Compare Cheap Hotels in San Juan

Spacious and clean room

I will be contradicting myself in this review. 7 days stay with the top room and Ocean view. The staff was amazing. The lobbies, cafe, mezzanine and bar were not only aesthetically stunning but immaculate. The atmosphere was lively. The gift shop was well stocked and convenient. Issue was with the room. It was dilapidated. I wish I could include pictures. The tile floors were greasy and slippery. There was mold and peeling paint in the ceiling. The air conditioning unit was loud and leaking.The led mirror flickered and was missing pieces on all corners. The granite countertop was chipped. The shower was strangely in the middle of the bathroom and it leaked out onto the surrounding floor. There was missing/moldy caulk thru out. I will clarify that the issues seemed more maintenance and upkeep not cleanliness. The layout was odd overall as the mini fridge and coffee pot were inside the bathroom. I found this gross. The pool area again moldy areas, chipping paint, sagging lounge chairs. There’s some false advertising regarding included amenities so beware of that. The site implies the snorkeling trails are included as an amenity. Not true. Despite this we would stay there again! Just not for the $$ we paid. The ocean view is breathtaking. Direct access to Playita Del Condado with lounges and can use the hotel Hilton Garden Inn across the street pools and hot tub. Overall the location and access to 2 hotels amenities with beach access is great and worth it for the right price.

Staff was amazing , food was good

Resort always sparked and smelled clean. My room had some damage to the fridge and cupboards that covered the safe and etc. Beautiful view of the ocean and pools are heated which was lovely

I enjoyed my stay at this property, it was very conveniently located to city sites and easy to move around. My only suggestion is if you are a pool person which i am the property doesn't have a pool which is surprising but you can get a beach pass for another property for the day which is what we did

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