Tokyu Stay Ginza

3.0 star property

Photo gallery for Tokyu Stay Ginza

In-room safe, soundproofing, iron/ironing board, free WiFi
Restaurant
Reception
Reception
Point of interest

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

View map
4-10-5 Ginza, Chuo-ku, Tokyo, Tokyo-to, 104-0061
  • Kabuki-za Theatre
    ‪2 min walk‬
  • Tokyo Tower
    ‪3 min drive‬
  • Tokyo Skytree
    ‪7 min drive‬
  • Tokyo (HND-Haneda)
    ‪15 min drive‬

Room options

Superior Double Room, Non Smoking

8.2 out of 10
Very good
(21 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Double Room, Non Smoking (Single Use)

8.6 out of 10
Excellent
(34 reviews)
  • 15 sq m
  • Sleeps 1
  • 1 Double Bed

Executive Double Room [Washer and Dryer Furnished], Non Smoking

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Residential Double [Mini Kitchen & Washer and Dryer Furnished], Non Smoking

9.6 out of 10
Exceptional
(12 reviews)
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Superior Double Room, Non Smoking (Single Use)

8.8 out of 10
Excellent
(10 reviews)
  • 18 sq m
  • Sleeps 1
  • 1 Queen Bed

Superior Twin Room, Non Smoking (No Washing machine)

8.6 out of 10
Excellent
(14 reviews)
  • 25 sq m
  • Sleeps 2
  • 2 Large Twin Beds

Residential Double [Mini Kitchen & Washer and Dryer Furnished], Single Use, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • 25 sq m
  • City view
  • Sleeps 1
  • 1 Queen Bed

Superior Twin Room, Non Smoking (Single Use, No Washing machine)

  • 25 sq m
  • Sleeps 1
  • 2 Large Twin Beds

Executive Double Room [Washer and Dryer Furnished], Single Use, Non Smoking

  • 32 sq m
  • City view
  • Sleeps 1
  • 1 King Bed

Moderate Semidouble Room, [Washer and Dryer Furnished] Non Smoking

8.6 out of 10
Excellent
(34 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

About the area

Tokyo

A stay at Tokyu Stay Ginza places you in the heart of Tokyo, a 1-minute drive from Kabuki-za Theatre and 6 minutes from Sensoji Temple. .This hotel is 4 mi (6.5 km) from Takeshita Street and 4.4 mi (7 km) from Tokyo Skytree.

What's nearby

  • Kabuki-za Theatre - 2 min walk - 0.2 km
  • Tokyo International Forum - 8 min walk - 0.7 km
  • Tokyo Imperial Palace - 20 min walk - 1.7 km
  • Tokyo Tower - 3 min drive - 3.0 km
  • Tokyo Skytree - 7 min drive - 7.0 km

Getting around

  • Higashi-ginza Station - 3 min walk
  • Yurakucho Station - 9 min walk
  • Haneda Airport (HND) - 24 min drive

Restaurants

  • ‪ナイルレストラン - ‬2 min walk
  • ‪一風堂 - ‬1 min walk
  • ‪銀座ヤンヤン - ‬1 min walk
  • ‪銀座元楽 - ‬1 min walk
  • ‪LoBoS - ‬1 min walk

About this property

Tokyu Stay Ginza

Hotel with a restaurant, steps from Kabuki-za Theatre
Tokyu Stay Ginza offers 191 air-conditioned accommodations with all-in-one washer/dryers and safes. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. 42-inch Smart televisions come with cable channels. Additionally, rooms include complimentary newspapers and hair dryers. Housekeeping is offered on request and irons/ironing boards can be requested.

Make yourself at home in one of the 191 air-conditioned rooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, while 42-inch Smart televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include safes and complimentary newspapers, and housekeeping is provided on request.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a vending machine.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Buffet breakfasts are available daily from 7:00 AM to 9:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:30 AM.
Tokyu Stay Ginza has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 1,500 per person
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • All-in-one washing machine/dryer
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Children's slippers
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • All-in-one washer/dryer
  • Free daily newspapers
  • Iron/ironing board on request
  • Laundry detergent
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests must be at least 20 years to stay in a smoking room.
As of July 1, 2023, housekeeping service will be provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 1500 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Tokyu Stay Ginza Hotel
Tokyu Stay Hotel
Tokyu Stay Ginza
Tokyu Stay
Tokyu Stay Ginza Hotel
Tokyu Stay Ginza Tokyo
Tokyu Stay Ginza Hotel Tokyo

Tokyu Stay Ginza Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 556 out of 1013 reviews
Rating 8 - Good. 298 out of 1013 reviews
Rating 6 - Okay. 103 out of 1013 reviews
Rating 4 - Poor. 45 out of 1013 reviews
Rating 2 - Terrible. 11 out of 1013 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Peter

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was small, not enough space to open two suitcases. Storage is limited.
Stayed 4 nights in Jun 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Sinhui

Liked: Cleanliness, amenities, property conditions & facilities
Laundry in the room and area is perfer
Stayed 2 nights in May 2025

10/10 Excellent

Yoshihiro

Stayed 4 nights in Jun 2025

6/10 Okay

Merlin

Travelled with family
Disliked: Cleanliness, amenities
I didn't like that they only do cleaning in the room only after 6 nights stay, which we did. Washing machine in the room was working well until the 4th day when the laundry won't dry or when it did, it stank. I m unsure what is wrong with it, though I must say, it was the best thing in the room. We had a room with a tiny kitchenette. You got to make your own beds and honestly, what is a holiday when you gotta make your own bed in a hotel? Hotel staff were helpful and helped us when my child fell ill to look for a nearby English speaking clinic. They helped us booked a cab on our way back too. Area is very convenient and walkable to all the major shops and tsukji market.
Stayed 6 nights in Jun 2025

6/10 Okay

kong boo

Liked: Cleanliness
It was OK.
Stayed 4 nights in May 2025

10/10 Excellent

Amanda

Liked: Cleanliness, amenities, property conditions & facilities
Great service
Stayed 5 nights in Jun 2025

8/10 Good

Steve

Great location, good travel hotel with washer/dryer in room and kitchennette
Stayed 2 nights in Jun 2025

10/10 Excellent

Anson

Stayed 6 nights in Jun 2025

10/10 Excellent

Noel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Lynne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice quiet well equipped room with a washer/dryer. The coffee machine in the lobby was so nice. The staff was friendly and helpful. I would highly recommend a stay here.
Stayed 2 nights in May 2025

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in May 2025

10/10 Excellent

Patricia, Honolulu

Travelled with partner
Liked: Amenities
Staff were very helpful. We did have an issue with our hotel room opening but they quickly moved us to another room and even helped with our bags. Bags were in the room waiting for us as we sent them via luggage transport service.
Stayed 4 nights in May 2025

10/10 Excellent

Aman

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 5 nights in May 2025

10/10 Excellent

Marcela

Stayed 4 nights in May 2025

6/10 Okay

Alison

Travelled with partner
Disliked: Amenities, property conditions & facilities
We stayed here as needed a washing machine as travelling for a month. The hotel is excellently positioned, but that is for me the only positive. The food was awful and repetative, but I do have high standards were food is concerned, so that may be me! The hotel felt like a UK caravan bathroom had the plastic mouldings you get on a caravan and walls had same plastic coverings and edgings you get in a caravan. The size of rooms were very small. ( and yes I have been to Tokyo before so aware that space is limited) The washing machine was not user friendly and ended up ruining some clothes. Everything about this place is basic and I think I will book a better place next time and pay for laundry.
Stayed 5 nights in May 2025

8/10 Good

Mari

Stayed 2 nights in May 2025

8/10 Good

Kiara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is in a great location in Ginza, it is easy to get to where you need to be from this hotel. The room was a decent size for Tokyo standards and having a washer/dryer was really useful.
Stayed 3 nights in May 2025

8/10 Good

Debbie

Travelled with partner
Liked: Amenities, property conditions & facilities
Staff was great and in room washer was very convenient but we had to change rooms bc the first washer dryer did not work. Room could be cleaner.
Stayed 7 nights in Apr 2025

10/10 Excellent

Allegra

Stayed 2 nights in May 2025

6/10 Okay

Wai Tao

Stayed 4 nights in May 2025

6/10 Okay

Bernadene, EDINBURG

Stayed 3 nights in May 2025

8/10 Good

joseph

Travelled with family
Liked: Cleanliness
In real estate, they say everything is location location location. For this hotel the only thing to say is location location location. The vibe is an American Motel. No maid service. The location is Perfect however
Stayed 4 nights in May 2025

8/10 Good

Taylor

Stayed 2 nights in May 2025

8/10 Good

Osvaldo

Liked: Cleanliness, staff & service, property conditions & facilities
When we arrived we were informed that there would be additional charges for cleaning of the room. This was not known to us at the time of booking. It would be great if the people booking this hotel where made aware of this additional charge.
Stayed 5 nights in May 2025