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InterContinental Mark Hopkins by IHG

4.0 star property

Photo gallery for InterContinental Mark Hopkins by IHG

Courtyard
Property preview
Exterior
Ballroom
Suite, 1 Bedroom, City View | Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Parking available

Explore the area

View map
999 California Street, San Francisco, CA, 94108
  • Place, Ferry Building
    ‪18 min walk‬
  • Place, Lombard Street
    ‪19 min walk‬
  • Place, Pier 39
    ‪3 min drive‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪19 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

8.0 out of 10
Very good
(17 reviews)
  • 49 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Dining Area, Sunroom Access)

Suite, 1 Bedroom, Accessible (Dining Area, Sunroom Access)

Suite, 1 Bedroom, Accessible (Dining Area, Sunroom Access)

  • 79 sq m
  • 1 bedroom
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Dining Area)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (Dining Area)

10.0 out of 10
Exceptional
(1 review)
  • 73 sq m
  • 1 bedroom
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View

  • 139 sq m
  • 1 bedroom
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Mark Hopkins)

Suite, 1 King Bed, Non Smoking (Mark Hopkins)

Suite, 1 King Bed, Non Smoking (Mark Hopkins)

  • 50 sq m
  • 1 bedroom
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Sun Room Access)

Suite, 1 Bedroom, Accessible (Sun Room Access)

Suite, 1 Bedroom, Accessible (Sun Room Access)

  • 34 sq m
  • 1 bedroom
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

  • 51 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms

Suite, 2 Bedrooms

  • 70 sq m
  • 2 bedrooms
  • Bay view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 1 King Bed (Penthouse)

Suite, 1 King Bed (Penthouse)

Suite, 1 King Bed (Penthouse)

  • 70 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room

1 bedroom, in-room safe, desk, laptop workspace

Classic Room

8.4 out of 10
Very good
(31 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Classic Room, 1 King Bed

1 bedroom, in-room safe, desk, laptop workspace

Classic Room, 1 King Bed

9.2 out of 10
Wonderful
(121 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Cosy)

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 Queen Bed (Cosy)

9.4 out of 10
Exceptional
(16 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 1 King Bed (Golden Gate Bridge View)

Classic Room, 1 King Bed (Golden Gate Bridge View)

Classic Room, 1 King Bed (Golden Gate Bridge View)

8.8 out of 10
Excellent
(17 reviews)
  • 34 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Accessible, Club lounge access

Club Suite, 1 Bedroom, Accessible, Club lounge access

Club Suite, 1 Bedroom, Accessible, Club lounge access

  • 121 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, City View

Classic Room, 1 King Bed, City View

Classic Room, 1 King Bed, City View

8.4 out of 10
Very good
(6 reviews)
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Hill View (Nob Hill Neighborhood Views)

Classic Room, 1 King Bed, Hill View (Nob Hill Neighborhood Views)

Classic Room, 1 King Bed, Hill View (Nob Hill Neighborhood Views)

8.0 out of 10
Very good
(1 review)
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds, City View

1 bedroom, in-room safe, desk, laptop workspace

Classic Room, 2 Double Beds, City View

9.6 out of 10
Exceptional
(4 reviews)
  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed, Roll-in Shower (Mobility)

Classic Room, 1 King Bed, Roll-in Shower (Mobility)

Classic Room, 1 King Bed, Roll-in Shower (Mobility)

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds, Roll-in Shower (Mobility)

1 bedroom, in-room safe, desk, laptop workspace

Classic Room, 2 Double Beds, Roll-in Shower (Mobility)

  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Roll-in Shower (Mobility)

Suite, 1 Bedroom, Roll-in Shower (Mobility)

Suite, 1 Bedroom, Roll-in Shower (Mobility)

  • 74 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room (Upgraded)

1 bedroom, in-room safe, desk, laptop workspace

Classic Room (Upgraded)

9.0 out of 10
Wonderful
(8 reviews)
  • 34 sq m
  • City view
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

View all photos for Classic Room, 2 Double Beds

1 bedroom, in-room safe, desk, laptop workspace

Classic Room, 2 Double Beds

9.2 out of 10
Wonderful
(42 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

San Francisco

InterContinental Mark Hopkins by IHG is centrally located in San Francisco, a 3-minute walk from Grace Cathedral and a 2-minute drive from Lombard Street. .This luxury hotel is 1.3 mi (2.1 km) from Ferry Building and 1.4 mi (2.3 km) from Pier 39.

What's nearby

  • Moscone Convention Center - 16 min walk - 1.4 km
  • Ferry Building - 18 min walk - 1.5 km
  • Lombard Street - 19 min walk - 1.6 km
  • Pier 39 - 3 min drive - 1.8 km
  • Alcatraz Island - 23 min drive - 5.0 km

Getting around

  • California St & Mason St Stop - 1 min walk
  • San Francisco Station - 3 min drive
  • San Francisco Intl. Airport (SFO) - 34 min drive

Restaurants

  • ‪Top of the Mark - ‬1 min walk
  • ‪The Fairmont San Francisco Lobby - ‬1 min walk
  • ‪Crown Room - ‬3 min walk
  • ‪Chelsea Place - ‬5 min walk
  • ‪Key Klub - ‬4 min walk

About this property

InterContinental Mark Hopkins by IHG

Luxury hotel with a fitness center and a 24-hour front desk
InterContinental Mark Hopkins by IHG offers 382 air-conditioned accommodations with iPod docking stations and safes. 44-inch flat-screen televisions come with premium digital channels and pay movies. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 382 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Complimentary wired internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Enjoy recreation amenities such as a fitness center or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Grab a bite to eat at Nob Hill Club, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. This hotel has 17 meeting rooms available for events.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Nob Hill Club - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Top of The Mark SkyLounge - Onsite cocktail bar. Open select days.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Historic Hotels of America.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Secured, covered valet parking on site (USD 87.78 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 10 to 50 for adults and USD 10 to 40 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Nob Hill Club
  • Top of The Mark SkyLounge

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 17 meeting rooms
  • Business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Lift (97 centimetre wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 16 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 1926
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 44-inch flat-screen TV with premium digital channels
  • IPod dock
  • Pay films

Food and drink

  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 100.00
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 35.00 per stay

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 37.63 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 50 for adults, and USD 10 to 40 for children
  • Covered valet parking fee: USD 87.78 per night (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 100.00 (subject to availability)
  • Rollaway bed fee: USD 35.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

InterContinental Hopkins
InterContinental Mark
InterContinental Mark Hopkins
InterContinental Mark Hopkins Hotel
InterContinental Mark Hopkins Hotel San Francisco
InterContinental Mark Hopkins San Francisco
Mark Hopkins InterContinental
Intercontinental Mark Hopkins San Francisco Hotel San Francisco
San Francisco Intercontinental

InterContinental Mark Hopkins by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 809 out of 1162 reviews
Rating 8 - Good. 206 out of 1162 reviews
Rating 6 - Okay. 94 out of 1162 reviews
Rating 4 - Poor. 32 out of 1162 reviews
Rating 2 - Terrible. 21 out of 1162 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Alejandro

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

muhammad, SCARSDALE

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to stay
Stayed 1 night in Jul 2025

8/10 Good

Jenypher

Liked: Cleanliness, staff & service, room comfort

True to it’s historical roots

You feel like you’re walking back into 1969. It’s rich in history and still very beautiful but desperately needs a refresh. Plan an extra 10 minutes to take the elevator. Staff were nice and very accommodating upon request but the room was bare bones. Not one water bottle, qtip or anything was left for our comfort. Fortunately there is a water refill station in the lobby but it was not working when we were there. With some minimal touches added you could really elevate the client experience.
Stayed 1 night in Jul 2025

10/10 Excellent

Virginia, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities
History! Such a wonderful historic hotel with a fantastic bar!
Stayed 2 nights in Jun 2025

10/10 Excellent

kezzia

Stayed 1 night in Jul 2025

10/10 Excellent

Joshua

Stayed 5 nights in Jul 2025

10/10 Excellent

Albert

Liked: Cleanliness, amenities, property conditions & facilities
Great location !
Stayed 1 night in Jul 2025

10/10 Excellent

Chitkaranjeet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the property is beautiful its just sad to see how the local politicians have destroyed the areas beauty with allowing homelessness drugs and crime...
Stayed 3 nights in Jul 2025

10/10 Excellent

Kati

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historic hotel within walking distance of the Masonic. Staff is friendly and helpful. Rooms are comfortable and beautiful and our room had a nice view of the city. The only thing I didn’t like was the smell of the shampoo and soap provided by the hotel.
Stayed 1 night in Jul 2025

8/10 Good

Enilyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Location is good. Easy.

The location is very accessible with everything, easy grab-to-go food, Powell street you see mostly want you like. Parking in the hotel ($77 a night ), the bad side during our stay is the elevator, very, very slow. We stayed 9 floor and ice machine is broken however staff could have put note, like what floor to ice, which is in the 3floor or 5th so that guests will go straight where the ice is available ( in my own opinion) 😃. Also, pillows are not comfortable, very squishy and not cosy at all. Otherwise I would rate it just 7-10:)
Stayed 3 nights in Jul 2025

10/10 Excellent

William Anthony

Liked: Cleanliness, staff & service, room comfort
Great reception ,Great corner room, Friendly helpful staff
Stayed 3 nights in Jul 2025

10/10 Excellent

Josie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the Intercontinental! It was a very high-end experience for a reasonable rate. The beds were comfortable, and the view was nice. And very close to the Trolley stop!
Stayed 2 nights in Jul 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

James A., San Diego

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay there in SF.
Stayed 1 night in Jul 2025

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Travelled with family
It was a hotel. That is all I can say really.
Stayed 1 night in Jul 2025

8/10 Good

Alyssandra Rachele

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful, so sweet and we loved our housekeeper! Extremely respectful and kind all around. The rooms are a bit outdated in some areas, that’s why I’m giving a 4 star. After spending a little more money we felt it should have been a bit nicer, but overall it was so clean I didn’t even care to look twice.
Stayed 4 nights in Jul 2025

10/10 Excellent

Karolina

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is very nice… the hotel is located in the highest point of SF a perfect 360 view of the city
Stayed 3 nights in Jul 2025

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Jefferson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfort at the top of Nob Hill

The Mark is the Grand Dame of SF Hotels, coming up on its hundredth anniversary. The room amenities were all ip to date, with a nice view even on lower floors. The staff were very friendly and engaging, and it was nice to not have to worry about parking. We ate at both the top and bottom and were very satisfied.
Stayed 1 night in Jul 2025

6/10 Okay

Sonitha

Travelled with partner
Liked: Cleanliness, staff & service
Service was great. Property is really OLD and OUTDATED. One of the bedside lamps didn't work in our room. Mattress is saggy/lumpy, obvious need of change. One of the elevators didn't work. The one's that did, felt like a safety hazard. I would've taken the stairs to the 7th floor but they all had emergency exit warnings.
Stayed 1 night in Jul 2025

8/10 Good

Shawn

Liked: Cleanliness, staff & service, amenities
Some very pleasant staff and some not so. Good location.
Stayed 4 nights in Jul 2025

10/10 Excellent

Aleksandr

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located, easy access to everything and not far from main tourist areas.
Stayed 4 nights in Jul 2025

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best customer service, amazing views, great location!
Stayed 1 night in Feb 2025