, the pool area was heavily chlorinated. Back in the room, the office chair was ripped and damaged, and the carpet appeared to need cleaning.
Stayed 1 night in Jan 2026

2/10 Terrible

DEMETRIUS, OAKLAND

Travelled with family
The air conditioning unit in my room was inoperable. An engineer was dispatched to reset the system, which provided a temporary resolution; however, we experienced discomfort for an extended period due to the system's malfunction. The manager indicated that a complimentary adjustment could not be provided as the reservation was secured through a third-party booking platform. If you frequently utilize third-party booking services, particularly for this location, I would advise you to reconsider, becaue Hilton does not value your patronage as a guest of Hilton properties.
Stayed 2 nights in Jan 2026

10/10 Excellent

Samantha

The staff were amazing!!
Stayed 1 night in Jan 2026

2/10 Terrible

Miguel A

Travelled with family
Disliked: Staff & service
Cold water hot water was NOT WORKIKG … nobody took showers
Stayed 1 night in Jan 2026

6/10 Okay

Joseph

Liked: Cleanliness
Stayed 1 night in Jan 2026

10/10 Excellent

bret

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 1 night in Jan 2026

10/10 Excellent

HENRI

Travelled with family
Liked: Cleanliness, staff & service, amenities
Courteous staff, clean room, amenities, walk in shower was unexpected but much appreciated.
Stayed 2 nights in Jan 2026

10/10 Excellent

Dennis

Stayed 2 nights in Jan 2026

10/10 Excellent

Christine

Liked: Cleanliness, amenities, property conditions & facilities
Good service, friendly staff. Lobby clean, rooms older
Stayed 3 nights in Jan 2026

10/10 Excellent

Mayra

Stayed 1 night in Jan 2026

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Maintaining Their Top Tier Reputation 👌
Stayed 3 nights in Jan 2026

6/10 Okay

Enoch

Travelled with family
Liked: Staff & service
Disliked: Amenities
To me, it was OK. The pool was murky. You couldn’t really see through it, but it was heated, which was great for my kid who loved to swim the room. I had to complaint about the air-conditioning. They don’t give you instructions how it works. Bathroom door did not lock and of course my kid is sleeping on the sofa bed, which was broken or good thing I like about the free breakfast was there somebody was making you fresh eggs, or omelettes besides that everything else was not that great I’ve been to other hotels where you can make your fresh waffles not waffles already made, which got cold and not very good once they’re cold the pancakes were hard as rock. The ones that were already made sitting there but the hotel was clean. I guess besides the pole I’m not sure if I would go back, but my kids did love the heat of pool, which is very hard to find specially like I said my kids love swimming, but I’m not sure if heated pool is supposed to be murky looking I thought it would be able to still see the bottom so I’m not 100% if that was clean or not
Stayed 2 nights in Jan 2026