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Shibuya Tokyu REI Hotel

3.0 star property

Photo gallery for Shibuya Tokyu REI Hotel

Breakfast, lunch and dinner served
Breakfast, lunch and dinner served
Exterior
Room amenity
Down duvets, in-room safe, desk, blackout curtains

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
1-24-10 Shibuya, Tokyo, Tokyo-to, 150-0002
  • Shibuya Crossing
    ‪2 min walk‬
  • Meiji Jingu Shrine
    ‪4 min drive‬
  • Tokyo Tower
    ‪4 min drive‬
  • Tokyo (HND-Haneda)
    ‪16 min drive‬

Room options

View all photos for Standard Twin Room (Wide Bed)

Down duvets, in-room safe, desk, blackout curtains

Standard Twin Room (Wide Bed)

  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Twin Room, 2 Single Beds, Non Smoking

Down duvets, in-room safe, desk, blackout curtains

Twin Room, 2 Single Beds, Non Smoking

  • 16 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room (4-12F)

Down duvets, in-room safe, desk, blackout curtains

Double Room (4-12F)

  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Down duvets, in-room safe, desk, blackout curtains

Superior Double Room

  • 13 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Standard Twin - Non-Smoking

  • Sleeps 3

Standard Double - Non-Smoking

  • Sleeps 2

Standard Twin - Smoking

  • Sleeps 3

Standard Twin - Smoking

  • Sleeps 2

Standard Twin - Non-Smoking

  • Sleeps 3

Superior Double - Smoking

  • Sleeps 2

Standard Twin - Non-Smoking

  • Sleeps 2

Standard Double - Smoking

  • Sleeps 2

Superior Double - Non-Smoking

  • Sleeps 2

Standard Twin - Smoking

  • Sleeps 3

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About the area

Tokyo

Located in Tokyo (Shibuya), Shibuya Tokyu REI Hotel is within a 5-minute walk of Shibuya Crossing and within a 5-minute drive of National Stadium. .This hotel is 2.1 mi (3.4 km) from Meiji Jingu Shrine and 2.8 mi (4.5 km) from Tokyo Tower.

What's nearby

  • Shibuya Crossing - 2 min walk - 0.2 km
  • National Stadium - 3 min drive - 2.4 km
  • Meiji Jingu Shrine - 4 min drive - 2.1 km
  • Tokyo Tower - 4 min drive - 4.6 km
  • Tokyo Imperial Palace - 7 min drive - 7.7 km

Getting around

  • Shibuya Station - 2 min walk
  • Shinsen Station - 12 min walk
  • Narita Intl. Airport (NRT) - 53 min drive

Restaurants

  • ‪Di Punto Shibuya Ekimae - ‬2 min walk
  • ‪茶亭羽當 - ‬2 min walk
  • ‪名代富士そば 明治通り店 - ‬2 min walk
  • ‪居酒屋幸ちゃん - ‬2 min walk
  • ‪ドトールコーヒーショップ 渋谷1丁目店 - ‬2 min walk

About this property

Shibuya Tokyu REI Hotel

Hotel with a restaurant, steps from Shibuya Crossing
Shibuya Tokyu REI Hotel offers 225 accommodations with safes and slippers. Beds feature down comforters. This Tokyo hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps.

Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Make yourself at home in one of the 225 guestrooms featuring refrigerators. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, a banquet hall, and a vending machine.
Enjoy a satisfying meal at HUSH-HUSH serving guests of Shibuya Tokyu REI Hotel. Buffet breakfasts are available daily from 7:00 AM to 9:30 AM for a fee.
Featured amenities include express check-in, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and a meeting room.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:30 AM.
HUSH-HUSH - This restaurant serves breakfast, lunch, and dinner.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (JPY 2,500 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 2,500 per person
  • A restaurant

Restaurants on site

  • HUSH-HUSH

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 40 steps to reach entrance
  • Lift (80 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

More

  • 1 building
  • 13 floors
  • Banquet hall
  • Built in 1979
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • HDTV with cable/satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2500 per person
  • Nearby parking fee: JPY 2500 per day (1969 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Shibuya Inn
Shibuya Tokyu
Shibuya Tokyu Inn
Tokyu
Tokyu Inn
Tokyu Inn Shibuya
Tokyu Shibuya
Shibuya Tokyu Hotel Shibuya
Shibuya Tokyu Inn Tokyo
Shibuya Tokyu REI Hotel
Tokyu REI Hotel
Shibuya Tokyu REI
Tokyu REI
Shibuya Tokyu REI Hotel Tokyo
Shibuya Tokyu REI Hotel Hotel
Shibuya Tokyu REI Hotel Tokyo
Shibuya Tokyu REI Hotel Hotel Tokyo
Shibuya Tokyu REI Hotel Hotel
Shibuya Tokyu REI Hotel Tokyo
Shibuya Tokyu REI Hotel Hotel Tokyo

Shibuya Tokyu REI Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 584 out of 1000 reviews
Rating 8 - Good. 276 out of 1000 reviews
Rating 6 - Okay. 95 out of 1000 reviews
Rating 4 - Poor. 32 out of 1000 reviews
Rating 2 - Terrible. 13 out of 1000 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

jon

Travelled with family
Liked: Amenities
Rooms are very small granted it is a Japanese hotel bathtubs are very small. My biggest issue was you don’t have dinner at your restaurant you have breakfast and lunch but no dinner no bar nowhere to sit and have a drink
Stayed 3 nights in Mar 2025

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Even tough its on the busy area of shibuya its perfectly quiet. Staff is very helpful. The restaurant at the lobby serves a good breakfast buffet.
Stayed 4 nights in Mar 2025

10/10 Excellent

hazel, skokie

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2025

10/10 Excellent

Remelee Anne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay here. It’s near the train station, shopping malls, bars, and restaurants. The staff was excellent! The room and bathroom were a bit smaller than what we’re used to, but we managed. Highly recommended!
Stayed 3 nights in Mar 2025

6/10 Okay

Jennifer

Travelled with group
Great location, tiny rooms and had to ask for towels as room was never made up or cleaned in 3 days
Stayed 3 nights in Mar 2025

10/10 Excellent

Nhac

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel people were so kind & nice. Easy access to everything.
Stayed 4 nights in Mar 2025

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near the train station. Hotel was clean and friendly. Super small bathrooms was only drawback.
Stayed 4 nights in Mar 2025

2/10 Terrible

James

Stayed 1 night in Feb 2025

8/10 Good

anh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and service was great. Complimentary guest lounge was also a plus. Would definitely stay again
Stayed 2 nights in Mar 2025

10/10 Excellent

mac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at Shibuya Tokyu REI Hotel, and it was a fantastic experience from start to finish! If you’re looking for a comfortable, convenient, and well-maintained hotel in the heart of Shibuya, this is a great choice. Location – Perfect for Exploring Tokyo The hotel’s location is unbeatable—just a short walk from Shibuya Station and the famous Shibuya Scramble Crossing. It’s surrounded by great shopping, dining, and entertainment options, making it easy to explore the vibrant energy of Tokyo. Rooms – Clean, Cozy, and Well-Equipped The rooms, while compact (as expected in Tokyo), are well-designed and very clean. The bed was comfortable, and the amenities, including a good selection of toiletries, a kettle, and a mini-fridge, were a nice touch. The Wi-Fi was fast and reliable, which was great for both work and streaming. Service – Friendly and Efficient The hotel staff were incredibly friendly and professional. Check-in and check-out were smooth and quick, and they were always ready to assist with directions or recommendations. Overall – A Great Value Stay in Shibuya For the price, Shibuya Tokyu REI Hotel offers excellent value in one of Tokyo’s most exciting neighborhoods. Whether you’re a solo traveler, couple, or business traveler, this hotel is a solid choice. I would definitely stay here again!
Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is small in generally just like the others hotel in Japan. But the location is really amazing. Room is clean but you can hear people talking in the corridor
Stayed 9 nights in Mar 2025

10/10 Excellent

Sheena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small rooms but have everything you need. Staff helpful and friendly, you are in the Center of Shibuya, close to the train station and Shibuya Crossing .
Stayed 2 nights in Mar 2025

10/10 Excellent

Chung-Yo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

The staff were super accommodating with holding our luggage’s both before and after our stay. The washroom was a bit small but the living space was big enough for us to pack our 4 suitcases! The hotel is right next to shibuya station which made things super convenient.
Stayed 1 night in Mar 2025

10/10 Excellent

Ronalyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Chong

Stayed 9 nights in Feb 2025

10/10 Excellent

Chong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Area to Stay!

My daughter and I had a good 10 nights stay. The room has a humidifier, heater and a fan. The aircon works fine. We had a room facing the lift but we hardly hear any noise. Room is small. I bought rubber hooks to use in the toilet and also on the full line mirror. The hooks help to keep the bed tidy. Laundry room is on 5th floor. Cost ¥400 Per wash and dryer cost ¥200 per 30min. A decent dry needs 2 cycles. Detegent is ¥100 from front desk. This hotel is right next to Shibuya shopping areas and within 2 min walking to Shibuya station/Shibuya crossing. It is very conveneint area to set up as your base in Tokyo. Shibuya Scamble Square across the street has some fancier brands. Lobby has all the toliletries you would need, facial cream, toner, hair oil etc. Yes its a crowded area. But we are tourists. Its good to return each evening and still able to go shopping at Shibuya.
Stayed 1 night in Mar 2025

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked its proximity to Shibuya Station. Very friendly staff. Quiet. We didn’t stay in the room very long so it was great for what I needed it for, a safe comfortable place to sleep
Stayed 4 nights in Mar 2025

8/10 Good

Garry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful service, wonderful location, tiny room

The location was perfect... walking distance to lots of shops and restaurants. 2 minute walk to Shibuya Station. Service was excellent... the staff were so nice and helpful. The room was tiny with not a lot of space to store luggage.
Stayed 2 nights in Mar 2025

10/10 Excellent

Kevin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great, and knew english. The location is unbeatable with quick and easy access to Shibuya station and it was always fun hanging out at Miyashita park. The room was perfect for our budget and the staff offered to hold our bags for a while after we checked out.
Stayed 5 nights in Mar 2025

10/10 Excellent

Todd

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 3 nights, and it was an ideal spot for jumping off to explore Tokyo. Shibuya has no end of shopping and dining options, and the hotel is a 3 minute walk from the train station. The hotel and rooms were clean and well-maintained, and the staff was courteous and prompt with anything we needed. It was raining the entire time, so complementary umbrellas were appreciated. My only complaint is that the room was TINY for two people, but we made due. Given the location, that could be expected but nevertheless I would recommend it more for one person. I would certainly stay there again, particularly if I come on my own.

10/10 Excellent

Jaramie, Ewa Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every team member that I’ve interacted with were very kind and helpful.
Stayed 3 nights in Feb 2025

10/10 Excellent

Norma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient close to train and shopping
Stayed 5 nights in Mar 2025

4/10 Poor

Christopher, Denver

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property is in a great location close to Shibuya Station. The staff was also very friendly. However, the rooms are incredibly small and not updated as reflected in the listing. The room had a musty odor and the bathroom felt like an RV wet bath. The original booking was 3 nights and we checked out after 1 night. The staff was great and the overall review is not reflective of their service, but rather the property which is more of a 1 - 2 star hotel, not 3 as indicated by Expedia. Thankfully, Expedia and the hotel refunded the additional 2 nights after check-out.
Stayed 3 nights in Feb 2025

4/10 Poor

Luke, West Hollywood

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly but that’s where the good ended… loud, seemingly unclean, strange odor in the room, and the room was nothing like what was shown in the ad. I only give 2 stars because of the friendly staff otherwise this place would receive 1 out of 5.
Stayed 3 nights in Feb 2025

8/10 Good

Robert, Maple Ridge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025