Check-in went smoothly. All of the staff members I encountered—whether directly or indirectly—were friendly, helpful, professional, and always had a smile, from the front desk to housekeeping, the bartender, management, and breakfast staff. The hot tub was great, and the lobby/bar area was clean, inviting, and nicely maintained. My room was clean and overall decent. The only downside was the bed, which was much too firm for my comfort.