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Hotel d’Lins Ontario Airport

3.0 star property

Photo gallery for Hotel d’Lins Ontario Airport

1 bedroom, desk, laptop workspace, blackout curtains
Outdoor pool
Lobby
Restaurant
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
3400 Shelby St., Ontario, CA, 91764
  • Toyota Arena
    ‪13 min walk‬
  • Ontario Convention Center
    ‪2 min drive‬
  • Ontario Mills Shopping Mall
    ‪3 min drive‬
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪2 min drive‬

Room options

View all photos for Family Suite, 2 Double Beds, Non Smoking

Family Suite, 2 Double Beds, Non Smoking

Family Suite, 2 Double Beds, Non Smoking

  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room, 2 Double Beds, Non Smoking

1 bedroom, desk, laptop workspace, blackout curtains

Family Room, 2 Double Beds, Non Smoking

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, Non Smoking

1 bedroom, desk, laptop workspace, blackout curtains

Premium Room, Non Smoking

  • 37 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Executive Suite, 1 King Bed, Non Smoking

1 bedroom, desk, laptop workspace, blackout curtains

Executive Suite, 1 King Bed, Non Smoking

  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking, Jetted Tub

Executive Suite, 1 King Bed, Non Smoking, Jetted Tub

Executive Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 44 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Ontario

With a stay at Hotel d’Lins Ontario Airport in Ontario (Guasti), you'll be within a 5-minute drive of Ontario Convention Center and Ontario Mills Shopping Mall. .This hotel is 0.8 mi (1.4 km) from Cucamonga-Guasti Regional Park and 1.1 mi (1.8 km) from Toyota Arena.

What's nearby

  • Cucamonga-Guasti Regional Park - 10 min walk - 0.9 km
  • Toyota Arena - 13 min walk - 1.2 km
  • Ontario Convention Center - 2 min drive - 3.0 km
  • Ontario Mills Shopping Mall - 3 min drive - 3.0 km
  • Victoria Gardens - 6 min drive - 7.8 km

Getting around

  • Upland Station - 7 min drive
  • Los Angeles - Ontario Intl. Airport (ONT) - 5 min drive

Restaurants

  • ‪Eureka! Ontario - ‬3 min drive
  • ‪Starbucks - ‬2 min drive
  • ‪Panda Express - ‬18 min walk
  • ‪Big Al's - ‬3 min drive
  • ‪Benihana - ‬13 min walk

About this property

Hotel d’Lins Ontario Airport

Hotel with free breakfast, near Ontario Mills Shopping Mall
Hotel d’Lins Ontario Airport offers 150 accommodations with hair dryers and irons/ironing boards. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Make yourself at home in one of the 150 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include desks and irons/ironing boards, as well as phones with free local calls.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and a television in a common area.
A complimentary continental breakfast is served daily from 6:30 AM to 10:00 AM.
Featured amenities include a business center, a 24-hour front desk, and ATM/banking services. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:30 AM and 10:00 AM.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 10:00 AM

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Braille/raised signage
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: USD 60
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Bar/lounge
  • Dining venue(s)
The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 60 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note that guests staying 7 nights or more will be required to change rooms on the 7th day of the reservation.

We should mention

Pool access available from 9:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
A car is recommended for transportation to and from this property
Parking height restrictions apply

Property is also known as

Best Western Plus InnSuites
Best Western Plus InnSuites Hotel
Best Western Plus InnSuites Ontario Airport E
Best Western Plus InnSuites Ontario Airport E Hotel
Best Western Plus Innsuites Airpark Ontario Hotel And Suites
Best Western Plus Innsuites Airpark Ontario Hotel Ontario
Best Western Plus InnSuites E Hotel
Best Western Plus InnSuites E
Hotel d’Lins
Best Western Plus Ontario Hotel
d’Lins Ontario Airport
D’lins Ontario Airport Ontario
Hotel d’Lins Ontario Airport Hotel
Hotel d’Lins Ontario Airport Ontario
Hotel d’Lins Ontario Airport Hotel Ontario

Hotel d’Lins Ontario Airport Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 364 out of 1000 reviews
Rating 8 - Good. 225 out of 1000 reviews
Rating 6 - Okay. 143 out of 1000 reviews
Rating 4 - Poor. 114 out of 1000 reviews
Rating 2 - Terrible. 154 out of 1000 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Avelina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will definitely visit again

It has been many years since we stayed at this hotel. We weren't to happy with the last 2 visits and stopped going. I was unsure about booking but I'm glad I did. The service at the front desk was great. Check it out out process was friendly, fast and easy. Our room was nice, clean and smelled clean. I chose to get a room with a jetted tub and they had a lavender and chamomile bath salt that was so amazing and relaxing. There was a bit noise and thought I wasn't going to get any sleep but I heard the front desk shut it down. I slept well and looking forward to visiting again. Hopefully next time I will get up to try the breakfast.
Stayed 1 night in Mar 2025

8/10 Good

Art

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Different TVs in the Rooms

I have stayed here plenty of times before and it is typically clean, quiet, and accommodating. However, the last two times I have stayed, I noticed that the tv's and the cable service were not the same. The premium channels (HBO) were not working. The remote was very user friendly. It was just different from my previous stays and doesn't feel like an upgrade. Not a big deal if you don't anticipate staying in your room very much, but I like to relax and watch TV when winding down from the day. Other than that, this place is a great stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Christopher

Stayed 2 nights in Mar 2025

10/10 Excellent

Alexa

Stayed 1 night in Mar 2025

8/10 Good

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly.
Stayed 2 nights in Feb 2025

2/10 Terrible

Martin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

They are unethical.

Please everyone! Avoid this place due to poor customer service or not trying to make it right. Very unethical!! This was my first time and I cant even say my first time because I never stayed but it is my first interaction. Due to unforeseen issues i couldn't make the check-in time. I asked to change it to the next day and they refused. I bought insurance too. They stated i missed a window time and nothing else they could do. Then after i hung up, they send me an email to ask how my stay was. What stay?! I just told you the error in mistake was that the wrong day was chosen. The hotel took my money and did absolutely nothing to make it better but hey "thanks, we'll take your money still" $160 and would you like to book a room here today for the correct day?" Then, the hotel responds that i should have requested a change 24 hrs in advance and says hotels.com has a no refund policy. I called hotel.com and they said they would try to get the hotel to change the day. Hotels.com stated the hotel has a strict policy and wouldn't refund or work with changing the date. If you take the money, do something, as a business, to make it right. I've already told my family which is potentially thousands of lost $$ money.
Stayed 1 night in Mar 2025

8/10 Good

Carlos

Stayed 1 night in Feb 2025

10/10 Excellent

danny

Always a pleasant day, the staff is friendly and very clean
Stayed 1 night in Feb 2025

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Mitzi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really appreciate the late check out at no charge! Overall great service!
Stayed 1 night in Feb 2025

2/10 Terrible

Mohammad

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Not family friendly at all.
Stayed 2 nights in Feb 2025

8/10 Good

Omar

Stayed 1 night in Feb 2025

10/10 Excellent

danny

Stayed 1 night in Jan 2025

10/10 Excellent

Suvannee

Stayed 1 night in Jan 2025

8/10 Good

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Omar

Stayed 1 night in Jan 2025

4/10 Poor

Carlos

Stayed 1 night in Jan 2025

8/10 Good

Chris

Travelled with pets, Travelled with partner
I booked the executive suite thinking that there would be a t.v. In the living room area but they put it in the bedroom. We stayed there due to me having surgery and that I could recover in the bedroom and my husband could be in the living room area to watch t.v. The breakfast had pancakes, watered oatmeal and dried up potato wedges. The hotel had potential
Stayed 2 nights in Jan 2025

2/10 Terrible

Jessika

Disliked: Cleanliness, staff & service, property conditions & facilities
I will never stay here again
Stayed 1 night in Jan 2025

10/10 Excellent

Ranulfo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

jason

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Got the king suite with in room hot tub. The tub worked fine it was the one good thing about the stay. Every part of the room had areas with peeling paint, chipped, cracked tiles, swollen base boards from water damage, rust at the bottom of the bathrooms metal door frame, toilet was the smallest ive ever used and rocked back and forth. Ice machine was broken with a sign saying temporary out of order , but you could tell sign had been there for a year.
Stayed 2 nights in Dec 2024

10/10 Excellent

claudia

Stayed 1 night in Dec 2024

10/10 Excellent

miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Chuck

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024