Cerulean Tower Tokyu Hotel

Photo gallery for Cerulean Tower Tokyu Hotel

7 restaurants, breakfast, lunch, dinner served; French cuisine
Property video
Lobby lounge
Premium bedding, down duvets, minibar, in-room safe
Lobby
Luxury
5.0 star property
9.6

Exceptional

Skyline elegance with Mount Fuji views

Elegant and luxurious, this hotel offers stunning city skyline views, including Mount Fuji on clear days. Enjoy top-floor dining, a fitness centre, and easy access to Shibuya Station and vibrant local attractions.

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
26-1 Sakuragaoka-cho, Shibuya-ku, Tokyo, Tokyo-to, 150-8512
  • Place, Cerulean Tower
    ‪1 min walk‬
  • Place, Shibuya Crossing
    ‪5 min walk‬
  • Place, Love Hotel Hill
    ‪5 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪38 min drive‬

Room options

Executive Superior King With Lounge Access Non Smoking

  • Sleeps 3
  • Free Wi-Fi

Junior Suite (FUJI) with Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Deluxe King Non-Smoking

9.6 out of 10
Exceptional
(13 reviews)
  • City view
  • 43 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Corner King Non-Smoking

9.6 out of 10
Exceptional
(17 reviews)
  • City view
  • 50 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Twin Room, Non Smoking, Corner

9.4 out of 10
Exceptional
(23 reviews)
  • City view
  • 50 sq m
  • Sleeps 5
  • 2 Large Single Beds
  • Free Wi-Fi

Japanese Suite with Lounge Access, Non Smoking

  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Futons
  • Free Wi-Fi

Executive King with Lounge Access, Non Smoking

9.4 out of 10
Exceptional
(14 reviews)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Executive Twin with Lounge Access, Non Smoking

9.6 out of 10
Exceptional
(7 reviews)
  • City view
  • 36 sq m
  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

Double Room, Non Smoking

8.8 out of 10
Excellent
(38 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

King Non-Smoking

9.4 out of 10
Exceptional
(31 reviews)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Superior Twin Non-Smoking

9.6 out of 10
Exceptional
(52 reviews)
  • City view
  • 36 sq m
  • Sleeps 5
  • 2 Large Single Beds
  • Free Wi-Fi

Superior King Non-Smoking

9.8 out of 10
Exceptional
(39 reviews)
  • City view
  • 36 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Executive Superior King with Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(12 reviews)
  • City view
  • 38 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Executive Double Room with Lounge Access, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Executive Corner King with Lounge Access, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 49 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Corner Suite with Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 86 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

Executive Deluxe King with Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 43 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Executive Deluxe Twin with Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 43 sq m
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

Executive Corner Twin with Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

Executive Suite with Lounge Access, Non Smoking

  • City view
  • 73 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Executive Double Room With Lounge Access Non Smoking

  • Sleeps 2
  • Free Wi-Fi

Executive King With Lounge Access Non Smoking

  • Sleeps 2
  • Free Wi-Fi

Executive Deluxe King With Lounge Access Non Smoking

  • Sleeps 2
  • Free Wi-Fi

Corner King Room Standard Floor Non Smoking

  • Sleeps 3
  • Free Wi-Fi

Executive Superior Twin With Lounge Access Non Smoking

  • Sleeps 3
  • Free Wi-Fi

Executive Deluxe Twin With Lounge Access Non Smoking

  • Sleeps 2
  • Free Wi-Fi

Executive Corner Twin With Lounge Access Non Smoking

  • Sleeps 3
  • Free Wi-Fi

Junior Suite Fuji Executive Floor

  • Sleeps 2
  • Free Wi-Fi

Universal Room

  • Sleeps 2
  • Free Wi-Fi

Superior Twin Room Standard Floor Non Smoking

  • Sleeps 3
  • Free Wi-Fi

Deluxe King Room Standard Floor Non Smoking

  • Sleeps 2
  • Free Wi-Fi

Junior Suite Executive Floor

  • Sleeps 2
  • Free Wi-Fi

Executive Suite Executive Floor

  • Sleeps 2
  • Free Wi-Fi

Corner Suite Executive Floor

  • Sleeps 2
  • Free Wi-Fi

King Room Standard Floor Smoking

  • Sleeps 2
  • Free Wi-Fi

Double Room Standard Floor Non Smoking

  • Sleeps 2
  • Free Wi-Fi

Newly Renovated - Cerulean Superior Twin Room with Japanese Style Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(9 reviews)
  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Single Beds
  • Free Wi-Fi

Newly Renovated - Cerulean Deluxe Twin Room with Japanese Style Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

Newly Renovated - Cerulean Corner Twin Room with Japanese Style Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 49 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Single Beds
  • Free Wi-Fi

Newly Renovated - Cerulean Double Room with Japanese Style Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

Newly Renovated - Cerulean King Room with Japanese Style Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(9 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Newly Renovated - Cerulean Superior King Room with Japanese Style Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(5 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Newly Renovated - Cerulean Deluxe King Room with Japanese Style Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Newly Renovated - Cerulean Corner King Room with Japanese Style Lounge Access, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Newly Renovated - Cerulean Grand Room with Japanese Style Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Newly Renovated - Cerulean Queen Room with Japanese Style Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

Deluxe Corner Suite with Lounge Access, Non Smoking

  • City view
  • 125 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

Junior Suite with Lounge Access, Non Smoking

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

Newly Renovated - Comfort Queen Room - Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

Newly Renovated - Comfort King Room- Non-Smoking

  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Newly Renovated - Comfort Superior King Room- Non-Smoking

  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Newly Renovated - Comfort Superior Twin Room - Non-Smoking

  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Single Beds
  • Free Wi-Fi

Newly Renovated - Comfort Deluxe King Room- Non-Smoking

  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Newly Renovated - Comfort Deluxe Twin Room - Non-Smoking

  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

Newly Renovated - Comfort Corner King Room - Non-Smoking

  • City view
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Newly Renovated - Comfort Corner Twin Room- Non-Smoking

  • City view
  • 49 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Single Beds
  • Free Wi-Fi

Double Room Standard Floor - Smoking

  • Sleeps 2
  • Free Wi-Fi

King Room Standard Floor Non Smoking

  • Sleeps 2
  • Free Wi-Fi

Superior King Room Standard Floor Smoking

  • Sleeps 3
  • Free Wi-Fi

Superior King Room Standard Floor Non Smoking

  • Sleeps 3
  • Free Wi-Fi

Superior Twin Room Standard Floor - Smoking

  • Sleeps 3
  • Free Wi-Fi

Deluxe King Room Standard Floor - Smoking

  • Sleeps 2
  • Free Wi-Fi

Deluxe Twin Room Standard Floor Non Smoking

  • Sleeps 2
  • Free Wi-Fi

Corner King Room Standard Floor - Smoking

  • Sleeps 3
  • Free Wi-Fi

Corner Twin Room Standard Floor - Smoking

  • Sleeps 3
  • Free Wi-Fi

Corner Twin Room Standard Floor Non Smoking

  • Sleeps 3
  • Free Wi-Fi

Japanese Suite "SAKURA" (Japanese-Western Room) Non Smoking

  • Sleeps 4
  • Free Wi-Fi

Deluxe Twin Room, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 43 sq m
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

Cerulean Double Room Non Smoking

  • Sleeps 2
  • Free Wi-Fi

Cerulean King Room Non Smoking

  • Sleeps 2
  • Free Wi-Fi

Cerulean Superior King Room Non Smoking

  • Sleeps 3
  • Free Wi-Fi

Cerulean Deluxe King Room Non Smoking

  • Sleeps 2
  • Free Wi-Fi

Cerulean Corner King Room Non Smoking

  • Sleeps 3
  • Free Wi-Fi

Cerulean Superior Twin Room Non Smoking

  • Sleeps 3
  • Free Wi-Fi

Cerulean Deluxe Twin Room Non Smoking

  • Sleeps 2
  • Free Wi-Fi

Cerulean Corner Twin Room Non Smoking

  • Sleeps 3
  • Free Wi-Fi

Cerulean Grand Room Non Smoking

  • Sleeps 4
  • Free Wi-Fi

Cerulean Queen Room Non Smoking

  • Sleeps 2
  • Free Wi-Fi

Deluxe Corner Suite With Lounge Access Non Smoking

  • Sleeps 2
  • Free Wi-Fi

Comfort Queen Room Non-smoking

  • Sleeps 2
  • Free Wi-Fi

Comfort King Room Non-smoking

  • Sleeps 2
  • Free Wi-Fi

Comfort Superior King Room Non-smoking

  • Sleeps 2
  • Free Wi-Fi

Comfort Superior Twin Room Non-smoking

  • Sleeps 2
  • Free Wi-Fi

Comfort Deluxe King Room Non-smoking

  • Sleeps 2
  • Free Wi-Fi

Comfort Deluxe Twin Room Non-smoking

  • Sleeps 2
  • Free Wi-Fi

Comfort Corner King Room Non-smoking

  • Sleeps 2
  • Free Wi-Fi

Comfort Corner Twin Room Non Smoking

  • Sleeps 2
  • Free Wi-Fi

Executive Corner King With Lounge Access Non Smoking

  • Sleeps 3
  • Free Wi-Fi

Similar properties

About the area

Tokyo

In the heart of Tokyo, Cerulean Tower Tokyu Hotel is within a 5-minute drive of Shibuya Crossing and National Stadium. .This luxury hotel is 3 mi (4.9 km) from Tokyo Tower and 3.8 mi (6.1 km) from Tokyo Imperial Palace.

What's nearby

  • Cerulean Tower - 1 min walk - 0.0 km
  • Shibuya Crossing - 5 min walk - 0.4 km
  • Love Hotel Hill - 5 min walk - 0.4 km
  • Shibuya Sky - 6 min walk - 0.5 km
  • Shibuya Scramble Square - 6 min walk - 0.5 km

Getting around

  • Shibuya Station - 4 min walk
  • Shinsen Station - 9 min walk
  • Haneda Airport (HND) - 45 min drive

Restaurants

  • ‪つじ田 - ‬4 min walk
  • ‪SUBWAY - ‬2 min walk
  • ‪富士そば - ‬1 min walk
  • ‪渋谷SAUNAS (サウナス) - ‬3 min walk
  • ‪ベルマーレ カフェ - ‬3 min walk

About this property

Cerulean Tower Tokyu Hotel

Cerulean Tower Tokyu Hotel offers 403 accommodations with minibars and safes. Beds feature down comforters and premium bedding. A pillow menu is available. Cable television is provided. Refrigerators and coffee/tea makers are provided. Bathrooms include bathrobes, slippers, designer toiletries, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is equipped with a sauna and a hot tub. The spa is open select days.
Make yourself at home in one of the 403 guestrooms featuring refrigerators and minibars. Your bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have designer toiletries and bidets.
Relax at the full-service spa, where you can enjoy body treatments and facials. If you're looking for recreational opportunities, you'll find an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy French cuisine at COUCAGNO, one of the hotel's 7 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 7 AM to 10:30 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
COUCAGNO - This fine-dining restaurant specializes in French cuisine and serves lunch and dinner.
Japanese Cuisine SAKURAGA - This fine-dining restaurant specializes in Japanese cuisine and serves breakfast, lunch, and dinner. Open daily.
Teppan-yaki SAKURA - This fine-dining restaurant serves lunch and dinner. Open daily.
Szechwan restaurant CHEN - This fine-dining restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
BELLOVISTO - Onsite bar. Open daily.
Late night fare is available from 24-hour room service.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 4,000 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7 AM to 10:30 AM for a fee: JPY 4,200 to 4,200 for adults and JPY 2,100 to 4,200 for children
  • 7 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • BELLOVISTO
  • COUCAGNO
  • Japanese Cuisine SAKURAGA
  • szechwan restaurant CHEN
  • Teppan-yaki SAKURA

Things to do

  • Full-service spa
  • Gym
  • Indoor pool

Family friendly

  • Babysitting (surcharge)
  • Grocery/convenience store
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Full-service spa

  • Facials
  • Hot tub
  • Sauna
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift (78 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (110 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 40 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property's Executive Lounge will be closed from May 7-December 13, 2026, due to renovations. The lounge service will be available at an alternate location during this time.
Breakfast is not included in the Breakfast rate for children ages 0-5 who stay at no charge.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 4200 to 4200 for adults, and JPY 2100 to 4200 for children
  • Self parking fee: JPY 4000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The executive lounge is open 7-10:30 AM for breakfast, 10:30 AM-8 PM for tea time, 2-4 PM for afternoon tea, 5:30-7:30 PM for cocktails, and 7:30-8:30 PM for nightcap.
Guests under 18 years old are not allowed in the executive lounge.

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cerulean Hotel
Cerulean Hotel Tokyu
Cerulean Tokyu Tower
Cerulean Tower Hotel
Cerulean Tower Tokyu
Cerulean Tower Tokyu Hotel
Cerulean Tower Tokyu Hotel Tokyo
Cerulean Tower Tokyu Tokyo
Hotel Cerulean
Tokyu Cerulean Tower Hotel
Cerulean Tower Tokyu Hotel Shibuya, Tokyo

Cerulean Tower Tokyu Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1467 out of 1753 reviews
Rating 8 - Good. 187 out of 1753 reviews
Rating 6 - Okay. 60 out of 1753 reviews
Rating 4 - Poor. 22 out of 1753 reviews
Rating 2 - Terrible. 17 out of 1753 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Kenneth

Stayed 4 nights in Jan 2026

10/10 Excellent

Christopher

Stayed 3 nights in Jan 2026

10/10 Excellent

Tomas

The room (a
Stayed 5 nights in Jan 2026

10/10 Excellent

Fabian

Stayed 4 nights in Jan 2026

2/10 Terrible

Leandra

My experience at this hotel was very disappointing, especially considering it is marketed as a 5-star property. During dinner time, I clearly informed the staff that I have a severe seafood allergy and requested something as simple as a plain chicken breast or an egg. I was told this was not possible because everything was “contaminated,” since seafood is cooked in the same area and the same grill and knives are used. While I understand kitchen limitations, a hotel of this category should have basic protocols to prevent cross-contamination and to accommodate guests with food allergies. As a result, I was unable to have dinner, which is unacceptable. What makes this more frustrating is that I have traveled extensively, including to highly developed destinations such as Tokyo, where restaurants and hotels have been able to accommodate my allergies without any issue. In this case, although the staff was polite, no real solution was offered. This hotel urgently needs to improve its food safety and allergy-handling protocols. I hope this feedback helps prevent other guests with seafood allergies from having the same experience.
Stayed 1 night in Jan 2026

10/10 Excellent

Scott

Stayed 4 nights in Jan 2026

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great hotel and location. Disappointed with room service prices and options.
Stayed 3 nights in Jan 2026

10/10 Excellent

Brandon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed at the Executive King with Club Lounge Access and I must say that it has been such an awesome stay! Rooms are huge for Tokyo standards; views are impeccable (saw Fujisan three times out of the five days I stayed); Club Lounge was accessible through the day with rotating types of food Breakfast (0700 - 1030), Afternoon Tea (1400 - 1600), Happy Hour (1730 - 1930), and Nightcap (2000 - 2100). It was also such a good location to base out of - in particular, the Direct Airport Limousine Bus transfer at a slight premium to the cost of Airport JR Train was amazing
Stayed 5 nights in Jan 2026

10/10 Excellent

Michael

Stayed 3 nights in Oct 2025

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Cerulean! Such an elevated and luxurious experience. Definitely recommend!
Stayed 4 nights in Jan 2026

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
Staff, amenities and location were absolutely fab! Perfect tuck away from the craziness of Shibuya
Stayed 4 nights in Jan 2026

10/10 Excellent

orion

Stayed 5 nights in Jan 2026

10/10 Excellent

Marikris

Travelled with family
Liked: Cleanliness, amenities
Incredibly clean, FAMTASTIC location, amenities were incredible, and from check-in to check-out, every employee was very helpful and kind. I loved the food options as well.
Stayed 3 nights in Aug 2025

10/10 Excellent

Robert

Stayed 6 nights in Jan 2026

10/10 Excellent

Gio

Stayed 5 nights in Jan 2026

10/10 Excellent

JING

Stayed 1 night in Jan 2026

10/10 Excellent

Kaitlyn

Stayed 3 nights in Jan 2026

10/10 Excellent

Trevor

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Amazing room, friendly and helpful staff
Stayed 4 nights in Jan 2026

10/10 Excellent

Deana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a spectacular hotel.
Stayed 3 nights in Jan 2026

6/10 Okay

Ai Irene

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Did not enjoy our stay. Certainly not a family friendly hotel as there are age restrictions for the gym, pool and even some of the dining options. Staff was polite but cold in a weird snobby way. Have stayed at plenty of luxury hotels but never felt so unwelcomed. Should have read Google reviews as others say the same.
Stayed 4 nights in Jan 2026

10/10 Excellent

Grant

Liked: Cleanliness, property conditions & facilities
Beautiful hotel with amazing amenities. Stayed on Executive floor and well worth the added expense. All day food, drinks, views and place to relax. Highly recommend!
Stayed 3 nights in Jan 2026

10/10 Excellent

Luciano Maurice Raiden

Liked: Cleanliness, amenities, property conditions & facilities
Outstanding! From the staff to the amenities, and the LOCATION!!!! We love staying here:)
Stayed 6 nights in Jan 2026

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were attentive, friendly and professional. The Corner King room was spacious, bed was comfortable, pillow was a bit too soft, washroom was excellent with excellent amenities, nice shower, separate toilet and tub with a nice view. Overall, the hotel is in a very convenient location, close to Shibuya station, lots of restaurants, and walkable to many shops and tourist attractions. The hotel is well maintained and clean with excellent service.
Stayed 4 nights in Jan 2026

10/10 Excellent

Eve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, centrally located hotel in the heart of Shibuya. Service was fabulous
Stayed 3 nights in Dec 2025

10/10 Excellent

monty

Stayed 3 nights in Dec 2025