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Fairmont San Francisco

5.0 star property

Photo gallery for Fairmont San Francisco

Terrace/patio
Creator video - submitted by Fancy Nanc-ista
View from room
Interior
2 restaurants, breakfast, lunch, dinner served; Asian cuisine

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View map
950 Mason Street Atop Nob Hill, San Francisco, CA, 94108
  • Place, SF Masonic Auditorium
    ‪3 min walk‬
  • Place, Union Square
    ‪6 min walk‬
  • Place, Moscone Convention Center
    ‪14 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪25 min drive‬

Room options

Fairmont, Room, 1 Queen Bed

9.0 out of 10
Wonderful
(65 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Signature Room, 1 King Bed (Skyline)

9.4 out of 10
Exceptional
(34 reviews)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 1 Double Bed (Moderate)

  • 26 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

Fairmont, Room, 2 Queen Beds

9.0 out of 10
Wonderful
(53 reviews)
  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Fairmont, Room, 1 King Bed

9.2 out of 10
Wonderful
(81 reviews)
  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed (One Bedroom)

9.2 out of 10
Wonderful
(15 reviews)
  • City view
  • 70 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Fairmont, Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(11 reviews)
  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Signature Room, 2 Queen Beds (Skyline)

9.6 out of 10
Exceptional
(17 reviews)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Signature Room, 2 Queen Beds, Bay View

9.8 out of 10
Exceptional
(7 reviews)
  • Bay view
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Signature Room, 1 King Bed, Bay View

9.4 out of 10
Exceptional
(37 reviews)
  • Bay view
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Fairmont, Room, Multiple Beds

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Junior Suite, 1 Queen Bed with Sofa bed (Family)

  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Corner (One Bedroom)

  • City view
  • 81 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Signature Suite, 1 King Bed with Sofa bed, Bay View

10.0 out of 10
Exceptional
(5 reviews)
  • City view
  • 59 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Signature Suite, 1 King Bed with Sofa bed (Golden Gate)

10.0 out of 10
Exceptional
(8 reviews)
  • Bay view
  • 59 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Queen Bed with Sofa bed, Balcony (One Bedroom)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 70 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 King Bed, Balcony (Buckingham Legacy)

  • City view
  • 74 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed (Cambridge Legacy)

  • City view
  • 102 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed (Tony Bennett Legacy)

  • Bay view
  • 105 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Fairmont Legacy Suite, 1 King Bed

  • Bay view
  • 134 sq m
  • Sleeps 2
  • 1 King Bed

Penthouse, 3 Bedrooms, Terrace, City View

  • City view
  • 557 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds and 1 Queen Bed

Junior Suite, Multiple Beds (Family)

10.0 out of 10
Exceptional
(1 review)
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Napoleon Suite, 2 Bedrooms, City View

  • City view
  • 139 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Signature Room, 1 King Bed, Mobility Accessible, Bathtub (Skyline)

  • City view
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

Signature Room, 2 Queen Beds, Mobility Accessible, Bay View

  • Bay view
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

Signature Suite, 1 King Bed with Sofa bed, Mobility Accessible, Bay View

  • Bay view
  • 59 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Fairmont, Room, 1 Queen Bed, Roll-in Shower

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Fairmont, Room, 1 King Bed, Mobility Accessible, Bathtub

  • City view
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

Fairmont, Room, 1 King Bed, Hearing Accessible

  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Fairmont, Room, 2 Queen Beds, Mobility Accessible, Bathtub

  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Fairmont, Room, 2 Queen Beds, Hearing Accessible

  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Fairmont, Room, 2 Queen Beds, Roll-in Shower

  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Signature Room, 1 King Bed, Roll-in Shower, Bay View

  • Bay view
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Signature Room, 2 Queen Beds, Hearing Accessible, Bay View

  • Bay view
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Signature Room, 2 Queen Beds, Hearing Accessible

  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Signature Room, 2 Queen Beds, Roll-in Shower (Skyline)

  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Signature Room, 1 King Bed, Corner (Skyline View)

10.0 out of 10
Exceptional
(2 reviews)
  • Partial sea view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

San Francisco

A stay at Fairmont San Francisco places you in the heart of San Francisco, within a 5-minute drive of Moscone Convention Center and Lombard Street. .This luxury hotel is 1.5 mi (2.4 km) from Pier 39 and 1.7 mi (2.7 km) from Oracle Park.

What's nearby

  • SF Masonic Auditorium - 3 min walk - 0.3 km
  • Union Square - 6 min walk - 0.6 km
  • San Francisco Museum of Modern Art - 13 min walk - 1.1 km
  • Moscone Convention Center - 14 min walk - 1.2 km
  • Lombard Street - 17 min walk - 1.5 km

Getting around

  • California St & Powell St Stop - 1 min walk
  • San Francisco Station - 3 min drive
  • San Francisco Intl. Airport (SFO) - 31 min drive

Restaurants

  • ‪The Fairmont San Francisco Lobby - ‬1 min walk
  • ‪The Coffee Movement - ‬5 min walk
  • ‪Top of the Mark - ‬1 min walk
  • ‪The Lobby Lounge at The Ritz-Carlton - ‬4 min walk
  • ‪The Summer Place - ‬4 min walk

About this property

Fairmont San Francisco

Fairmont San Francisco offers 606 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. 42-inch Smart televisions come with premium digital channels and pay movies. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

This San Francisco hotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Microwaves, refrigerators, and in-room massages can be requested. Housekeeping is provided daily.

A health club and complimentary bicycles are featured at the hotel. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy.
Make yourself at home in one of the 606 guestrooms featuring iPod docking stations and Smart televisions. Your pillowtop bed comes with down comforters and Frette Italian sheets. Complimentary wired internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have designer toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club and a sauna. This hotel also features concierge services, gift shops/newsstands, and wedding services.
Grab a bite at Cirque Bar, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Cooked-to-order breakfasts are served on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to 1:00 PM for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in San Francisco? This hotel has 55000 square feet (5110 square meters) of space consisting of conference space and 22 meeting rooms. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and 1:00 PM.
Cirque Bar - Onsite café.
Tonga Room - This restaurant specializes in Asian cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open select days.
Laurel Court - This fine-dining restaurant specializes in local cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.
Late night fare is available from room service (during limited hours).

Awards and affiliations

The property is a member of Historic Hotels of America.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge); free wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (USD 108.28 per night)
  • Secured, covered valet parking on site (USD 108.28 per night; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 1:00 PM on weekends; USD 19 to 48 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Cirque Bar
  • Laurel Court
  • Tonga Room

Things to do

  • Art gallery
  • Bicycle tours
  • Designer stores
  • Free bicycle rentals
  • Full-service spa
  • Health club
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 22 meeting rooms
  • 24-hour business centre
  • 55,000 square feet of conference space

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Facials
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Front entrance ramp
  • Grab bar in bathtub (89 centimetre high)
  • Grab bar in shower (89 centimetre high)
  • Handrails in stairways (81 centimetre high)
  • In-room roll-in shower
  • Lever door handles
  • Lift (119 centimetre wide door)
  • Phone accessibility kit
  • Valet for wheelchair-equipped vehicles
  • Vibrating pillow alarm
  • Visual doorbell notification
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (127 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 2 buildings
  • 23 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1907
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch smart TV with premium digital channels
  • IPod dock
  • Pay films

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Late-night room service
  • Microwave on request
  • Minibar
  • Refrigerator on request
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 50.0 per day
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 47.08 per accommodation, per night
The resort fee includes:
  • Additional inclusions

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 19 to 48 per person
  • Fee for in-room wireless internet: USD 0.00 per night (rates may vary)
  • Covered self parking fee: USD 108.28 per night (in/out privileges)
  • Covered valet parking fee: USD 108.28 per night (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • An in-room refrigerator is available for an additional fee
  • In-room microwave fee: USD 25 per stay
  • Rollaway bed fee: USD 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fairmont San Francisco Hotel
Fairmont Hotel San Francisco
Fairmont San Francisco
San Francisco Fairmont
The Fairmont San Francisco Hotel San Francisco
The Fairmont San Francisco Hotel
The Fairmont San Francisco
Fairmont San Francisco Hotel
Fairmont San Francisco San Francisco
Fairmont San Francisco Hotel San Francisco

Fairmont San Francisco Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1107 out of 1503 reviews
Rating 8 - Good. 174 out of 1503 reviews
Rating 6 - Okay. 111 out of 1503 reviews
Rating 4 - Poor. 63 out of 1503 reviews
Rating 2 - Terrible. 48 out of 1503 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Mei

Stayed 2 nights in Dec 2025

10/10 Excellent

Gerald, WINNETKA

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel
Stayed 1 night in Dec 2025

10/10 Excellent

Shana

Stayed 1 night in Dec 2025

10/10 Excellent

Dalia

Stayed 2 nights in Dec 2025

8/10 Good

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room Wonderful staff
Stayed 2 nights in Dec 2025

6/10 Okay

Mikhail

Travelled with family
Liked: Cleanliness
Stayed here for two nights over Christmas. Nice hotel, but nothing special for a 5star hotel. Clean but not super clean. Water leaks in the basement , trash in the corridor stayed longer than it should have. Most importantly - what’s up about the gym? Showed up one day - it was closed… couldn’t do my workout. Showed up the next day to learn that I should become a member and pay 20 per person just to go to the gym. Not an experience that I would expect from an expensive 5star hotel. Gym should be free, no hassle, and open at all times.
Stayed 2 nights in Dec 2025

6/10 Okay

Kara

Liked: Cleanliness, staff & service, room comfort
okay service was incredible of course, like front desk staff and all that. hotel is of course gorgeous. room itself is big for a standard room, had a nice vanity and a big desk and good sized bathroom. those are the pros lol. cons - the whole hotel needs renovation. the desk chair was falling apart. linens on bed felt kinda meh. towels were nice though. i used the sauna and the light in it was fall off the wall and super rusty. we got room service and they messed up our order - no cheese and mike was pretty explicit about it and there was cheese. also the TV was broken, like it functioned but the bottom 1/4 flickered black the entire time. the coffee shop you get a $10 credit at but the coffee shop itself has a 2.7 on yelp. i think they jack up the price on everything so your $10 credit goes nowhere basically. a plain croissant was $10. i got an orange juice for $8 purely just so we didn’t waste the credit. i got there ~1 hour earlier than mike and the menu said light bites at the bar from 12-3 so i sat at the bar after confirming this with the host stand. then the bartender said “oh the menu is outdated and the front staff was not right” so i left bc i was hungry. no food service in the restaurant from 2-5 at all. restaurant itself is gorgeous though. tonga room which is clearly the highlight and i’ve been before was closed sun - tues which is kinda a bummer but whatever, we went to another bar down the block.
Stayed 1 night in Dec 2025

4/10 Poor

Victoria

Travelled with partner
My partner and I checked in the night before our wedding with high hopes of having a memorable stay at the Fairmont. After waiting in a long line to check-in, we received no acknowledgement of this occasion or were not asked if we were celebrating something special, despite our note at booking. There were a stack of dirty plates left outside the room when we checked in and were not picked up until 10pm that night. We also called shortly after arriving in our room to receive an ETA on when our bags would be brought up, and received a very ambiguous and unprofessional response. The shower was also backing up with water. Overall, we are very disappointed in our stay. We have had better stays at 2 and 3 star hotels.
Stayed 1 night in Dec 2025

10/10 Excellent

Cathya, Santa Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a beautiful place to visit around the holidays, for he was a bit busy but still enjoyed our stay and the galleries inside, the Tonga Room, customer service was excellent and very kind From the lady checking us in to the valet , everyone was very helpful and cordial They make you feel like a VIP
Tonga room
Tonga room
Our king bed bedroom in the main building
Beautiful decor
Stayed 1 night in Dec 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Dec 2025

2/10 Terrible

Therese Anne

Stayed 1 night in Dec 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities
YES!
Stayed 1 night in Dec 2025

10/10 Excellent

Pricilla

Liked: Staff & service, amenities
Disliked: Cleanliness
Everything was perfect and beautiful
Stayed 1 night in Dec 2025

8/10 Good

Sydnee

Stayed 1 night in Dec 2025

10/10 Excellent

Gina

Stayed 1 night in Dec 2025

6/10 Okay

Michael

Stayed 1 night in Dec 2025

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service
Architecture, Christmas decorations are magical. Staff was exceptional. Food at restaurant and cafe was delicious, savory, fresh. Vallet workers deserve a huge applause and recognition. It was so busy yet they werent only efficient, they were so kind, patient and happy vibes. That's the magic of Christmas 🎄
Stayed 1 night in Dec 2025

2/10 Terrible

Jason

Terrible experience will never come back
Stayed 1 night in Dec 2025

10/10 Excellent

Qaisara

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A world class hotel!
Stayed 1 night in Dec 2025

10/10 Excellent

AMRUTHA

Stayed 1 night in Dec 2025

6/10 Okay

Kelly

Travelled with family
Liked: Amenities
After spending over $500 a night—the lower end for this hotel, there is no coffee in the room. The cafe had a 45 min wait to grab a cup of brew. Service was extremely slow. The public should have selective viewing hours for holiday decor-I could hardly get to the front desk when checking in. And the curtains in our room did not close.
Stayed 1 night in Dec 2025

4/10 Poor

Julissa

Stayed 1 night in Nov 2025

10/10 Excellent

Qaisara

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
World class hotel!
Stayed 1 night in Dec 2025

10/10 Excellent

Eric

Stayed 1 night in Dec 2025

10/10 Excellent

Beco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2025