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Aparthotel

Wilby Central Serviced Apartments

3.5 star property

Photo gallery for Wilby Central Serviced Apartments

Building design
Point of interest
Studio Premier Apartment
Interior
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Gym
  • Outdoor space
  • 24/7 front desk
  • Kitchen
  • Dryer

Explore the area

View map
15 Queen St, Singapore, 188537
  • Bugis Street Shopping District
    ‪1 min walk‬
  • Bugis Junction Shopping Center
    ‪3 min walk‬
  • Gardens by the Bay
    ‪2 min drive‬
  • Singapore (SIN-Changi)
    ‪19 min drive‬

Room options

View all photos for Studio Deluxe Apartment

Studio Deluxe Apartment

Studio Deluxe Apartment

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Deluxe Apartment with City Views

Studio Deluxe Apartment with City Views

Studio Deluxe Apartment with City Views

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Premier Apartment

Studio Premier Apartment

Studio Premier Apartment

  • 39 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Studio (Apartment)

Superior Studio (Apartment)

Superior Studio (Apartment)

  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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  • Free WiFi
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About the area

Singapore

With a stay at Wilby Central Serviced Apartments, you'll be centrally located in Singapore, steps from Bugis Street Shopping District and within a 5-minute walk of Singapore Management University. .This aparthotel is 0.2 mi (0.4 km) from Bugis Junction Shopping Center and 0.6 mi (0.9 km) from National Museum of Singapore.
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What's nearby

  • Bugis Street Shopping District - 1 min walk - 0.0 km
  • Bugis Junction Shopping Center - 3 min walk - 0.3 km
  • Raffles City - 7 min walk - 0.6 km
  • National Museum of Singapore - 7 min walk - 0.6 km
  • Gardens by the Bay - 2 min drive - 2.3 km

Getting around

  • Bras Basah Station - 4 min walk
  • JB Sentral - 25 min drive
  • Singapore Changi Airport (SIN) - 23 min drive

Restaurants

  • ‪American Taproom (Waterloo) - ‬1 min walk
  • ‪Sun's Cafe Restaurant & Bar - ‬3 min walk
  • ‪First Stop Food Junction - ‬1 min walk
  • ‪Jack's Place - ‬5 min walk
  • ‪Nineteen Kitchen - ‬2 min walk

About this property

Wilby Central Serviced Apartments

Aparthotel with a sauna, steps from Bugis Street Shopping District
Wilby Central Serviced Apartments offers 138 air-conditioned accommodations with washers/dryers and safes. Accommodations offer separate sitting areas. A pillow menu is available. 32-inch LCD televisions come with premium cable channels. Accommodations at this 3.5-star aparthotel have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries.

This Singapore aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided weekly.

Recreational amenities at the aparthotel include a sauna and a fitness center.
Make yourself at home in one of the 138 air-conditioned rooms featuring kitchenettes with full-sized refrigerators/freezers and stovetops. Wired and wireless internet access is complimentary, while 32-inch LCD televisions with cable programming provide entertainment. Conveniences include safes and desks, as well as phones with free local calls.
Be sure to enjoy recreational amenities including a sauna and a fitness center. Additional features at this aparthotel include complimentary wireless internet access, concierge services, and a picnic area.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.

Property amenities

Pool/Spa

  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (SGD 28 per day)

Kitchenette

  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave

Bedrooms

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • 32-inch LCD TV with premium cable channels

Outdoor areas

  • Garden
  • Picnic area
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Business centre
  • Laptop workspace

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Free bottled water
  • Free local calls
  • Housekeeping (weekly)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Safe at front desk

Location highlights

  • In a business district
  • In the city centre
  • Near a hospital
  • Near a metro station
  • Near a train station
  • Near an outlet shopping centre

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 138 units
  • Banquet hall
  • Garden
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests who book a reservation for the purpose of Isolation, Stay Home Notice (SHN), Air Travel Pass (ATP), Reciprocal Green Lane (RGL), and Periodic Commuting Arrangement (PCA) are required to contact the property at least 24 hours prior to arrival to make arrangements.
Customers may be requested by the property to provide documentation of recent travel history (such as passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: SGD 500 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: SGD 28 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Wilby Central Serviced Apartments Singapore
Wilby Central Serviced Apartments Aparthotel
Wilby Central Serviced Apartments Aparthotel Singapore

Wilby Central Serviced Apartments Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 10 out of 17 reviews
Rating 8 - Good. 3 out of 17 reviews
Rating 6 - Okay. 2 out of 17 reviews
Rating 4 - Poor. 1 out of 17 reviews
Rating 2 - Terrible. 0 out of 17 reviews

9.8/10

Cleanliness

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

ROBERT

Liked: Cleanliness, room comfort
Great. Rm. Everything. Clean
Stayed 11 nights in Apr 2025

10/10 Excellent

Loradel

Travelled with family
Liked: Cleanliness, room comfort
Stayed 7 nights in Apr 2025

6/10 Okay

Douglas WR

Liked: Cleanliness, room comfort

Well kept property but poor communication

This serviced apartment is primarily filled with business travellers. We booked through hotels.com, so our expectations were different than others. This trip was both business and pleasure during. The property was well kept and the apartment had all the amenities needed. The room condition was overall good, but the wallpaper was peeling off and some of the cupboards and drawers had a smell of ant/cockroach spray. The biggest concern is the management and communication at this property. The property did contact me immediately after I booked, but did not mention that a large cash deposit is required. When we checked in, the concierge staff who was responsible for our check-in asked for the cash. They claimed that they cannot do this with credit card. Right after I left my feedback with hotels.com of my check-in experience, they stopped asking for the cash. In addition, I communicated with them after I booked to see if there was any way to access the apartment a few hours early. We booked the apartment for three weeks, so this seemed like a reasonable request. The response was to book an additional night through hotels.com. The concierge staff was not very helpful. There often 3 of them, and if we ever needed anything they always needed to contact someone else. The room check for our checkout also had issues. We booked a time with them based on their availability, but after waiting at the specified time we had to go down to remind them about it.
Stayed 21 nights in Feb 2025

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great location, lovely apartment and staff were very helpful and friendly
Stayed 6 nights in Feb 2025

10/10 Excellent

Dan

Liked: Cleanliness, room comfort
It was great not a huge room but big enough had a nice kitchen with 2 burner stovetop full size fridge an microwave my room had a balcony. Bed was comfortable cleaning was available breakfast was ok 24 hour access to the coffee room.
Stayed 9 nights in Dec 2024

8/10 Good

Joshua

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Super convenient, with loads nearby, and the staff were helpful and friendly.
Stayed 14 nights in Aug 2024

8/10 Good

Coral

Liked: Cleanliness, property conditions & facilities
Almost everything is pleasant, great serviced apartment experience. Weekdays complimentary breakfast with variety.
Stayed 15 nights in May 2023

10/10 Excellent

Victoria

6/10 Okay

Donny

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Overall location is good. But the amenities are lacking. - Bathroom was very small and cheap. Almost no counter space to put anything, and the faucet was awkwardly located at the edge, making washing hands very inconvenient. - The bath tub was old, and hot water wasn’t hot enough to make a hot bath. The drain stopper constantly fell off. - Few outlets, hard to charge everything at once. Facilities - The jacuzzi was badly maintained. Jet didn’t work, many dead leaves and bugs floated in it. Water was only lukewarm. - It was clear that nobody uses the sauna. The rooms were bone dry and didn’t turn on. Overall, it was just OK. The overall lackluster amenities, especially the tiny old bathroom, don’t make me want to book them again.

10/10 Excellent

Mitchell

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Definitely my go to for Singapore stops. Super helpful staff. Great amenities. Location is perfect for dining and shopping
Stayed 8 nights in May 2022

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort

Nice hotel, but…

The hotel itself was nice and I would have recommended it, but according to the website the deposit should have been returned within 14 days. When I asked, it was 60 days. It's been a month now and I still haven't received my money back (500SGD), so I can't recommend this hotel, very slow operation.
Stayed 6 nights in Mar 2025

10/10 Excellent

Momoe

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, good breakfast and family friendly
Stayed 6 nights in Aug 2024

10/10 Excellent

Tomoko

Travelled with group
Liked: Cleanliness, property conditions & facilities
今までシンガポールで色々なサービスアパートメントを利用していますが、こちらの清潔度と交通機関のアクセスは最高です。次回も利用したいと思っています。
Stayed 9 nights in Aug 2024

10/10 Excellent

Daisuke

Liked: Cleanliness, property conditions & facilities
Stayed 8 nights in May 2024

10/10 Excellent

Erika, Julianadorp

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Het appartement had alles wat je nodig had. De liggen was heel centraal.
Stayed 9 nights in May 2024

8/10 Good

HIROAKI

Liked: Cleanliness, room comfort
Stayed 20 nights in Jun 2023