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Mithila San Francisco, SureStay Collection by Best Western

2.0 star property

Photo gallery for Mithila San Francisco, SureStay Collection by Best Western

Property amenity
Lobby
Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave
Exterior
Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Free WiFi

Explore the area

View map
972 Sutter St, San Francisco, CA, 94109
  • Place, Union Square
    ‪8 min walk‬
  • Place, Lombard Street
    ‪2 min drive‬
  • Place, Moscone Convention Center
    ‪3 min drive‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • 13 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(1 review)
  • 9 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

8.6 out of 10
Excellent
(9 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

San Francisco

With a stay at Mithila San Francisco, SureStay Collection by Best Western, you'll be centrally located in San Francisco, within a 5-minute drive of Moscone Convention Center and Oracle Park. .This hotel is 0.5 mi (0.8 km) from Union Square and 2.1 mi (3.4 km) from Presidio of San Francisco.

What's nearby

  • Union Square - 8 min walk - 0.7 km
  • Lombard Street - 2 min drive - 1.8 km
  • Moscone Convention Center - 3 min drive - 1.8 km
  • Pier 39 - 4 min drive - 2.5 km
  • Oracle Park - 5 min drive - 2.9 km

Getting around

  • San Francisco Station - 4 min drive
  • California St & Hyde St Stop - 5 min walk
  • San Francisco Intl. Airport (SFO) - 29 min drive

Restaurants

  • ‪Thad's Cozy Cafe - ‬1 min walk
  • ‪Liholiho Yacht Club - ‬2 min walk
  • ‪The Royale - ‬3 min walk
  • ‪Propagation - ‬2 min walk
  • ‪Ace's Bar - ‬1 min walk

About this property

Mithila San Francisco, SureStay Collection by Best Western

Hotel in San Francisco, 10-minute walk to Union Square
Mithila San Francisco, SureStay Collection by Best Western offers 30 accommodations with hair dryers and irons/ironing boards. Accommodations are furnished with desks and desk chairs. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided weekly.
Make yourself at home in one of the 30 guestrooms featuring microwaves. Complimentary wireless internet access is available to keep you connected. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and irons/ironing boards, and housekeeping is provided weekly.
Make use of convenient amenities, which include complimentary wireless internet access and tour/ticket assistance.
Featured amenities include multilingual staff, luggage storage, and a safe deposit box at the front desk.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 46 per day; includes in/out privileges)

Family friendly

  • In-room microwave
  • Mini-fridge

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (weekly)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways
  • Lift

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV

Food and drink

  • Microwave
  • Mini-fridge

More

  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 150 per stay

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 46 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Mithila
Mithila
Mithila Hotel
Mithila Hotel San Francisco
Mithila San Francisco
Mithila Hotel
Mithila San Francisco, SureStay Collection by Best Western Hotel

Reviews

Mithila San Francisco, SureStay Collection by Best Western Reviews

8.4

Very good

8.4/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 95 out of 185 reviews
Rating 8 - Good. 48 out of 185 reviews
Rating 6 - Okay. 21 out of 185 reviews
Rating 4 - Poor. 9 out of 185 reviews
Rating 2 - Terrible. 12 out of 185 reviews

Reviews

6/10 Okay

Nynette

Stayed 1 night in Jul 2025

10/10 Excellent

Veronica

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff! Very accommodating and super helpful. Thank you for having us!
Stayed 2 nights in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Odd place but very cool. Ancient elevator was rad! Def coming back!
Stayed 1 night in Jul 2025

10/10 Excellent

Vishaal

Liked: Cleanliness, staff & service, property conditions & facilities
The last Room I had was fabulous. The room was on the 4th floor, so there was nobody walking overhead. It had a breakfast nook kind of window arrangement which made the room look larger. It was meticulously clean, both the bathroom and the bedroom. Loved it.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ruby, Turlock

Stayed 1 night in Jul 2025

2/10 Terrible

Christopher

Liked: Staff & service
Disliked: Amenities
I would have rate this higher; HOWEVER, I felt dirty after sleeping here as I found a condom on the floor. I came in to check in shower (took about 30 min) so I did not fully inspect the room. I left and came back very late night and showered and went to bed. In the morning as I was cleaning up before checking out I found the condom right under the bed. I felt so nasty knowing they did not properly cleaned the room. Never will stay here again.
Stayed 1 night in Jul 2025

6/10 Okay

Fernanda

Travelled with group
Disliked: Cleanliness, amenities
The room was nice, we was 4, but only chairs and stuff for one…., the big issue is the parking, impossible the park nearby, the van cost me 70$ 3 blocks away
Stayed 1 night in Jul 2025

10/10 Excellent

james

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for the price point.
Stayed 2 nights in Jul 2025

10/10 Excellent

Behnam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

6/10 Okay

Megan

Travelled with group
Liked: Cleanliness, property conditions & facilities
Stay was fine, room was clean but small. I stayed because I was attending a show. I left a signed tour poster in the room I stayed in and noticed when I was home (only 2 hours away) I called back and the man at the front desk was rude and did not care when he told me they threw it away. You’re a hotel, you should have a lost and found and keep items for a certain amount of time, especially if the guest calls the same day they checked out to tell you they left something. I’m VERY ANGRY.
Stayed 1 night in Jul 2025

10/10 Excellent

Vishaal

Liked: Cleanliness, amenities, property conditions & facilities
I think the management did a great job of promoting the hotels best features and hiding its blemishes. I got a very clean room, with all of the amenities I wanted, for a very reasonable price. I also checked the mattress and it is zippered shut in its own enclosure. What Is not available is wider hallways, a wider staircase, newer windows, and a not-scary-to-use elevator. There is a lot of construction going on outside. However, these things are all outside the ability of management to change.
Stayed 2 nights in Jul 2025

10/10 Excellent

Zuhaib

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfortable and clean

Given the age of the building, and being in downtown we weren't expecting much. But the rooms were very clean and well-maintained. We had a comfortable stay. Would highly recommend
Stayed 1 night in Jul 2025

10/10 Excellent

Lucky

Stayed 4 nights in Jul 2025

10/10 Excellent

Bryan

Stayed 4 nights in Jul 2025

2/10 Terrible

Erick, Pleasant Hill

Stayed 3 nights in May 2025

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Eric

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I told the front desk guy that the place was grossly misrepresented on Expedia. His response: The manager is aware. I didn’t see any signs of health concerns, but that is as good as it gets here
Stayed 2 nights in Jul 2025

8/10 Good

Lee

Liked: Cleanliness, amenities
Stayed 3 nights in Jun 2025

8/10 Good

adan

Stayed 1 night in Jun 2025

8/10 Good

Lucas

Liked: Cleanliness, staff & service, property conditions & facilities
A good choice for the price.
Stayed 5 nights in May 2025

8/10 Good

Christopher

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Jerry

Travelled with group
Disliked: Cleanliness, property conditions & facilities

Good enough for a place in a pinch

Very thin walls, slight odor throughout the building, and what seemed to be bare minimum cleaning performed between occupants as there was several instances where I found myself pulling long strands of hair off my socks left on the floor and within the sheets
Stayed 1 night in Jun 2025

10/10 Excellent

Robert

Stayed 3 nights in May 2025

10/10 Excellent

Mr b

Liked: Cleanliness, staff & service, property conditions & facilities
Expedia needs to provide correct adress n phone number.
Stayed 1 night in May 2025

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very nice place to stay. I got to meet the manager. Very nice gentleman. For sure I’m gonna come back to this place soon. The only thing is that there is no place to park and a got a ticket 😫
Stayed 1 night in May 2025