Compare Hotels with Pool in Surfers Paradise

Friendly hotel, lovely staff, great location. Tram outside & bus stop very close. Beach a short walk. Nice room but in desperate need of repair. Rusty bolt on the balcony door, could hardly open it. Shower screen was terribly mouldy. Beautiful pool but not enough sunbeds, yet space for more. Sunbeds uncomfortable. The fight for a sunbed ruined experience. Pool needs accessible toilets, as you had to dry off to walk through the lobby which was cold. The other toilets were down concrete steps to gym which was cold, desolate & unnerving. Palm trees need maintenance as branches falling. Good food service around pool. Unfortunately, kids & adults would slap pool noodles against the water, leading to loud, firework type noise that resonated throughout whole area. Loud & painful on ears. People were playing ball games, across the pool, which is horrible for those trying to swim/relax. Maybe the best thing would be to not provide the noodles at all. They need signs stating no ball games/slapping pool noodles onto the pool surface. There were small children, as young as about 6, jumping around in the spa, unsupervised. The hotel was very cold inside which was particularly unpleasant in the restaurant at night. We only ate there once because of this but the restaurant food was lovely. We paid for 3 people to stay & they only included breakfast for 2! Love to go back as hotel a lovely feel, & staff wonderful, but would want relaxing pool time, & no mould in bathroom.

10/10 every single time. The staff, how clean, the restaurant/cafe you don’t need to leave the building. Kids loved the pool and tram access. Just loved it. Thanks

The room is always cleaned, which is excellent. The staff are helpful and courteous I did not try the breakfast Beach view was not as i was expecting from where I was booked, I thought it will be fronting the beach itself, but anyway it was my first time if Surfers Paradise, so I did not know much. But overall it is ok.

Always amazing.

Nice room great location

Excellent hotel for families. We had a fantastic time. The staff were friendly and helpful. Easy to walk or catch the tram to surfers paradise. The rooms were great, a little worn, but comfortable and the aircon works great. You spend hardly any time in your room anyway. I would recommend spending as much time at the hotel as you can as the kids will get a lot out of the facilities, the activities and the opportunity to make friends.