I booked and paid for a non-smoking room at Garden Suites, but it was obvious as soon as I walked in that the room had been smoked in previously. The smell was overwhelming and lingered in everything — my clothes, my luggage, even my CPAP machine.
The hotel was fully booked, so I couldn’t be moved, and management didn’t offer any kind of credit or compensation. I expected a clean, smoke-free environment as advertised, and instead left with the exact opposite. Very disappointing experience — I won’t be staying here again.