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Prince Smart Inn Ebisu

3.5 star property

Photo gallery for Prince Smart Inn Ebisu

Hallway
Exterior
Lobby
Cafe
1 bedroom, in-room safe, desk, free WiFi

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
3-11-25 Ebisuminami, Tokyo, Tokyo
  • Shibuya Crossing
    ‪2 min drive‬
  • Roppongi Hills
    ‪3 min drive‬
  • Tokyo Tower
    ‪5 min drive‬
  • Tokyo (HND-Haneda)
    ‪15 min drive‬

Room options

View all photos for Deluxe Twin (Up to 2 Adults), with Complimentary Light Breakfast - Non-Smoking

1 bedroom, in-room safe, desk, free WiFi

Deluxe Twin (Up to 2 Adults), with Complimentary Light Breakfast - Non-Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Twin (Up to 2 Adults), with Complimentary Light Breakfast - Non-Smoking

1 bedroom, in-room safe, desk, free WiFi

Standard Twin (Up to 2 Adults), with Complimentary Light Breakfast - Non-Smoking

  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Double (Up to 2 Adults), with Complimentary Light Breakfast - Non-Smoking

1 bedroom, in-room safe, desk, free WiFi

Standard Double (Up to 2 Adults), with Complimentary Light Breakfast - Non-Smoking

  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Single Room with Complimentary Light Breakfast - Non-Smoking

1 bedroom, in-room safe, desk, free WiFi

Standard Single Room with Complimentary Light Breakfast - Non-Smoking

  • Sleeps 1
  • 1 Twin Bed

View all photos for Room Selected at Check-In with Complimentary Light Breakfast - Non-Smoking

Room Selected at Check-In with Complimentary Light Breakfast - Non-Smoking | Exterior detail

Room Selected at Check-In with Complimentary Light Breakfast - Non-Smoking

  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed OR 2 Twin Beds

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About the area

Tokyo

With a stay at Prince Smart Inn Ebisu in Tokyo (Shibuya), you'll be within a 5-minute drive of Shibuya Crossing and Roppongi Hills. .This hotel is 3 mi (4.9 km) from Tokyo Tower and 3.9 mi (6.3 km) from Tokyo Imperial Palace.

What's nearby

  • Shibuya Crossing - 2 min drive - 2.1 km
  • Roppongi Hills - 3 min drive - 3.1 km
  • Tokyo Midtown - 4 min drive - 3.4 km
  • Tokyo Tower - 5 min drive - 5.0 km
  • Meiji Jingu Shrine - 6 min drive - 4.8 km

Getting around

  • Ebisu Station - 5 min walk
  • Naka-Meguro Station - 12 min walk
  • Haneda Airport (HND) - 33 min drive

Restaurants

  • ‪ダカフェ恵比寿店 - ‬1 min walk
  • ‪NOS - EBISU - ‬1 min walk
  • ‪JANAI COFFEE - ‬1 min walk
  • ‪bar b-10 - ‬1 min walk
  • ‪Grill & Wine Dumviva - ‬1 min walk

About this property

Prince Smart Inn Ebisu

Hotel with free breakfast, near Shibuya Crossing
Prince Smart Inn Ebisu offers 82 accommodations with safes and slippers. 43-inch flat-screen televisions come with digital channels. Bathrooms include showers with rainfall showerheads, bidets, toilets with an electronic bidet, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Stay in one of 82 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and bidets. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
Satisfy your appetite at the hotel's coffee shop/cafe. A complimentary continental breakfast is served daily from 6:30 AM to 11:00 AM.
Featured amenities include express check-in, a 24-hour front desk, and luggage storage.
A complimentary continental breakfast is served each morning between 6:30 AM and 11:00 AM.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Free continental breakfast available daily 6:30 AM to 11:00 AM
  • A coffee shop/cafe

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 7 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Luggage storage is available before check-in only on a first-come, first served basis. Guests using luggage storage must register at self check-in kiosk.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Prince Smart Inn Ebisu Hotel
Prince Smart Inn Ebisu Tokyo
Prince Smart Inn Ebisu Hotel Tokyo

Prince Smart Inn Ebisu Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 178 out of 330 reviews
Rating 8 - Good. 96 out of 330 reviews
Rating 6 - Okay. 32 out of 330 reviews
Rating 4 - Poor. 15 out of 330 reviews
Rating 2 - Terrible. 9 out of 330 reviews

9.4/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Aron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love to stay here. Awesome location in Ebisu. Modern facilities. Comfortable beds.
Stayed 1 night in Feb 2025

2/10 Terrible

Ryan, Burnaby

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We've travelled all over Japan and stayed at a variety of spots including hostels, inns, hotels, ryokans and resorts. Unfortunately, this is, by far, the worst hotel we've experienced in Japan, to-date. The first issue is the lack of service. Prince likely takes its "Smart" name by leaning into technology...and angle that's become outdated as many of its features are now available in other hotels of all price ranges. They only offer auto-check-in/out kiosks. The hotel floors we had access to (B1 for laundry, 2F for vending machine, and 4F for our floor) all consistently smelled like deep-fry. The rooms were so dusty that it triggered a serious allergic reaction on several nights. The hotel included breakfast, but we visited at different hours thru out our stay and witnessed items being "sold out" only to be re-added shortly after. Above all, the two worst aspects of the Prince are their unwillingness to store luggage, and their taxi hailing service. Taxis must be booked via a QR code on their lobby smart TV screen w/ a min 3hr advance booking time. If you're urgently in need of a taxi like we were, don't count on their staff helping - they're reluctant to engage in ANY form of interaction with customers. Rooms are extremely small, so if you still plan to stay here, it's going to be for the location, and truthfully, nothing else. Will not be returning/recommending this spot to anyone.
Stayed 8 nights in Mar 2025

10/10 Excellent

Cesar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed the property. Staff was helpful and just overall great stay.
Stayed 5 nights in Mar 2025

10/10 Excellent

Paulo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!
Stayed 2 nights in Feb 2025

8/10 Good

Danielle

Stayed 1 night in Mar 2025

8/10 Good

Mel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It is convenient and easy to locate; close to station and eating venues. The room was small with little space about the bed and tiny bathroom facilities.
Stayed 1 night in Feb 2025

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
A nice cafe inside the mall
Stayed 7 nights in Feb 2025

10/10 Excellent

Amber

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Prince Smart Inn Ebisu was exactly what we needed – clean, comfortable, and perfectly located just a short walk from Ebisu Station, with plenty of nearby restaurants and bars. The on-site laundry was a great convenience, and the staff’s service struck a perfect balance – not overly attentive, but there if we needed them and just right for a relaxed stay. We also enjoyed a light breakfast a couple of times, which was a simple but nice touch. Highly recommend for a hassle-free, convenient stay in Tokyo!
Stayed 4 nights in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities, room comfort

Enjoyable stay

Good hotel, but they couldn’t hold our bags after checking out.
Stayed 1 night in Jan 2025

10/10 Excellent

Mina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Joel

Liked: Cleanliness, amenities, property conditions & facilities
Really close to the station, the washer and dryer worked very well,
Stayed 2 nights in Jan 2025

8/10 Good

Daichi

Stayed 4 nights in Jan 2025

10/10 Excellent

kha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable sized rooms, close to ebisu train station, lots of bars, restaurants, shops close by
Stayed 10 nights in Dec 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

William

Stayed 4 nights in Jan 2025

10/10 Excellent

Renato

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean property and easy to get around w public transportation.
Stayed 3 nights in Jan 2025

6/10 Okay

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The stay here was fine, however, the hotel does not hold your luggage for you after you check out. So if you have a flight way later in the day then you will need to find somewhere to store your luggage in the mean time. There are storage lockers in the station nearby but there aren't many so it's very unlikely there will be one available by the time you need it
Stayed 3 nights in Jan 2025

8/10 Good

Yoko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Daichi

Stayed 5 nights in Oct 2024

8/10 Good

Robert

Travelled with family
Good location. Nice room. Breakfast is skimpy.
Stayed 3 nights in Jan 2025

10/10 Excellent

Brandon

Stayed 9 nights in Sep 2024

10/10 Excellent

Elaine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice place to stay!

Very clean. Will definitely stay here again. Close to train station
Stayed 5 nights in Dec 2024

10/10 Excellent

Alexandra

Liked: Amenities
Excellent stay. Good location. Staff were extremely friendly and helpful. Good breakfast included and very clean.
Stayed 2 nights in Dec 2024

10/10 Excellent

Dmitry

Stayed 1 night in Dec 2024

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are all fantastic poor breakfast 1 coffee and a toasted sandwich rooms very small with no Where to put your clothes except for a few hangers bed was to soft for me but comfortable no English on tv very good position for getting around netro near by pleanty of places to eat would go back but get a bigger bed
Stayed 6 nights in Dec 2024