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Aparthotel

Oaks Hervey Bay Resort and Spa

Property class: 4.5

Photo gallery for Oaks Hervey Bay Resort and Spa

1 bedroom, in-room safe, desk, blackout curtains
Exterior
Premier Apartment, 2 Bedrooms
Apartment, 2 Bedrooms, Ocean View
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Washing machine
  • Dryer
  • Parking included

Explore the area

View map
569 Charlton Esplanade, Urangan, QLD, 4655
  • Place, Urangan Pier
    ‪5 min walk‬
  • Place, Esplanade
    ‪5 min walk‬
  • Place, Shelly Beach
    ‪5 min walk‬
  • Airport, Hervey Bay, QLD (HVB)
    ‪6 min drive‬

Room options

View all photos for Three Bedroom Penthouse

1 bedroom, in-room safe, desk, blackout curtains

Three Bedroom Penthouse

  • Sleeps 6

View all photos for Apartment, 2 Bedrooms, Ocean View

Apartment, 2 Bedrooms, Ocean View

Apartment, 2 Bedrooms, Ocean View

  • Ocean view
  • 86 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Single Beds

View all photos for Penthouse, 3 Bedrooms

Penthouse, 3 Bedrooms

Penthouse, 3 Bedrooms

  • 441 sq m
  • 3 bedrooms
  • Sleeps 7
  • 2 King Beds and 1 Queen Bed OR 1 King Bed, 2 Single Beds and 1 Queen Bed

View all photos for Premier Apartment, 2 Bedrooms

1 bedroom, in-room safe, desk, blackout curtains

Premier Apartment, 2 Bedrooms

  • 88 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Single Beds

View all photos for Apartment, 3 Bedrooms, Ocean View

Apartment, 3 Bedrooms, Ocean View

Apartment, 3 Bedrooms, Ocean View

  • Ocean view
  • 144 sq m
  • 3 bedrooms
  • Sleeps 7
  • 2 King Beds and 1 Queen Bed OR 1 King Bed, 2 Single Beds and 1 Queen Bed

View all photos for Apartment, 1 Bedroom, Ocean View

View from room

Apartment, 1 Bedroom, Ocean View

  • Ocean view
  • 73 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 1 Bedroom, Pool View

View from room

Apartment, 1 Bedroom, Pool View

  • 73 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Apartment, 1 Bedroom

View from room

Premier Apartment, 1 Bedroom

  • Ocean view
  • 75 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms, Pool View

1 bedroom, in-room safe, desk, blackout curtains

Apartment, 2 Bedrooms, Pool View

  • 88 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Single Beds

View all photos for Apartment, 3 Bedrooms, Pool View

1 bedroom, in-room safe, desk, blackout curtains

Apartment, 3 Bedrooms, Pool View

  • 144 sq m
  • 3 bedrooms
  • Sleeps 7
  • 2 King Beds and 1 Queen Bed OR 1 King Bed, 2 Single Beds and 1 Queen Bed

View all photos for Premier Apartment, 3 Bedrooms

Premier Apartment, 3 Bedrooms

Premier Apartment, 3 Bedrooms

  • Ocean view
  • 144 sq m
  • 3 bedrooms
  • Sleeps 7
  • 2 King Beds and 1 Queen Bed OR 1 King Bed, 2 Single Beds and 1 Queen Bed

View all photos for 3 Bedroom Penthouse

1 bedroom, in-room safe, desk, blackout curtains

3 Bedroom Penthouse

  • Sleeps 6
  • Free Wi-Fi

3 Bedroom Ocean View

  • Sleeps 6
  • Free Wi-Fi

View all photos for 2 Bedroom Pool View

Living area

2 Bedroom Pool View

  • Sleeps 4
  • Free Wi-Fi

View all photos for 3 Bedroom Pool View

Bathroom

3 Bedroom Pool View

  • Sleeps 6
  • Free Wi-Fi

View all photos for 3 Bedroom Premier Ocean View

1 bedroom, in-room safe, desk, blackout curtains

3 Bedroom Premier Ocean View

  • Sleeps 6
  • Free Wi-Fi

View all photos for 1 Bedroom Ocean View

1 bedroom, in-room safe, desk, blackout curtains

1 Bedroom Ocean View

  • Sleeps 2
  • Free Wi-Fi

View all photos for 1 Bedroom Pool View

1 bedroom, in-room safe, desk, blackout curtains

1 Bedroom Pool View

  • Sleeps 2
  • Free Wi-Fi

View all photos for Three Bedroom Apartment with Ocean View

1 bedroom, in-room safe, desk, blackout curtains

Three Bedroom Apartment with Ocean View

  • Sleeps 6

View all photos for Three Bedroom Apartment with Pool View

1 bedroom, in-room safe, desk, blackout curtains

Three Bedroom Apartment with Pool View

  • Sleeps 6

View all photos for Two Bedroom Apartment with Ocean View

1 bedroom, in-room safe, desk, blackout curtains

Two Bedroom Apartment with Ocean View

  • Sleeps 4

View all photos for Two Bedroom Apartment with Pool View

1 bedroom, in-room safe, desk, blackout curtains

Two Bedroom Apartment with Pool View

  • Sleeps 4

1 Bedroom Premier Ocean View

  • Sleeps 2
  • Free Wi-Fi

View all photos for 2 Bedroom Ocean View

Pool

2 Bedroom Ocean View

  • Sleeps 4
  • Free Wi-Fi

View all photos for 2 Bedroom Premier Ocean View

1 bedroom, in-room safe, desk, blackout curtains

2 Bedroom Premier Ocean View

  • Sleeps 4
  • Free Wi-Fi

Similar properties

Outdoor pool, pool loungers
Mantra Hervey Bay
Urangan
  • Pool
  • Kids’ pool
  • Parking included
  • Free Wi-Fi
4.1 out of 5, Very good, 1,000 reviews
The price is NZ$229
includes taxes & fees
5 May - 6 May
Mantra Hervey Bay

About the area

Hervey Bay

Oaks Hervey Bay Resort and Spa is centrally located in Hervey Bay, a 4-minute walk from Urangan Pier and 13 minutes by foot from Reefworld Aquarium. .This beach aparthotel is 0.8 mi (1.4 km) from Hervey Bay Botanic Garden and 1.1 mi (1.8 km) from Great Sandy Straits Marina.
View more Aparthotels in Hervey BayOpens in a new window

What's nearby

  • Urangan Pier - 5 min walk - 0.5 km
  • Esplanade - 5 min walk - 0.5 km
  • Shelly Beach - 5 min walk - 0.5 km
  • Reefworld Aquarium - 14 min walk - 1.2 km
  • Hervey Bay Botanic Garden - 19 min walk - 1.6 km

Getting around

  • Hervey Bay, QLD (HVB) - 7 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Hervey Bay Boat Club - ‬3 min drive
  • ‪The Dock Hb - ‬3 min drive
  • ‪Golden Chicken - ‬3 min drive
  • ‪Salt Cafe Urangan - ‬6 min walk

About this property

Oaks Hervey Bay Resort and Spa

Oaks Hervey Bay Resort and Spa offers 57 air-conditioned accommodations with private hot tubs and washers/dryers. Rooms open to furnished balconies or patios. Accommodations offer separate sitting areas. 42-inch flat-screen televisions come with satellite channels and first-run movies. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers with jetted bathtubs, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided weekly.

2 outdoor swimming pools are on site along with a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Mineral Earth has 4 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Make yourself at home in one of the 57 air-conditioned rooms featuring private hot tubs and flat-screen televisions. Rooms have private furnished balconies or patios. Kitchens are outfitted with full-sized refrigerators/freezers, ovens, and stovetops. Wireless internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Bathrooms with separate bathtubs and showers feature jetted bathtubs and complimentary toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor pools and a health club. Additional features at this aparthotel include wireless internet access (surcharge), concierge services, and a hair salon.
Grab a bite to eat at Bayswater Bistro, a bistro which features a bar/lounge, or stay in and take advantage of the room service (during limited hours).
Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. Planning an event in Hervey Bay? This aparthotel has 11 square feet (1 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
Bayswater Bistro - This bistro serves lunch and dinner. Guests can enjoy drinks at the bar.
Salt Cafe - This café serves breakfast and lunch.
Room service (during limited hours) is available.

Property amenities

Beach

  • Sandy beach (direct access)
  • Beach towels

Pool/Spa

  • 2 outdoor pools
  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Full-service spa
  • Heated pool
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Outdoor treatment areas
  • Pool loungers
  • Prenatal massages
  • Private hot tub
  • Sauna
  • Sports massages
  • Swedish massages
  • Thai massages

Internet

  • Available in the apartment: WiFi (AUD 5 per 24-hour period)
  • Available in some public areas: WiFi (AUD 5 per 24-hour period)

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • Children stay free (see details)
  • Cot: AUD 10 per night

Restaurants on site

  • Bayswater Bistro
  • Salt Cafe

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Toaster

Dining

  • 2 coffee shops/cafes
  • A bar/lounge
  • A restaurant
  • Limited room service
  • Snack bar/deli

Bedrooms

  • Bedroom
  • Bedsheets provided
  • Rollaway/extra bed: AUD 65 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Separate bathtub and shower
  • Towels provided

Living spaces

  • Living room
  • Separate sitting area

Entertainment

  • 42-inch flat-screen TV with cable/satellite channels
  • First-run films

Outdoor areas

  • Furnished balcony/patio
  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Business centre
  • Conference centre (11 square foot of space)
  • Desk
  • Meeting rooms

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • ATM
  • Blackout drapes
  • Concierge services
  • Hair salon
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine
  • Weekly housekeeping

Location highlights

  • In a shopping district
  • In the city centre
  • In the suburbs
  • Near the airport
  • Near the ocean
  • On the bay
  • On the waterfront

Things to do

  • Bicycle parking
  • Gym
  • Health club
  • Heated pool
  • Bicycle rentals nearby
  • Boat tours nearby
  • Ecotours nearby
  • Fishing nearby
  • Golf lessons nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Segway rentals/tours nearby
  • Snorkelling nearby
  • Whale watching nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 5 floors
  • 57 units
  • At least 80% lighting from LEDs
  • Banquet hall
  • Bicycle parking
  • Built in 2007
  • Energy-saving switches in guestrooms
  • Garden
  • Local artist showcase
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.5 percent for credit card payments
The front desk is open daily from 6:30 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 65 per night
Cribs (infant beds) are available for AUD 10 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 200.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: AUD 5 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: AUD 5 per 24-hour period (rates may vary)
  • Housekeeping is available for an additional fee
  • Crib (infant bed) fee: AUD 10 per night
  • Rollaway bed fee: AUD 65 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 7:00 AM to 9:00 PM
Guests under 16 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Peppers Pier
Oaks Resort Hervey Bay Urangan
Peppers Pier Resort Urangan
Peppers Pier Urangan
Oceans Resort & Spa Hervey Bay, Australia - Urangan
Peppers Pier Resort, Hervey Bay Hotel Hervey Bay
Oceans Resort Urangan
Oceans Urangan
Oaks Resort Hervey Bay
Oaks Hervey Bay Urangan
Oaks Hervey Bay
Oaks Resort Hervey Urangan
Oaks Hervey Bay Resort Spa
Oaks Resort Spa Hervey Bay
Oaks Hervey Bay Spa Urangan
Oaks Hervey Bay Resort and Spa Urangan
Oaks Hervey Bay Resort and Spa Aparthotel
Oaks Hervey Bay Resort and Spa Aparthotel Urangan

Oaks Hervey Bay Resort and Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1144 out of 1787 reviews
Rating 8 - Good. 476 out of 1787 reviews
Rating 6 - Okay. 109 out of 1787 reviews
Rating 4 - Poor. 39 out of 1787 reviews
Rating 2 - Terrible. 19 out of 1787 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

4/10 Poor

Carmelo

Stayed 3 nights in Jan 2026

2/10 Terrible

Penny

Disliked: Cleanliness, amenities, property conditions & facilities
I was a bit disappointed. I stayed for three days and no one came to clean. When I asked the front desk, they told me there was an extra charge, which surprised me. Their rooms are already expensive; why wasn't room cleaning included? Many other hotels are cheaper and have housekeeping every day. So next time, I'll choose a different hotel.
Stayed 2 nights in Jan 2026

10/10 Excellent

Ian

Stayed 1 night in Jan 2026

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Good walks along coastline, 2min walk to good quality restaurants which cater from breakfast to supper. OR use the kitchenette within the room if on a budget. Warm swimming pools.
Stayed 1 night in Jan 2026

10/10 Excellent

Mark

Stayed 1 night in Dec 2025

8/10 Good

Angela

Liked: Cleanliness, amenities, property conditions & facilities
The rooms need USB power points
Stayed 2 nights in Dec 2025

10/10 Excellent

Donna

Stayed 1 night in Dec 2025

8/10 Good

Edwina

Stayed 1 night in Nov 2025

10/10 Excellent

Joseph

Liked: Cleanliness, amenities
Beautiful pool. Odd process to get to room.
Stayed 2 nights in Nov 2025

8/10 Good

Mr Brett

Stayed 1 night in Nov 2025

10/10 Excellent

Alistair

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Spotless and to a very high standard. Only complaint was we only had 1 night here. Breakfast at Salt Cafe superb.
Stayed 1 night in Nov 2025

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Nov 2025

10/10 Excellent

clive

Liked: Cleanliness, property conditions & facilities
Roomy apartment and all staff were excellent - friendly and helpful.
Stayed 2 nights in Oct 2025

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Spacious room, well appointed, tiny dishwasher though if many guests staying.
Stayed 2 nights in Oct 2025

10/10 Excellent

Mr Brett

Business traveller
Liked: Cleanliness, room comfort
Clean, comfortable, great location to esplanade
Stayed 1 night in Oct 2025

10/10 Excellent

Jock

Business traveller
Liked: Cleanliness, room comfort
Great room efficient check in etc.
Stayed 1 night in Oct 2025

6/10 Okay

Amy

Travelled with family, Travelled with family and small children
Liked: Amenities, property conditions & facilities
Pool was great! Staff were nice, but never got back to us on late check out. Apartment was nice but the floors were not overly clean, stained towel. Wouldn't bother ordering room service, most of our order didn’t arrive, when it did turn up it was cold or missing things.
Stayed 2 nights in Oct 2025

10/10 Excellent

Robert

Liked: Cleanliness, room comfort
Stayed 5 nights in Sep 2025

10/10 Excellent

Jodie

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was spacious and comfortable.
Stayed 2 nights in Aug 2025

10/10 Excellent

Allison

Liked: Cleanliness, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Jos

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Had everything we needed, very clean and staff v helpful 😊
Stayed 2 nights in Aug 2025

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
Room was really nice. Very comfortable bed
Stayed 2 nights in Aug 2025

10/10 Excellent

Andrew R

Liked: Room comfort
Stayed 1 night in Jul 2025

8/10 Good

adam

Travelled with family and small children
Liked: Amenities
Pool is great for smaller children.
Stayed 3 nights in Jul 2025

8/10 Good

Teresa

Stayed 5 nights in Jun 2025