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SureStay Hotel by Best Western Ontario Airport

2.5 star property

Photo gallery for SureStay Hotel by Best Western Ontario Airport

Exterior
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Lobby
Business centre
Outdoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View map
3201 East Centrelake Drive, Ontario, CA, 91761
  • Place, Cucamonga-Guasti Regional Park
    ‪2 min drive‬
  • Place, Toyota Arena
    ‪2 min drive‬
  • Place, Ontario Mills Shopping Mall
    ‪2 min drive‬
  • Airport, Ontario Intl. Airport (ONT)
    ‪2 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Iron/ironing board, free cots/infant beds, free rollaway beds, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(96 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub | Bathroom

Standard Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(14 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(78 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | Bathroom

Standard Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Lobby
La Quinta Inn & Suites by Wyndham Ontario Airport
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4.2 out of 5, Very good, 2,284 reviews
The price is NZ$189
includes taxes & fees
18 May - 19 May
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About the area

Ontario

With a stay at SureStay Hotel by Best Western Ontario Airport in Ontario (Guasti), you'll be within a 5-minute drive of Ontario Convention Center and Ontario Mills Shopping Mall. .This hotel is 1.6 mi (2.6 km) from Topgolf and 1.6 mi (2.6 km) from Toyota Arena.

What's nearby

  • Cucamonga-Guasti Regional Park - 2 min drive - 1.9 km
  • Toyota Arena - 2 min drive - 1.9 km
  • Ontario Mills Shopping Mall - 2 min drive - 3.0 km
  • Ontario Convention Center - 3 min drive - 2.6 km
  • Angel Stadium of Anaheim - 49 min drive - 71.4 km

Getting around

  • East Ontario Station - 6 min drive
  • Los Angeles - Ontario Intl. Airport (ONT) - 9 min drive

Restaurants

  • ‪Topgolf - ‬3 min drive
  • ‪Starbucks - ‬13 min walk
  • ‪Starbucks - ‬2 min drive
  • ‪Baker's Drive-Thru - ‬2 min drive
  • ‪Oasis Cafe - ‬7 min walk

About this property

SureStay Hotel by Best Western Ontario Airport

SureStay Hotel by Best Western Ontario Airport offers 114 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary newspapers and coffee/tea makers. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. 32-inch Smart televisions come with cable channels. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 114 air-conditioned rooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, while 32-inch Smart televisions with cable programming provide entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as complimentary newspapers and coffee/tea makers.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and a television in a common area.
Grab a bite from the snack bar/deli serving guests of SureStay Hotel by Best Western Ontario Airport. A complimentary continental breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a business center, and express check-out. Free self parking is available onsite.
A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Fairfield Inn Marriott Hotel Ontario
Fairfield Inn Marriott Ontario
Fairfield Inn Ontario
Fairfield Inn Marriott Ontario Hotel
Surestay By Ontario Ontario
Fairfield Inn By Marriott Ontario
SureStay Hotel by Best Western Ontario Airport Hotel
SureStay Hotel by Best Western Ontario Airport Ontario
SureStay Hotel by Best Western Ontario Airport Hotel Ontario

SureStay Hotel by Best Western Ontario Airport Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 495 out of 1006 reviews
Rating 8 - Good. 247 out of 1006 reviews
Rating 6 - Okay. 142 out of 1006 reviews
Rating 4 - Poor. 76 out of 1006 reviews
Rating 2 - Terrible. 46 out of 1006 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

4/10 Poor

Jaylon

Stayed 4 nights in Jan 2026

10/10 Excellent

Afiya

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean room.
Stayed 3 nights in Jan 2026

8/10 Good

joe

Stayed 1 night in Jan 2026

10/10 Excellent

danny

Stayed 1 night in Jan 2026

10/10 Excellent

Justin

Liked: Cleanliness, amenities, property conditions & facilities
The place is great
Stayed 4 nights in Jan 2026

6/10 Okay

Julie

Liked: Cleanliness, property conditions & facilities
The room.was okay, but there was NO maid service for my entire 4 day stay. For breakfast there is just yogurt and oatmeal. Had to ask for a hair dryer.
Stayed 4 nights in Jan 2026

4/10 Poor

Matthew

Stayed 2 nights in Jan 2026

8/10 Good

Luigi

Stayed 1 night in Jan 2026

8/10 Good

Rocco

Travelled with partner
Liked: Cleanliness, staff & service
Limited food selection
Stayed 5 nights in Jan 2026

10/10 Excellent

Susana

Stayed 1 night in Jan 2026

10/10 Excellent

Saul

Stayed 1 night in Jan 2026

10/10 Excellent

Salma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and helpful staff. 2nd stay here and will definitely be back.
Stayed 1 night in Jan 2026

10/10 Excellent

Saul

Stayed 1 night in Jan 2026

10/10 Excellent

Victor

Stayed 1 night in Jan 2026

8/10 Good

Carol

Liked: Cleanliness, staff & service, room comfort
The day we arrived there was plastic and stucco on walls because they were getting ready to wall paper but overall a nice stay.
Stayed 1 night in Jan 2026

2/10 Terrible

HERIBERTO

Disliked: Cleanliness
My room had bed bugs! Beware
Stayed 1 night in Jan 2026

10/10 Excellent

Victor

Stayed 1 night in Jan 2026

10/10 Excellent

Victor

Stayed 1 night in Dec 2025

8/10 Good

Stephen

Stayed 1 night in Dec 2025

2/10 Terrible

Sudeep

I mistakenly booked the room I’m not in LA i need to choose for different dates but i forget to put the different date and it’s just 10-15only i message you call you but you guys didn’t cancel the booking this is too much if i didn’t call you guys earlier when i book that’s my mistake but i call within 10min but still you said i cannot do anything on this then what’s the point to using this site
Stayed 1 night in Dec 2025

10/10 Excellent

Victor

Stayed 1 night in Dec 2025

10/10 Excellent

Victor

Stayed 1 night in Dec 2025

8/10 Good

Dionne

Business traveller
Liked: Cleanliness
Friendly staff, clean room
Stayed 1 night in Dec 2025

10/10 Excellent

Favian

Stayed 2 nights in Oct 2025

10/10 Excellent

Ashwini

Stayed 1 night in Dec 2025