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InterContinental Mark Hopkins by IHG

Property class: 4

Photo gallery for InterContinental Mark Hopkins by IHG

Front of property
Room service – dining
Exterior
Exterior
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View map
999 California Street, San Francisco, CA, 94108
  • Place, SF Masonic Auditorium
    ‪2 min walk‬
  • Place, Grace Cathedral
    ‪3 min walk‬
  • Place, Union Square
    ‪5 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪23 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

7.6 out of 10
Good
(20 reviews)
  • City view
  • 49 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 Bedroom (Dining Area, Sunroom Access)

Suite, 1 Bedroom (Dining Area, Sunroom Access)

Suite, 1 Bedroom (Dining Area, Sunroom Access)

  • Bay view
  • 79 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 Bedroom (Dining Area)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom (Dining Area)

10.0 out of 10
Exceptional
(1 review)
  • Bay view
  • 73 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 Bedroom, City View

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, City View

  • Bay view
  • 139 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed, Non Smoking (Mark Hopkins)

View from room

Suite, 1 King Bed, Non Smoking (Mark Hopkins)

  • Bay view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 Bedroom (Sun Room Access)

Suite, 1 Bedroom (Sun Room Access)

Suite, 1 Bedroom (Sun Room Access)

  • Bay view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

  • City view
  • 51 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms

Suite, 2 Bedrooms

  • Bay view
  • 70 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds
  • Free wired internet

View all photos for Suite, 1 King Bed (Penthouse)

Suite, 1 King Bed (Penthouse)

Suite, 1 King Bed (Penthouse)

  • City view
  • 70 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Classic Room

In-room safe, desk, laptop workspace, blackout curtains

Classic Room

8.4 out of 10
Very good
(32 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds
  • Free wired internet

View all photos for Classic Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Classic Room, 1 King Bed

9.0 out of 10
Wonderful
(140 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 Queen Bed (Cosy)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 Queen Bed (Cosy)

9.4 out of 10
Exceptional
(17 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Classic Room, 1 King Bed (Golden Gate Bridge View)

Classic Room, 1 King Bed (Golden Gate Bridge View)

Classic Room, 1 King Bed (Golden Gate Bridge View)

8.8 out of 10
Excellent
(17 reviews)
  • Bay view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • City view
  • 121 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Classic Room, 1 King Bed, City View

In-room safe, desk, laptop workspace, blackout curtains

Classic Room, 1 King Bed, City View

7.2 out of 10
Good
(9 reviews)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Classic Room, 1 King Bed, Hill View (Nob Hill Neighborhood Views)

Classic Room, 1 King Bed, Hill View (Nob Hill Neighborhood Views)

Classic Room, 1 King Bed, Hill View (Nob Hill Neighborhood Views)

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Classic Room, 2 Double Beds, City View

In-room safe, desk, laptop workspace, blackout curtains

Classic Room, 2 Double Beds, City View

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Classic Room, 1 King Bed, Roll-in Shower (Mobility)

Classic Room, 1 King Bed, Roll-in Shower (Mobility)

Classic Room, 1 King Bed, Roll-in Shower (Mobility)

  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Classic Room, 2 Double Beds, Roll-in Shower (Mobility)

In-room safe, desk, laptop workspace, blackout curtains

Classic Room, 2 Double Beds, Roll-in Shower (Mobility)

  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Suite, 1 Bedroom, Roll-in Shower (Mobility)

Room amenity

Suite, 1 Bedroom, Roll-in Shower (Mobility)

  • City view
  • 74 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Classic Room (Upgraded)

In-room safe, desk, laptop workspace, blackout curtains

Classic Room (Upgraded)

9.0 out of 10
Wonderful
(8 reviews)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds
  • Free wired internet

View all photos for Classic Room, 2 Double Beds

In-room safe, desk, laptop workspace, blackout curtains

Classic Room, 2 Double Beds

9.0 out of 10
Wonderful
(48 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

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About the area

San Francisco

InterContinental Mark Hopkins by IHG is centrally located in San Francisco, a 3-minute walk from Grace Cathedral and a 2-minute drive from Lombard Street. .This luxury hotel is 1.3 mi (2.1 km) from Ferry Building and 1.5 mi (2.4 km) from Pier 39.

What's nearby

  • SF Masonic Auditorium - 2 min walk - 0.2 km
  • 450 Sutter Building - 3 min walk - 0.3 km
  • Grace Cathedral - 3 min walk - 0.3 km
  • Marines Memorial Theater - 3 min walk - 0.3 km
  • Union Square - 5 min walk - 0.4 km

Getting around

  • California St & Mason St Stop - 1 min walk
  • San Francisco Station - 3 min drive
  • San Francisco Intl. Airport (SFO) - 31 min drive

Restaurants

  • ‪The Fairmont San Francisco Lobby - ‬1 min walk
  • ‪Pacific Cocktail Haven - ‬5 min walk
  • ‪Top of the Mark - ‬1 min walk
  • ‪The Summer Place - ‬3 min walk
  • ‪Stookey's Club Moderne - ‬5 min walk

About this property

InterContinental Mark Hopkins by IHG

InterContinental Mark Hopkins by IHG offers 382 air-conditioned accommodations with safes and designer toiletries. 44-inch flat-screen televisions come with premium digital channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 382 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Complimentary wired internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Enjoy recreation amenities such as a fitness center or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Grab a bite to eat at Nob Hill Club, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. This hotel has 17 meeting rooms available for events.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Nob Hill Club - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Top of The Mark SkyLounge - Onsite cocktail bar. Open select days.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Historic Hotels of America.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Secured, covered valet parking on site (USD 87.78 per night; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 46 to 58 for adults and USD 25 to 32 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Nob Hill Club
  • Top of The Mark SkyLounge

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 17 meeting rooms
  • Business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Lift (97 centimetre wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 16 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 1926
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 44-inch flat-screen TV with premium digital channels
  • IPod dock
  • Pay films

Food and drink

  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 100.00
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The property will be renovating from April 2 2026 to June 30 2026 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 35.00 per stay

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 41.96 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 46 to 58 for adults, and USD 25 to 32 for children
  • Covered valet parking fee: USD 87.78 per night (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 100.00 (subject to availability)
  • Rollaway bed fee: USD 35.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

InterContinental Hopkins
InterContinental Mark
InterContinental Mark Hopkins
InterContinental Mark Hopkins Hotel
InterContinental Mark Hopkins Hotel San Francisco
InterContinental Mark Hopkins San Francisco
Mark Hopkins InterContinental
Intercontinental Mark Hopkins San Francisco Hotel San Francisco
San Francisco Intercontinental

InterContinental Mark Hopkins by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 947 out of 1379 reviews
Rating 8 - Good. 251 out of 1379 reviews
Rating 6 - Okay. 115 out of 1379 reviews
Rating 4 - Poor. 35 out of 1379 reviews
Rating 2 - Terrible. 31 out of 1379 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Christopher

Stayed 5 nights in Jan 2026

8/10 Good

Victor

Liked: Cleanliness, staff & service
Disliked: Amenities
Dated and in need of something fresh.
Stayed 2 nights in Jan 2026

8/10 Good

Amar

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Overall good stay.
Stayed 2 nights in Jan 2026

10/10 Excellent

Jong-Min, San Francisco

Liked: Cleanliness, property conditions & facilities
Everything was good.
Stayed 7 nights in Jan 2026

10/10 Excellent

Gary

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel in a great spot!
Stayed 3 nights in Dec 2025

8/10 Good

joaquin

Staff was courteous.
Stayed 4 nights in Jan 2026

10/10 Excellent

Igor, Walnut

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very impressed with everything. Problems were quickly addressed. Breakfasts were great. Rooms are clean and roomy. Nice views. Excellent location. The only negative was unexpected $41 resort fee.
Stayed 3 nights in Jan 2026

10/10 Excellent

heather

Liked: Cleanliness, property conditions & facilities
Room was very clean and so beautiful as always…. Love the location… perfect night!
Stayed 1 night in Jan 2026

10/10 Excellent

Jonathan

Travelled with partner
Liked: Staff & service, property conditions & facilities
The Mark Hopkins is a classic and overall wears its 100+ year-old heritage well. True, some of its original opulence has faded with time and trends, but it's still a great place to stay, especially considering the very reasonable rates. The staff are friendly and professional and the Top of the Mark is still the best view in town. My only complaint is about the air handling in the rooms, which sounds like a jet engine every time it starts up.
Stayed 4 nights in Jan 2026

10/10 Excellent

Robert

Liked: Cleanliness
.
Stayed 1 night in Dec 2025

10/10 Excellent

Maryam

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Easy check in and check out. Clean room. Loved getting drinks at Top of the Mark!
Stayed 1 night in Jan 2026

10/10 Excellent

Veronica

Stayed 1 night in Jan 2026

10/10 Excellent

Lorin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff is wonderful! Thank you, Sal!
Stayed 1 night in Jan 2026

6/10 Okay

Varun

Goodish hotel. Terrible internet, and not very clean also
Stayed 7 nights in Jan 2026

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay at the Nark Hopkins.. one of my better visits in San Francisco in recent years. Thank you very much for the great accommodations.
Just down the street from the hotel
My room view
Stayed 3 nights in Dec 2025

10/10 Excellent

Bing

Stayed 1 night in Jan 2026

8/10 Good

David

Stayed 1 night in Jan 2026

10/10 Excellent

Yian

Stayed 3 nights in Jan 2026

10/10 Excellent

Irie

Stayed 3 nights in Dec 2025

8/10 Good

Cindy, Hacienda Heights

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, staff went above and beyond with great recommendations on local restaurants, and always with a great disposition.
Stayed 2 nights in Nov 2025

10/10 Excellent

Alexandria

Stayed 2 nights in Dec 2025

8/10 Good

Austin

Stayed 2 nights in Dec 2025

10/10 Excellent

Lesley

Stayed 1 night in Jan 2026

8/10 Good

Cathy

Room was fine, clean. Hotel seems a bit rundown but was clean and nice staff. We went to breakfast buffet, which was okay but over $100 for 2 people so not a great value. Location was nice and safe but a nice, hilly walk to closest coffee shops.
Stayed 3 nights in Jan 2026

6/10 Okay

Cheryl

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
No complimentary tea, only coffee. No à la carte options for breakfast, except as in-room-dining. Wifi did not work very well. No treadmill in the gym. Staff were friendly, I easily got early check in. Was not busy when I was there.
Stayed 3 nights in Jan 2026