Alexis Park Hotel

2.0 star property

Photo gallery for Alexis Park Hotel

Standard Double Room, 2 Double Beds
Exterior
Reception
Reception
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • 24/7 front desk

Explore the area

View map
825 Polk Street, San Francisco, CA, 94109
  • Place, Van Ness Avenue
    ‪1 min walk‬
  • Place, Great American Music Hall
    ‪2 min walk‬
  • Place, Bill Graham Civic Auditorium
    ‪8 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪18 min drive‬

Room options

Standard Room, 1 King Bed

7.2 out of 10
Good
(34 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Standard Double Room, 2 Double Beds

8.6 out of 10
Excellent
(31 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

San Francisco

With a stay at Alexis Park Hotel, you'll be centrally located in San Francisco, within a 5-minute drive of Moscone Convention Center and Union Square. .This hotel is 2.2 mi (3.5 km) from Oracle Park and 2.6 mi (4.2 km) from Golden Gate Park.

What's nearby

  • Van Ness Avenue - 1 min walk - 0.1 km
  • Great American Music Hall - 2 min walk - 0.2 km
  • San Francisco City Hall - 6 min walk - 0.6 km
  • Orpheum Theatre - 8 min walk - 0.7 km
  • Bill Graham Civic Auditorium - 8 min walk - 0.7 km

Getting around

  • San Francisco Station - 5 min drive
  • California St & Van Ness Ave Stop - 11 min walk
  • San Francisco Intl. Airport (SFO) - 29 min drive

Restaurants

  • ‪Piccolo Italia Pizza - ‬4 min walk
  • ‪Great American Music Hall - ‬3 min walk
  • ‪Sai Jai Thai - ‬4 min walk
  • ‪Lers Ros Thai - ‬3 min walk
  • ‪Hải Ký Mì Gia - ‬2 min walk

About this property

Alexis Park Hotel

Hotel with free parking, near Lombard Street
Alexis Park Hotel offers 28 accommodations, which are accessible via exterior corridors and feature safes and hair dryers. 32-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs.

This San Francisco hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply).

Stay in one of 28 guestrooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms have bathtubs and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and tour/ticket assistance.
Featured amenities include complimentary wired internet access, express check-out, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of towels on request
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

This property does not have elevators

Property is also known as

Alexis Park Hotel
Alexis Park Hotel San Francisco
Alexis Park San Francisco
Alexis Park Hotel Hotel
Alexis Park Hotel San Francisco
Alexis Park Hotel Hotel San Francisco

Alexis Park Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 259 out of 1000 reviews
Rating 8 - Good. 358 out of 1000 reviews
Rating 6 - Okay. 164 out of 1000 reviews
Rating 4 - Poor. 89 out of 1000 reviews
Rating 2 - Terrible. 130 out of 1000 reviews

7.8/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Darci

Travelled with family
Liked: Cleanliness, property conditions & facilities
The clerk that checked us in made us feel safe and comfortable in the location we were at.
Stayed 1 night in Oct 2025

10/10 Excellent

Phillip

Liked: Amenities
The showers are awesome with the jets.
Stayed 1 night in Oct 2025

6/10 Okay

Megan

Liked: Cleanliness, staff & service
Disliked: Amenities
Pros: Very clean room, good TV, furniture, closet, free parking (if you're lucky enough to get a first come first served spot). Cons: Very bad neighborhood, thin walls/could hear very loud neighbors at 3am and sirens all night long, No mini fridge, no ice. Would not stay again
Stayed 2 nights in Oct 2025

2/10 Terrible

Daljit

Disliked: Cleanliness, staff & service, property conditions & facilities
No accessibility to second floor, stains were non complient, room was smelly and bedsheets weren't clean.
Stayed 1 night in Oct 2025

2/10 Terrible

elnaz

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
very unsafe area so much that I was afraid to check in and left because of the sheer volume of druggies and a fight that broke out among them
Stayed 2 nights in Oct 2025

8/10 Good

Karen, Coeur d'Alene

Liked: Cleanliness
Disliked: Property conditions & facilities
While the property looked worn down, the rooms were clean and comfortable. Within the rooms, you could hear the noisy neighborhood residents, but I never felt insecure. The room smelled nice. The decor was a little outdated, but it was clean and everything worked. The bed was very comfortable and were nicely made with fresh white sheets. The vanity and bathroom was clean and well maintained to function as expected. There were ample linens. Storage for luggage was sufficient. Lighting was good. Hotel staff was friendly. Other than the surrounding area, the check-in process was probably the worst part: check-in staff is behind thick plexiglass while guest stands outside with their luggage and feeds their sensitive cards and documents through a window drawer. There is NO lobby. Overall, the room was comfortable and clean. I was satisfied with my stay.
Stayed 4 nights in Oct 2025

4/10 Poor

Robert

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking was good. The rest rooms needed updating. No refrigerator or ice available.
Stayed 1 night in Oct 2025

8/10 Good

David

Liked: Cleanliness, staff & service
Disliked: Amenities
Management was very helpful and available. Location for the city was very good. Neighborhood homeless was an issue. No coffee maker! No daily cleaning. Hair dryer and in room safe broken.
Stayed 6 nights in Oct 2025

10/10 Excellent

Sebastian

Stayed 1 night in Jul 2025

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

2/10 Terrible

Frank, Cleveland

Stayed 2 nights in Oct 2025

8/10 Good

Ann

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

2/10 Terrible

Nathaniel

Disliked: Property conditions & facilities
Rubbish
Stayed 3 nights in Oct 2025

8/10 Good

Carlos

Liked: Cleanliness, property conditions & facilities
The room was good, but it didn't have a mini fridge. The area is notoriously dirty, lots of homeless, but they didn't pose a threat. There are plenty of restaurants, cafes, and stores nearby.
Stayed 4 nights in Sep 2025

8/10 Good

MARCUS

Stayed 1 night in Sep 2025

6/10 Okay

Princess Jewel

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
Stayed 4 nights in Sep 2025

10/10 Excellent

Frank, Cleveland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean
Stayed 3 nights in Sep 2025

10/10 Excellent

jesus

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Every thing was near by stores mini marks
Stayed 2 nights in Sep 2025

4/10 Poor

Richard

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very run down part of town. Lots of homeless and substance use
Stayed 2 nights in Sep 2025

10/10 Excellent

Melitta

Liked: Cleanliness, staff & service, property conditions & facilities
I felt safe and was appreciative of parking being included. It was a short walk away from multiple fun food and entertainment options. Great place in the tenderloin
Stayed 1 night in Sep 2025

2/10 Terrible

Anthony

Disliked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

6/10 Okay

Michelle

Stayed 2 nights in Sep 2025

6/10 Okay

Thomas, McKinleyville

Travelled with partner
Disliked: Cleanliness, staff & service
Next to a bad neighborhood, sidewalks blocked by homeless encampments, strong odor of urine in stair well. I would not stay here again.
Stayed 2 nights in Sep 2025

6/10 Okay

Alden

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not having a refrigerator was a bummer. Shower had standing water. It's priced right and employees are helpful and nice.
Stayed 7 nights in Aug 2025

2/10 Terrible

Thanh Huong

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025