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Bay Hotel

2.0 star property

Photo gallery for Bay Hotel

Standard Room, 1 Queen Bed, Private Bathroom
Free daily continental breakfast
Lobby lounge
Desk, blackout curtains, free WiFi, bed sheets
Interior

Reviews

5.0 out of 10

Popular amenities

  • Breakfast included
  • Free Wi-Fi

Explore the area

View map
128 Jones St, San Francisco, CA, 94102
  • Place, Warfield Theatre
    ‪3 min walk‬
  • Place, Orpheum Theatre
    ‪5 min walk‬
  • Place, Bill Graham Civic Auditorium
    ‪8 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Private Bathroom

Desk, blackout curtains, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Private Bathroom

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds, Private Bathroom

Standard Room, 2 Double Beds, Private Bathroom

Standard Room, 2 Double Beds, Private Bathroom

  • 74 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Shared Bathroom

Desk, blackout curtains, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Shared Bathroom

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Similar properties

Lobby
Travelodge by Wyndham San Francisco Airport North
South San Francisco
  • Pool
  • Free airport shuttle
  • Free Wi-Fi
  • Restaurant
3.0 out of 5, 3,570 reviews
The price is NZ$121
includes taxes & fees
31 May - 1 June
Travelodge by Wyndham San Francisco Airport North

About the area

San Francisco

With a stay at Bay Hotel, you'll be centrally located in San Francisco, within a 5-minute drive of Moscone Convention Center and Oracle Park. .This hotel is 0.6 mi (0.9 km) from Union Square and 2.7 mi (4.3 km) from Pier 39.

What's nearby

  • Warfield Theatre - 3 min walk - 0.3 km
  • Orpheum Theatre - 5 min walk - 0.5 km
  • Bill Graham Civic Auditorium - 8 min walk - 0.7 km
  • Van Ness Avenue - 8 min walk - 0.7 km
  • Union Square - 11 min walk - 1.0 km

Getting around

  • Market St & Taylor St Stop - 3 min walk
  • San Francisco Station - 4 min drive
  • San Francisco Intl. Airport (SFO) - 19 min drive

Restaurants

  • ‪The Rumpus Room - ‬3 min walk
  • ‪St. Anthony's Dining Room - ‬1 min walk
  • ‪Taqueria Cancun - ‬3 min walk
  • ‪Charmaine's - ‬2 min walk
  • ‪Montesacro Pinseria - ‬4 min walk

About this property

Bay Hotel

Bay Hotel offers 16 accommodations with blackout drapes/curtains. Refrigerators and microwaves are provided. Bathrooms include showers.

This San Francisco hotel provides complimentary wireless Internet access. Flat-screen televisions come with satellite channels. Housekeeping is provided on request.

Make yourself at home in one of the 16 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and toothbrushes and toothpaste. Conveniences include desks and microwaves, and housekeeping is provided on request.
A complimentary continental breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include express check-out and luggage storage.
A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Street parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • Luggage storage

Guest services

  • Housekeeping on request

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private or shared bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Desk
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
The front desk is open Monday - Sunday (6:00 AM - midnight)
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators

Property is also known as

Bay Hotel San Francisco
Bay San Francisco
Bay Hotel Hotel
Bay Hotel San Francisco
Bay Hotel Hotel San Francisco

Bay Hotel Reviews

Reviews

5.0
Rating 10 - Excellent. 95 out of 630 reviews
Rating 8 - Good. 85 out of 630 reviews
Rating 6 - Okay. 98 out of 630 reviews
Rating 4 - Poor. 101 out of 630 reviews
Rating 2 - Terrible. 251 out of 630 reviews

5.6/10

Cleanliness

6.2/10

Staff & service

4.6/10

Amenities

5.2/10

Property conditions & facilities

Reviews

6/10 Okay

Juan Manuel

Liked: Staff & service
Disliked: Cleanliness
You get what you pay for. Money was tight for me. If you a heavy sleeper and don’t wake up to the receptionist arguing with the homeless at 3am that are right outside the hotel and just for a place to sleep and completely ok people under the influence coming in you should come here. I grew up in that kind of environment so it’s whatever to me. Be warm the reception wakes up at 11am in the back, so if you need to check out early chances are he won’t be there.
Stayed 1 night in Jan 2026

2/10 Terrible

Suheshkumar Singh

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The Bay Hotel is surrounded by homeless people and drug users (even in the door). It is not possible to open the hotel door and go out. The smell - both from the weed smoking and urination - is very harsh that it is very difficult to walk on the foot path. Sometimes, it is very scary and not possible to go out after dark. Room and toilet are dirty. In the deep or midnight, the mentioned homeless people on the road are shouting that continuously disturb the entire sleeping. Smell of smoking inside the hotel is also very harsh even suffocating. It is clearly mentioned that breakfast is included but not provided. I strongly feel that they are doing knowingly. Even though, they mention to remove from the webpage, it still appears in the page. This is my first time to drop review or feedback in this way or platform. I strongly feel that I should drop the lines is that other fellows may avoid from such experience or they would book at least knowingly. I wish that I should experience such stuff again.
Stayed 8 nights in Jan 2026

2/10 Terrible

Suheshkumar Singh

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The Bay Hotel is surrounded by homeless people and drug users (even in the door). It is not possible to open the hotel door and go out. The smell - both from the weed smoking and urination - is very harsh that it is very difficult to walk on the foot path. Sometimes, it is very scary and not possible to go out after dark. Room and toilet are dirty. In the deep or midnight, the mentioned homeless people on the road are shouting that continuously disturb the entire sleeping. Smell of smoking inside the hotel is also very harsh even suffocating. It is clearly mentioned that breakfast is included but not provided. I strongly feel that they are doing knowingly. Even though, they mention to remove from the webpage, it still appears in the page. This is my first time to drop review or feedback in this way or platform. I strongly feel that I should drop the lines is that other fellows may avoid from such experience or they would book at least knowingly. I wish that I should experience such stuff again.
Stayed 1 night in Jan 2026

2/10 Terrible

Tricia

Disliked: Cleanliness, staff & service, property conditions & facilities
We checked in to our room and checked out again about 30 mins later. When we entered the room we found a vent hanging out of the ceiling above the bed, right where your head would be. The bedspreads had cigarette burn holes in them, sheets had stains on them, and there was food on the floor - it was disgusting. There was also a chemical smell burning our eyes, the kids were crying. When I requested another room, I was advised there were none available so I * no lift - have to carry cases up a flight of stairs
Stayed 1 night in Jan 2026

2/10 Terrible

Ben

Disliked: Cleanliness, staff & service, amenities
The room was not clean with holes through the bed sheets and cigarette burns in the walls. I was not given the room I booked as the pictures looked completely different to what I was given. Upon complaints I was only offered a partial refund with the option of checking out early. The street is COVERED with homeless making it feel unsafe at night to walk around the streets. The room smelled of weed and the sink did not properly drain. When booking it said it would provide breakfast but when I got there they said they don’t offer it. No amenities within the room and no windows to open to get rid of the weed smell. Not worth the price what so ever and not worth booking at all.
Stayed 5 nights in Jan 2026

2/10 Terrible

lynda

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrific!!
Stayed 1 night in Dec 2025

2/10 Terrible

Naeif

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Terrible and worst hotel ever
Stayed 1 night in Dec 2025

2/10 Terrible

Jessika

Stayed 4 nights in Dec 2025

2/10 Terrible

David

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible! It is filthy, TV didn't work, WiFi didn't work, no heat and I had to use a sheet for a towel
Stayed 1 night in Dec 2025

2/10 Terrible

Victor

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The staff never showed up when I needed to sleep it was very uncomfortable since all the noise from the street sneaked in and it was very unpleasant to see so many homeless people taking drugs in front of the door and no one did anything to move them to another place traveling with my daughter was a tremendous shock for her to see all this happening without any control
Stayed 1 night in Dec 2025

2/10 Terrible

Juan

Stayed 2 nights in Nov 2025

2/10 Terrible

Leo

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities
Horrible experience. Multiple loud guests playing loud music at 12AM!!! After hours of this nonsense the receptionist asked them to lower the volume but they did not. Then called hotels.com and they called the owner and he lied and said there was no noise. I then walked in the hallway to prove the ongoing noise to Hotels.com and prove the noise was ongoing. Further more, there was a leak from the ceiling from a shower above... And they only give you a one towel! They offered no refund, and then at checkout they said they didn’t remember my deposit and had me waiting to refund my deposit while the taxi was patiently waiting. This place is not a 2 star hotel, it’s a slum!
Stayed 1 night in Nov 2025

2/10 Terrible

Axel

Business traveller
Disliked: Cleanliness, staff & service, amenities
I hope I can write "Dump" 🔹fire alarms removed, people were smoking weed or worse 🔹mattress was purse springs and urine spots with holes in the cover 🔹drug addicts were housed there 🔹unsafe neighborhood 🔹Loud screaming and other noises went on through the whole night
Broken sink
Mattress urine stains and holes
Better angle of stains
Mattress cover didn't protect from direct impact by the springs
Stayed 7 nights in Oct 2025

6/10 Okay

Mark, Vallejo

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Staff was nice. Hotel is noisy.
Stayed 1 night in Nov 2025

6/10 Okay

Dominick

Stayed 1 night in Oct 2025

2/10 Terrible

Ali

Stayed 1 night in Oct 2025

2/10 Terrible

Curran, Eden Prairie

Disliked: Cleanliness, amenities
Worse hotel our original booking was 7 days we checked out after 1st night but the hotel refused to refund inspite of us complaining. NOT Recommended
Stayed 7 nights in Oct 2025

2/10 Terrible

Nathan

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Upon arrival and inspecting the room and the bed we immediately booked an alternative motel and left. The bed was dirty and had a cigarette burn hole in the bottom sheet. The room was in poor condition and the motel is in a terrible area with numerous drug addicts directly outside and around the location.
Stayed 2 nights in Oct 2025

2/10 Terrible

George

Stayed 1 night in Oct 2025

2/10 Terrible

Neeraja

Disliked: Cleanliness, staff & service, property conditions & facilities
It was the worst hotel I was in, Not worth staying. Unclean and untidy the worst experience ever
Stayed 2 nights in Oct 2025

2/10 Terrible

Warren

Stayed 1 night in Oct 2025

2/10 Terrible

Luis

Disliked: Cleanliness, staff & service, property conditions & facilities
Muchas personas de la calla en la entrada del hotel la locación súper mala mala atención no desayuno todo muy mal
Stayed 3 nights in Oct 2025

2/10 Terrible

William

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT STAY HERE. place is disgusting, very loud, not a great area.
Stayed 1 night in Oct 2025

6/10 Okay

Andrea

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2025

2/10 Terrible

Collen

Stayed 6 nights in Oct 2025