Alexis Park Hotel

2.0 star property

Photo gallery for Alexis Park Hotel

Standard Double Room, 2 Double Beds
Reception
Exterior
Exterior
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Air conditioning
  • Parking included
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
825 Polk Street, San Francisco, CA, 94109
  • Moscone Convention Center
    ‪3 min drive‬
  • Lombard Street
    ‪4 min drive‬
  • Oracle Park
    ‪4 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪19 min drive‬

Room options

Standard Room, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Standard Double Room, 2 Double Beds

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

San Francisco

With a stay at Alexis Park Hotel, you'll be centrally located in San Francisco, within a 5-minute drive of Lombard Street and Moscone Convention Center. .This hotel is 0.4 mi (0.7 km) from Bill Graham Civic Auditorium and 2 mi (3.2 km) from Oracle Park.

What's nearby

  • Bill Graham Civic Auditorium - 11 min walk - 1.0 km
  • Union Square - 13 min walk - 1.1 km
  • Moscone Convention Center - 3 min drive - 2.2 km
  • Lombard Street - 4 min drive - 2.2 km
  • Oracle Park - 4 min drive - 2.9 km

Getting around

  • San Francisco Station - 4 min drive
  • California St & Polk St Stop - 8 min walk
  • San Francisco Intl. Airport (SFO) - 20 min drive

Restaurants

  • ‪Great American Music Hall - ‬1 min walk
  • ‪Sai Jai Thai Restaurant - ‬3 min walk
  • ‪Hai Ky Mi Gia - ‬2 min walk
  • ‪Brenda's French Soul Food - ‬2 min walk
  • ‪Pho 2000 - ‬3 min walk

About this property

Alexis Park Hotel

Hotel with free parking, a short walk to Bill Graham Civic Auditorium
Alexis Park Hotel offers 28 accommodations, which are accessible via exterior corridors and feature safes and hair dryers. 32-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs.

This San Francisco hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply).

Stay in one of 28 guestrooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms have bathtubs and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and tour/ticket assistance.
Featured amenities include complimentary wired internet access, express check-out, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of towels on request
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

This property does not have elevators

Property is also known as

Alexis Park Hotel
Alexis Park Hotel San Francisco
Alexis Park San Francisco
Alexis Park Hotel Hotel
Alexis Park Hotel San Francisco
Alexis Park Hotel Hotel San Francisco

Alexis Park Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 256 out of 1001 reviews
Rating 8 - Good. 367 out of 1001 reviews
Rating 6 - Okay. 165 out of 1001 reviews
Rating 4 - Poor. 90 out of 1001 reviews
Rating 2 - Terrible. 123 out of 1001 reviews

8.0/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

7.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

donald

Travelled with partner
The owner had a very bad attitude.Place was clean.Location was not good as it’s right in a very bad neighborhood.People doing crack on the stairs going to our room.Would not recommend this place.
Stayed 3 nights in Mar 2025

2/10 Terrible

Francis

Disliked: Cleanliness
They are not honest about the deposit, they charged me $150 while the quality of the hotel and the original price per night is 100, but they denied to refund my deposit, while I asked them about my deposit refund they told me that they have made a refund so it is on hold by the bank, then I called the bank on rightway,the bank said that their is no money deposited by them. Then they told me that they are waiting for the owner to check if there is no demage in the room. How this is possible while I left the room one day ago? and there was no demage.
Stayed 1 night in Mar 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Ann

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
We checked in Friday for 2 nights. At 3 O'Clock on Saturday, Housekeeping knocked and ooened the door. Asked if we were staying and when we answered, YES, She said "You have to pay!" A few minutes later the front desk called and questioned whether or not He had checked Us in for 1 night or 2! It was inconvenient to be interrupted. There is also NO in room microwave, fridge or coffee maker.
Stayed 2 nights in Mar 2025

8/10 Good

Perales

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy Limpio y estacionamiento incluido en el precio, aunque hay pocos puestos para parquear.
Stayed 4 nights in Feb 2025

8/10 Good

Zaire K.

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Was great!
Stayed 3 nights in Feb 2025

2/10 Terrible

Merari

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot express how unsafe we felt during our stay at Hotel Alexis Park. Just steps from the hotel, there is an abandoned building that has become a haven for graffiti and homeless individuals, many of whom appeared to be using drugs. We experienced two attempted break-ins on our vehicle, and we have video evidence to prove it. The environment was so alarming that we decided to leave the very next day for a safer location. To make matters worse, when we approached the manager about our concerns and requested a refund for the nights we didn’t stay due to safety reasons, he flatly refused. This place is not suitable for families, especially with underage daughters. I will be reporting this situation as it is completely unacceptable. Do yourself a favor and avoid Hotel Alexis Park
Stayed 3 nights in Feb 2025

2/10 Terrible

Engy

Stayed 3 nights in Feb 2025

10/10 Excellent

Roland

Liked: Cleanliness, staff & service, property conditions & facilities
Its not to far....and its Safe
Stayed 1 night in Feb 2025

4/10 Poor

Rebecca

Stayed 1 night in Feb 2025

10/10 Excellent

cole

Stayed 1 night in Feb 2025

8/10 Good

Daniel

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's quite convenient, 5 min walk from the city hall. Clean room.
Stayed 4 nights in Jan 2025

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

4/10 Poor

Vinerte

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

2/10 Terrible

Melanie

The neighborhood was scary and they stole my deposit.
Stayed 1 night in Dec 2024

6/10 Okay

Chao

Travelled with family
Liked: Staff & service
No microwave oven and coffee maker
Stayed 3 nights in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Wilfredo

Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 1 night in Nov 2024

6/10 Okay

toan

Stayed 2 nights in Jul 2024

10/10 Excellent

Wilfredo

Liked: Cleanliness, staff & service, property conditions & facilities
Great Inn.
Stayed 1 night in Nov 2024

10/10 Excellent

Jeff

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Alexis Park Hotel was a really good place for the price. The rooms were clean and the beds were comfortable. The hotel grounds were clean and well kept. The only issue was outside of the property it was dirty and had a lot of homeless people. The reason I have them 5 stars is because the hotel owner can't control the homelessness. That job is supposed to be done by the city and they are doing a terrible job. SF homelessness is getting out of control. Overall our hotel stay was great and very close to where we needed to be. Another great benefit was parking was free!
Stayed 3 nights in Oct 2024

8/10 Good

Phillip

Liked: Cleanliness, staff & service, room comfort

Very nice shower

The shower is amazing with jets and the rooms are very spacious.
Stayed 1 night in Nov 2024

10/10 Excellent

Filadelfo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very clean place

Vey céntrico evethig is around affordable prices
Stayed 2 nights in Oct 2024

8/10 Good

Thu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Jermel

Travelled with family, Travelled with group
Disliked: Staff & service
Stayed 4 nights in Oct 2024