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The Ultimo

4.0 star property

Photo gallery for The Ultimo

Ultimo Studio
Exterior
Interior
Ultimo Courtyard Room Pet Friendly
Ultimo King Room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Pet-friendly
  • Parking available
  • Laundry
  • Air conditioning

Explore the area

View map
37 Ultimo Rd, Haymarket, NSW, 2000
  • Paddy's Market
    ‪1 min walk‬
  • Capitol Theatre
    ‪3 min walk‬
  • International Convention Centre Sydney
    ‪9 min walk‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪9 min drive‬

Room options

View all photos for Ultimo Queen Room

Premium bedding, soundproofing, iron/ironing board, free WiFi

Ultimo Queen Room

8.4 out of 10
Very good
(32 reviews)
  • 10 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Ultimo Single Room

Premium bedding, soundproofing, iron/ironing board, free WiFi

Ultimo Single Room

7.4 out of 10
Good
(3 reviews)
  • 8 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Ultimo Family Room

Ultimo Family Room

Ultimo Family Room

9.4 out of 10
Exceptional
(24 reviews)
  • 24 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Ultimo King Room

Ultimo King Room

Ultimo King Room

8.8 out of 10
Excellent
(6 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Ultimo Trio Room

Premium bedding, soundproofing, iron/ironing board, free WiFi

Ultimo Trio Room

7.4 out of 10
Good
(3 reviews)
  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Ultimo Studio

Ultimo Studio

Ultimo Studio

9.0 out of 10
Wonderful
(2 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Sydney Central Hotel managed by The Ascott Limited

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, 1,005 reviews
The price is NZ$221
includes taxes & fees
12 Oct - 13 Oct
Sydney Central Hotel managed by The Ascott Limited

About the area

Sydney

With a stay at The Ultimo, you'll be centrally located in Sydney, steps from Market City and Golden Water Mouth. .This hotel is 0.2 mi (0.3 km) from Christ Church St Lawrence and 0.2 mi (0.4 km) from Paddy's Market.

What's nearby

  • Paddy's Market - 1 min walk - 0.0 km
  • Capitol Theatre - 3 min walk - 0.3 km
  • Hyde Park - 9 min walk - 0.8 km
  • International Convention Centre Sydney - 9 min walk - 0.8 km
  • Circular Quay - 4 min drive - 3.1 km

Getting around

  • Capitol Square Light Rail Station - 3 min walk
  • Sydney Central Station - 6 min walk
  • Sydney Airport (SYD) - 22 min drive

Restaurants

  • ‪Market City Tavern - ‬2 min walk
  • ‪Khao Kang Maruay Thai restaurant - ‬1 min walk
  • ‪Homm Dessert - ‬1 min walk
  • ‪Menya Noodle Bar Chinatown - ‬2 min walk
  • ‪Do Dee Paidang - ‬1 min walk

About this property

The Ultimo

Hotel with a 24-hour front desk, steps from Market City
The Ultimo offers 95 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. This Sydney hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Make yourself at home in one of the 95 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as coffee/tea makers and irons/ironing boards.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a vending machine.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (AUD 38 per day); discounts available
  • Parking on site (AUD 38 per night)

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The property charges 1.50 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from July 1 2024 to October 1 2025 (completion date subject to change). The following areas are affected:
  • Elevator
  • Exterior
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 60.0 per night

Payment types

Important information

Optional extras

  • Self parking fee: AUD 38 per night
  • Nearby parking fee: AUD 38 per day (755 ft away)
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.50 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ultimo Hotel Sydney
Ultimo Hotel Haymarket
Ultimo Haymarket
The Ultimo Hotel
The Ultimo Haymarket
The Ultimo Hotel Haymarket

The Ultimo Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 532 out of 1002 reviews
Rating 8 - Good. 351 out of 1002 reviews
Rating 6 - Okay. 82 out of 1002 reviews
Rating 4 - Poor. 22 out of 1002 reviews
Rating 2 - Terrible. 15 out of 1002 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Khi Mun Loong

Stayed 7 nights in May 2025

8/10 Good

Sussan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a little difficult with a small tired 5 year old going up and down the stair due to no lift and the room was so tiny that we had to eat on the bed causing more laundry. But I have been going there since 1992 due to its location but they used to be much roomier and easy to get around now they are very small and tight.
Stayed 2 nights in Jun 2025

6/10 Okay

Christy

Liked: Cleanliness
Disliked: Staff & service
Service upon departure was non- existent. No provision in the accesble bathroom to clean up water due to wet room layout, the accessable shower (closest to the windows didnt supply hot water for some reason) Stayed here many times over the past 10 years, and this is the first time that we have been disappointed.
Stayed 1 night in Jun 2025

8/10 Good

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025

6/10 Okay

Sally

Liked: Cleanliness, staff & service
Staff were excellent. Room faced onto very noisy street at night ( car racing) & unfortunately hotel undergoing renovations ( jack hammers, builders noise). We were advised of this AFTER our booking was made
Stayed 2 nights in May 2025

6/10 Okay

Luyao

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room is good. Only thing that is annoying is that I was woke up by the noise of electric drill at 7:50 am.
Stayed 1 night in May 2025

10/10 Excellent

Sophie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Excellent, convenient parking. Clean room and great location.
Stayed 1 night in May 2025

10/10 Excellent

Taylor

Stayed 7 nights in May 2025

10/10 Excellent

Iane

Liked: Cleanliness, staff & service, property conditions & facilities
Safe,quiet,walkable, shopping, dining options, convenient
Stayed 2 nights in May 2025

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in May 2025

6/10 Okay

Grant

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
Fledging hotel with spacious rooms but with some building problems. Comfortable bathroom in a convenient location.
Stayed 2 nights in May 2025

8/10 Good

Susan

Liked: Cleanliness, amenities, property conditions & facilities
I stayed in a very small room with a single bed. It was tiny, but adequate. Very convenient location. The lift wasn’t in operation, but the staff were very happy to help with luggage.
Stayed 1 night in May 2025

8/10 Good

des

Liked: Cleanliness, staff & service
Overall, a pleasant place to stay: helpful and obliging staff, both reception and cleaning. Had to ask for bowls and spoons so we could have our muesli for breakfast; didn’t want to buy breakfast as well as lunch and dinner for 9 days! Maintenance issues (television and bath tap) attended to promptly. Renovation noise didn’t bother us; we were out and about most of the time. Thank you Des and Sue
Stayed 9 nights in May 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities
I got into The Ultimo at the last minute because I'd messed up my booking at another property. The check-in staff were very friendly and efficient. The only downside is that the lifts aren't available for a few months while major renovations are being done but staff carry bags up/down stairs to rooms. My room was very clean with a comfy bed (std queen). I particularly appreciated the separation of the shower from the rest of the bathroom, and the very comfortable chair with a small coffee table. There are many restaurants around the Ultimo, and there's a large Woolies Metro Express on the next corner. It's only a 5 minute walk from Sydney Central station. I'll definitely use the Ultimo as my Sydney hotel when the lifts are working again.
Stayed 1 night in May 2025

10/10 Excellent

LAWRENCE, Arcadia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs were nice and helpful. Elevator was out of service but the staffs offered to carry my luggage up and down the stairs which were very helpful. The building was built in 1911 which I experienced the table lamps on both right and left went off and back on few times . I checked the light bulbs and electrical outlets seem fine. Hopefully it wasn’t a haunted building as my friends tried to scare or tease me. Lol Otherwise the great convenient location had me extended my stay for 2 more nights.
Stayed 1 night in May 2025

10/10 Excellent

Kate

Liked: Cleanliness, staff & service
Disliked: Amenities
Friendly staff, fantastic value for money, newly refurbished rooms - still in the process from the sounds of it. Would definitely recommend.
Stayed 2 nights in May 2025

8/10 Good

Aria Georgia

Liked: Staff & service
Stayed 3 nights in May 2025

10/10 Excellent

Karl-Vic

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little spot in the centre of Haymarket. Extremely convenient to get places, and a very reasonable price too! Staff were brilliant. My only mild gripe was the noise from inside the building, I think it needs a wee bit more soundproofing.
Stayed 5 nights in May 2025

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The interior design was lovely, while the room was small the colours used and the way the room had been done up made it feel luxurious for the price. Bed was comfortable, bathrooms were clean, entire hotel had a lovely feel about it.
Stayed 1 night in May 2025

8/10 Good

TONY

Liked: Cleanliness, staff & service, property conditions & facilities
close to eatery places
Stayed 3 nights in May 2025

10/10 Excellent

Tracey

Stayed 1 night in May 2025

8/10 Good

Andrew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property in the heart of Sydney
Stayed 1 night in Apr 2025

8/10 Good

Dan

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Good/location good if you want access to city & light rail..Staff excellent..rooms clean.. Bad/parkings a shocker/even finding the parking station is hard and if you happen to drive in the wrong one you don't get a discount..signage bad..
Stayed 3 nights in Apr 2025

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Chinatown hotel, directly opposite Paddy’s Market. Rooms have been nicely renovated and well sound proofed. Value for money. In-house laundry is convenient and reasonably priced at $6 to wash and dry a load. Staff are friendly and helpful. Many dining and shopping options nearby and two supermarkets near the hotel. Easy transport options to get around Sydney and only 5 minutes walk to Central Station. Facilities rating is lower as the elevator was out of service for some time, due to it being replaced. Only suggestion would be that a microwave in the room, or a shared common microwave would be useful.
Stayed 7 nights in Apr 2025