Alexis Park Hotel

2.0 star property

Photo gallery for Alexis Park Hotel

Standard Double Room, 2 Double Beds
Exterior
Reception
Exterior
Reception

Reviews

7.2 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • 24/7 front desk

Explore the area

View map
825 Polk Street, San Francisco, CA, 94109
  • Place, Great American Music Hall
    ‪1 min walk‬
  • Place, Van Ness Avenue
    ‪2 min walk‬
  • Place, Bill Graham Civic Auditorium
    ‪10 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪18 min drive‬

Room options

Standard Room, 1 King Bed

7.2 out of 10
Good
(34 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Standard Double Room, 2 Double Beds

8.4 out of 10
Very good
(30 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

San Francisco

With a stay at Alexis Park Hotel, you'll be centrally located in San Francisco, within a 5-minute drive of Moscone Convention Center and Oracle Park. .This hotel is 2.4 mi (3.9 km) from Pier 39 and 2.5 mi (4 km) from San Francisco Bay.

What's nearby

  • Great American Music Hall - 1 min walk - 0.0 km
  • Van Ness Avenue - 2 min walk - 0.2 km
  • The Regency Ballroom - 5 min walk - 0.4 km
  • San Francisco City Hall - 8 min walk - 0.7 km
  • Bill Graham Civic Auditorium - 10 min walk - 0.9 km

Getting around

  • San Francisco Station - 4 min drive
  • California St & Polk St Stop - 8 min walk
  • San Francisco Intl. Airport (SFO) - 20 min drive

Restaurants

  • ‪Piccolo Italia Pizza - ‬2 min walk
  • ‪Great American Music Hall - ‬1 min walk
  • ‪Hải Ký Mì Gia - ‬2 min walk
  • ‪Lers Ros Thai - ‬2 min walk
  • ‪Pho 2000 - ‬3 min walk

About this property

Alexis Park Hotel

Hotel with free parking, near Lombard Street
Alexis Park Hotel offers 28 accommodations, which are accessible via exterior corridors and feature safes and hair dryers. 32-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs.

This San Francisco hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply).

Stay in one of 28 guestrooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms have bathtubs and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and tour/ticket assistance.
Featured amenities include complimentary wired internet access, express check-out, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of towels on request
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

This property does not have elevators

Property is also known as

Alexis Park Hotel
Alexis Park Hotel San Francisco
Alexis Park San Francisco
Alexis Park Hotel Hotel
Alexis Park Hotel San Francisco
Alexis Park Hotel Hotel San Francisco

Alexis Park Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 262 out of 1000 reviews
Rating 8 - Good. 359 out of 1000 reviews
Rating 6 - Okay. 164 out of 1000 reviews
Rating 4 - Poor. 88 out of 1000 reviews
Rating 2 - Terrible. 127 out of 1000 reviews

7.8/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

7.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Alden

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not having a refrigerator was a bummer. Shower had standing water. It's priced right and employees are helpful and nice.
Stayed 7 nights in Aug 2025

2/10 Terrible

Thanh Huong

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

4/10 Poor

William

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel was decent and the manager was very kind and helpful. But the area around the hotel was sketchy.
Stayed 1 night in Aug 2025

4/10 Poor

Thomas

Disliked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people that were working were very nice and friendly. The surrounding area was kind of loud at night but I was able to sleep.
Stayed 2 nights in Aug 2025

8/10 Good

Romina

Liked: Cleanliness, staff & service, property conditions & facilities
It’s not located in the best area of San Francisco
Stayed 2 nights in Aug 2025

8/10 Good

Jennifer

Stayed 2 nights in Aug 2025

6/10 Okay

Theresa

Business traveller
Liked: Staff & service
Nice for the price. Included parking.
Stayed 1 night in Aug 2025

8/10 Good

Theresa

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Very nice for the location. Would be better if rooms had a fridge and microwave. Property also needs ice machine.
Stayed 1 night in Aug 2025

8/10 Good

Joey

Liked: Property conditions & facilities, room comfort
Room was really nice. Communication with person was difficult because couldn't understand what he was saying through plexiglass. Deposit was almost as much as the room, and 4 days later I'm still waiting to get it back.
Stayed 1 night in Aug 2025

10/10 Excellent

Erik

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Spot for a great price. the room was clean. parking was free was the best part
Stayed 2 nights in Aug 2025

8/10 Good

Judy

Got there early and was allowed to check in. Room was super clean.
Stayed 1 night in Aug 2025

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, property conditions & facilities
Clean quiet, comfortable. Loved everything about this place will definitely be back.
Stayed 1 night in Aug 2025

10/10 Excellent

Edurne

Stayed 1 night in Jul 2025

8/10 Good

Ximenna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was nice, although parking was rough and filled quickly, still always got a spot. I do wish there was a fridge or microwave in the room but there was not. Nice shower though and clean room! Would/ will stay again.
Stayed 2 nights in Jul 2025

6/10 Okay

Louis

Liked: Cleanliness
Stayed 2 nights in Jul 2025

10/10 Excellent

Medhat

Stayed 2 nights in Jul 2025

2/10 Terrible

Felicia

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The area is very unsafe. The guy running the place is weird too. We felt like he was watching us the whole time so it made us feel so uneasy. Our friend said he zoomed into the camera of our car when she checked in the second room. (We were still in the car). He called our second room with only girls in it to make sure we were awake for check out but we never requested this. Also left the light off in the room and we saw it was turned on when we came back which is weird????? We had 5 people total. 3 in one and 2 in the other. When it came to check out, he was giving me a hard time saying I only booked one room for 2 and that he is going to have to charge an extra person fee. I booked for 3 btw. He was so confident that I booked for 2. He went to bring back the paper I signed and it said 2 NIGHTS and 3 GUESTS. This guy needs to double check himself before trying to call out customers. He also made a copy of my ID & my credit card. Is that legal??? I also had to write my address and ID number on the paper he gave which was weird. We had a terrible experience here. The rooms are A LOT smaller than what the photo shows. It felt so dirty. The blow dryer is so outdated. I've never seen a blow dryer like that ever. The tube where the air is supposed to come out is yellow?? It looked so gross and crusty. The water was NOT draining the bathtub. There were so many things wrong about this place like I really cannot put it in a review. I really should've done better research.
Stayed 2 nights in Jul 2025

6/10 Okay

Scott

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
This hotel is located in the middle of Centro so it is noisy all day and night
Stayed 1 night in Apr 2025

8/10 Good

Jackie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a good place to stay, FREE PARKING is a plus. The area can be a little sketchy but overall OK one of the nights I stay there was a little noisy with some people staying across from me otherwise I felt pretty safe there with my son for my four nice stay
Stayed 4 nights in Jul 2025

8/10 Good

Charles

Being in the heart of the city and still feeling safe to park
Stayed 2 nights in Jul 2025

8/10 Good

Clarisa

Stayed 2 nights in Jul 2025

10/10 Excellent

Tessa

Stayed 2 nights in Jul 2025

10/10 Excellent

Garrett

Stayed 1 night in Jul 2025

8/10 Good

Tuan Trung, Santa Monica

Liked: Staff & service, property conditions & facilities
Clean, organized, friendly and reasonable price
Stayed 1 night in Jun 2025