Compare Winery Hotels in Playa del Carmen

While the lobby isn’t the more inviting due to its decoration style, the building is immaculately clean and the service is much more than excellent! Food 8/10, rooms spacious and very comfortable. Has a private beach which most Rius in the area do not. Overall experience 9/10.

Overall a very nice resort

This resort is very modern and Americanized, didn’t feel authentic Mexican. Beautifully designed with really great food. The buffet was amazing always had something new to discover. Did not like the wait times to get into the buffet or the order coffee from there little on site coffee shop. It was impossible to just go somewhere and help yourself to morning coffee. You had to wait to be sat then wait for the waiter to come over to your table (at the buffet) the train brings you around which helps since the resort is so big: the beach side pool is very sleek. Staff friendly. The gym is beautiful and nice tennis courts. Nightly live musicians were talented. I loved the smell in the lobby.

The room and all areas of the resort were very clean and staff was always working to ensure that

Poor customer service. Food is terrible.

The buffet had the best coffee I have ever had.