Music City Hotel - The San Francisco Music Experience

1.5 star property

Photo gallery for Music City Hotel - The San Francisco Music Experience

Interior entrance
Single Bed in Female 2 Bed Capsule Room
Interior detail
Point of interest
View from property

Reviews

7.2 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Breakfast available
  • Business services
  • Housekeeping

Explore the area

View map
1353 Bush Street, San Francisco, CA, 94109
  • Place, The Regency Ballroom
    ‪2 min walk‬
  • Place, Van Ness Avenue
    ‪2 min walk‬
  • Place, Great American Music Hall
    ‪6 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪26 min drive‬

Room options

Bed in 6 Beds Female Dormitory Ensuite

  • Sleeps 1

Superior Queen Room with Shared Bathroom

  • Sleeps 2

Traditional Room, 1 Queen Bed, Shared Bathroom

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

Janis Joplin Room, King Bed, Private bathroom

  • Sleeps 2
  • 1 King Bed

Bed in 4 Beds Female Dormitory

  • Sleeps 1

Bed in 6 Beds Male Dormitory Private Bathroom

  • Sleeps 1

Bed in 4 Beds Male Dormitory

  • Sleeps 1

Green Day Room with Shared Bathroom

  • Sleeps 2
  • 1 Queen Bed

Grateful Dead Room with Shared Bathroom

  • Sleeps 2
  • 1 Queen Bed

Metallica Room with Shared Bathroom

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Queen Bed

Single Bed in Female 2 Bed Capsule Room

  • Garden view
  • Sleeps 1
  • 1 Large Single Bunk Bed

Comfort Shared Dormitory (Single Bed in 2 Bed Male Capsule Room)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 1
  • 1 Large Single Bunk Bed

Single Bed in 4 Bed Male Capsule Room

7.6 out of 10
Good
(8 reviews)
  • Sleeps 1
  • 1 Large Single Bunk Bed

Single Bed in 4 Bed Female Capsule Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 1
  • 1 Large Single Bunk Bed

Single Bed in 6 Bed Male Capsule Room

7.0 out of 10
Good
(2 reviews)
  • Sleeps 1
  • 1 Large Single Bunk Bed

Single Bed in 6 Bed Female Capsule Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 1
  • 1 Large Single Bunk Bed

Grateful Dead Room with Shared Bathroom

  • Sleeps 2

Metallica Room with Shared Bathroom

  • Sleeps 2

Comfort Shared Dormitory (Single Bed In 2 Bed Male Capsule Room)

  • Sleeps 1

1 Person In 6-Capsule With En-Suite-Male Only

  • Sleeps 1

Deluxe King Room with Private BathRoom

  • Sleeps 2

Similar properties

About the area

San Francisco

Music City Hotel - The San Francisco Music Experience is centrally located in San Francisco, a 4-minute walk from The Regency Ballroom and 6 minutes by foot from Great American Music Hall. .This hotel is 0.8 mi (1.3 km) from Dragon's Gate and 1 mi (1.6 km) from Warfield Theatre.

What's nearby

  • The Regency Ballroom - 2 min walk - 0.2 km
  • Van Ness Avenue - 2 min walk - 0.2 km
  • Great American Music Hall - 6 min walk - 0.6 km
  • SF Masonic Auditorium - 8 min walk - 0.7 km
  • Warfield Theatre - 13 min walk - 1.1 km

Getting around

  • California St & Polk St Stop - 3 min walk
  • San Francisco Station - 4 min drive
  • San Francisco Intl. Airport (SFO) - 31 min drive

Restaurants

  • ‪Lush Lounge - ‬2 min walk
  • ‪Juniper - ‬2 min walk
  • ‪Sofiya - ‬2 min walk
  • ‪Meski - ‬3 min walk
  • ‪McTeague's Saloon - ‬1 min walk

About this property

Music City Hotel - The San Francisco Music Experience

Art Deco hotel in San Francisco
Music City Hotel - The San Francisco Music Experience offers 36 accommodations with complimentary bottled water and complimentary toiletries. Each accommodation is individually furnished and decorated. This San Francisco hotel provides complimentary wireless Internet access.

Business-friendly amenities include desks and desk chairs. Additionally, rooms include portable fans and blackout drapes/curtains. Irons/ironing boards, hair dryers, and change of towels can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 36 individually decorated guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and complimentary bottled water, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, a communal living room, and tour/ticket assistance.
Local cuisine breakfasts are available daily from 7:00 AM to noon for a fee.
Featured amenities include a computer station, express check-in, and express check-out.
Local cuisine breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to noon for a fee: USD 8.50 per person

Family friendly

  • Mini-fridge

Conveniences

  • Lockers
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No lift

More

  • 1 building
  • 3 floors
  • Art Deco architecture
  • Built in 1907
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Free bottled water
  • Mini-fridge

More

  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open Wednesday - Monday (9:00 AM - 11:00 PM) and Tuesday - Tuesday (10:00 AM - 6:00 PM)
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, lockbox

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.00 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately USD 8.50 per person
  • Rollaway bed fee: USD 15.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property does not have elevators

Property is also known as

Music City Hotel San Francisco
Encore Express Hostel
Encore Express Hostel San Francisco
Encore Express San Francisco
Music City San Francisco
Music City Hotel
Music City Hotel Home of the San Francisco Music Hall of Fame

Music City Hotel - The San Francisco Music Experience Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 152 out of 485 reviews
Rating 8 - Good. 121 out of 485 reviews
Rating 6 - Okay. 114 out of 485 reviews
Rating 4 - Poor. 55 out of 485 reviews
Rating 2 - Terrible. 43 out of 485 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

7.8/10

Amenities

6.8/10

Property conditions & facilities

Reviews

10/10 Excellent

John

Stayed 3 nights in Oct 2025

4/10 Poor

Nur

Business traveller
Disliked: Amenities, property conditions & facilities
Staff is friendly and helpful. Not many redeeming qualities otherwise. You’re sharing a bathroom with the entire floor, not just your capsule. That was not clear from the descriptions. I was so surprised I went back to see my reservation to see if I had missed it. I thought I’d be sharing a bathroom with just my roommates and that we’d have the bathroom inside our room — that is not the case. Not sure when the carpet was last cleaned but the whole place smells and is incredibly grimy. The cleaning crew work really hard so the beds and bathrooms are clean around check-in time but there’s always a strong chemical cleaner smell on top of the carpet grime and marijuana. I think this is fine for people who are used to hostel stays and are interested into the indie music scene. I’m probably too old and used to my creature comforts to ever stay here again. Also note there’s no elevator and Polk street it not very luxury city center. You’re getting what you pay for = a clean bed to sleep in, access to a shower and bathroom, some storage. If you wanna use the in-room lockers, bring your own lock and key. They don’t give or rent them out. If you have more than one checked bag size luggage, this is probably not a good fit.
Stayed 4 nights in Oct 2025

10/10 Excellent

Hanlin

Liked: Cleanliness
good
Stayed 5 nights in Oct 2025

6/10 Okay

Elizabeth

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The overall condition of the place is run down and dirty. My bedding was not in good shape: pilled and the duvet cover had a busted zipper. Holes in the curtains. Dingy smelling overall. Also, very loud until late- little insulation between the music rehearsal spaces and the bedrooms. Seems to be sparsely used as a hotel or hostel, however, as I was alone in my dorm room three or four nights.
Stayed 4 nights in Oct 2025

6/10 Okay

BLAKE

Travelled with family
Disliked: Amenities
WE HAD THE ROOM WITH A PRIVATE BATH. IT WAS VERY SMALL. NO WASH CLOTHES IN THE BATHROOM. CALLED THE NUMBER FOR HELP AND LEFT MESSAGE AND NO ONE EVER CALLED BACK. ALSO, THERE IS NO ELEVATOR, SO WE HAD TO HALL 2 BIG SUITCASES UP THE STAIRS
Stayed 1 night in Oct 2025

10/10 Excellent

Gracy

Stayed 2 nights in Oct 2025

10/10 Excellent

Gracy

Liked: Cleanliness, staff & service, property conditions & facilities
i absolutely loved staying here. it was my first time in san francisco as a young solo female traveller and this place was the best hostel i stayed in by far. the staff are amazing and super down to earth and helpful, the events hosted are super fun , there’s so many places to hangout around the hotel, and the area is beautiful
Stayed 4 nights in Oct 2025

8/10 Good

Gursher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good and clean
Stayed 1 night in Oct 2025

6/10 Okay

Jill, New York

Liked: Cleanliness, staff & service, property conditions & facilities
The pod and room were fine, but this hostel is also a band rehearsal space so if you wanted to nap and relax before your redeye flight, you’re out of luck if a band is rehearsing on the floor beneath you.
Stayed 1 night in Oct 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well there wasn’t much of a view but I did enjoy my peace!!
Stayed 6 nights in Sep 2025

10/10 Excellent

Teddy

Liked: Cleanliness, property conditions & facilities
The shades on the beds.
Stayed 2 nights in Sep 2025

8/10 Good

Aliferia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed in the capsule bed option and I'd do it again for the value! Was a little vary at first, but it's just other regular people trying to get by in a cheap way. Room was as expected for the price - can't knock it for giving me what I paid for! Note that all bathrooms are communal but they're all private and locked by deadbolt(/keycard for
Stayed 1 night in Sep 2025

6/10 Okay

Manuel

Stayed 2 nights in Sep 2025

8/10 Good

Willard Thomas

Travelled with partner
Liked: Cleanliness, staff & service
I was pleasantly surprised with the absolute incredible weekend my wife and I experienced. We saw many excellent performances including MC Hammer.
Stayed 3 nights in Sep 2025

6/10 Okay

yvonne, Long Beach

Liked: Staff & service
The hostel has long term people living there. My room mate had a lot of things that
Stayed 7 nights in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's probably one of my favorite hotels I've ever stayed at.. definitely in the top 3.
Stayed 3 nights in Sep 2025

6/10 Okay

Alexandra

Stayed 1 night in Aug 2025

2/10 Terrible

Annabel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm being harassed so badly I don't know what to do.
Stayed 2 nights in Aug 2025

10/10 Excellent

Manish

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Gina

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

8/10 Good

Felicia

Liked: Cleanliness, staff & service
Stayed 14 nights in Jul 2025

10/10 Excellent

Dena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Daniel Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cool place! Had a good experience here
Stayed 3 nights in Aug 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was super friendly, helpful, and accommodating. Place was nicely decorated and had no complaints the entire time.
Stayed 2 nights in Jul 2025

4/10 Poor

Pelenato, San Francisco

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
First they booked me in an all female room, the lady manager with no basic human manners yell at me to get out of the room or she's call the police. She have a guest to talk to me, all this happened at 1:30 am. I have to waited in the small coffee room until 8:00am for the morning manager to rebooked me in a different all male room so I did. I NEVER SLEEP THERE UNTIL THE CHECKOUT DAY, turn in the keys and I was out of there, never returned, never recommended, never stayed here again.
Stayed 7 nights in Apr 2025