Best Western Crystal Inn

4.0 star property

Photo gallery for Best Western Crystal Inn

Accessible parking
Family Room, Multiple Beds, Non Smoking, Balcony (with Sofabed)
Standard Apartment, 1 Queen Bed, Non Smoking, Kitchen (Separate Lounge)
Executive Room, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)
Standard Apartment, 1 Queen Bed, Non Smoking, Kitchen (Separate Lounge)

Popular amenities

  • Room service
  • Breakfast available
  • Housekeeping
  • Laundry

Explore the area

Map
233-235 Mclvor Highway, Strathdale, VIC, 3550
  • Ulumbarra Theatre
    ‪4 min drive‬
  • Bendigo Art Gallery
    ‪5 min drive‬
  • Bendigo Racecourse
    ‪6 min drive‬
  • Bendigo, VIC (BXG)
    ‪5 min drive‬

Room options

Executive Room, 1 Queen Bed, Non Smoking, Jetted Tub

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

Standard Apartment, 1 Queen Bed, Non Smoking, Kitchen (Separate Lounge)

  • Sleeps 4
  • 1 Queen Bed

Family Room, Multiple Beds, Non Smoking, Balcony (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

Executive Room, Multiple Beds, Non Smoking, Jetted Tub (with Sofabed)

  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

Standard Room, 1 Queen Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

7.8 out of 10
Good
(9 reviews)
  • Sleeps 3
  • 1 Queen Bed

Executive Room, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 3
  • 1 King Bed

Deluxe Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Deluxe Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

9.6 out of 10
Exceptional
(21 reviews)
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

Bendigo

With a stay at Best Western Crystal Inn in Bendigo (Strathdale), you'll be within a 15-minute walk of Greater Bendigo National Park and Bendigo Club. .This hotel is 1 mi (1.5 km) from Grassy Flat Reservoir Bushland Reserve and 1.7 mi (2.7 km) from Bendigo East Bushland Reserve.

What's nearby

  • Bendigo Club - 8 min walk - 0.8 km
  • Ulumbarra Theatre - 4 min drive - 3.8 km
  • Bendigo Art Gallery - 5 min drive - 4.2 km
  • Saint John of God Bendigo Hospital - 6 min drive - 5.7 km
  • Bendigo Racecourse - 6 min drive - 4.6 km

Getting around

  • Bendigo Station - 5 min drive
  • Melbourne Airport (MEL) - 96 min drive

Restaurants

  • ‪Edwards Providore - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Brougham Arms Hotel Motel - ‬5 min drive
  • ‪Subway - ‬3 min drive
  • ‪Lake Weeroona Park - ‬5 min drive

About this property

Best Western Crystal Inn

Hotel in Bendigo with free parking
Best Western Crystal Inn offers 31 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and coffee/tea makers. 81-cm LCD televisions come with cable channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and microwaves can be requested.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 31 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and minibars, and housekeeping is provided daily.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access and barbecue grills.
Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's room service (during limited hours). Continental breakfasts are available daily from 8:00 AM to 10:00 AM for a fee.
Featured amenities include luggage storage, laundry facilities, and an elevator. Free self parking is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:00 AM.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free covered self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 8:00 AM to 10:00 AM for a fee: AUD 20 for adults and AUD 20 for children
  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Pool gate
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 81-cm LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Microwave on request
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests planning to arrive after 8:30 PM must contact this property in advance for check-in instructions.

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately AUD 20 for adults and AUD 20 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Best Western Crystal Bendigo
Best Western Crystal Inn
Best Western Crystal Inn Bendigo
Best Western Crystal Inn Strathdale
Best Western Crystal Strathdale
Best Western Crystal Inn Hotel
Best Western Crystal Inn Strathdale
Best Western Crystal Inn Hotel Strathdale

Best Western Crystal Inn Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 530 out of 847 reviews
Rating 8 - Good. 240 out of 847 reviews
Rating 6 - Okay. 50 out of 847 reviews
Rating 4 - Poor. 17 out of 847 reviews
Rating 2 - Terrible. 10 out of 847 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here quite a few times now, always good, easy check in. Recommended
Stayed 4 nights in Apr 2025

8/10 Good

Ben

Stayed 2 nights in Apr 2025

8/10 Good

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2025

8/10 Good

Anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Parking and access was good.
Stayed 1 night in Apr 2025

8/10 Good

STEPHEN

Stayed 1 night in Apr 2025

8/10 Good

Ben

Stayed 2 nights in Apr 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property and staff
Stayed 2 nights in Apr 2025

10/10 Excellent

Timothy James

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit of an error with only 1 bed, but sorted out immediately with no fuss. Great staff, very helpful
Stayed 5 nights in Apr 2025

4/10 Poor

Nick

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The pillows were higher could not use them The bed when u sleeping felt like u were rolling into the middle
Stayed 1 night in Apr 2025

2/10 Terrible

David

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unclean, unsafe, will never stay again

Unclean and unsafe No hot water Broken door latch Broken toilet seat Burns on the table Last nights takeaway in the bin Ants on the coffee table Duct taped power cable on the table lamp No shampoo, no soap NO HOT WATER
Stayed 1 night in Mar 2025

6/10 Okay

Deborah, Lysterfield

Business traveller
Liked: Cleanliness, staff & service
No dining information, so had to drive around to find somewhere to eat. Quiet and clean room, great parking
Stayed 1 night in Mar 2025

4/10 Poor

Olutosin

Stayed 1 night in Feb 2025

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
Crystal Inn was very clean and the price was very affordable and the rooms large.
Stayed 1 night in Mar 2025

10/10 Excellent

Janette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and convenient
Stayed 1 night in Mar 2025

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
No fuss room but very clean and relatively quiet. Parking was convenient and safe
Stayed 1 night in Mar 2025

2/10 Terrible

Mark

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Really disappointed with this hotel. We booked based on previous wotif ratings. When we arrived we were given a key to room 9 (family room as booked). The room had not been serviced and was still dirty as left by previous guests. Allocated another room. Key did not work. Manager used pass key to get in. Not a family room, just 2 beds and a sofa bed. Asked if child could sleep on sofa and we reluctantly said yes but that we were in a rush to get to a wedding and that room service would need to make the bed up. On return to room at 9pm, bed had not been made up. Called manager who sent lady up who had no idea how to manage, using seat cushions as pillows until we asked for proper pillows. Outside areas were dirty, kettle inside room was just disgustingly old and dirty so we didn’t use it. Only positive was that it was quiet. Poorly managed with no attention to guests. I would not recommend this. $267 for the one night. No apologies from managers/reception.

6/10 Okay

Cindy

Quiet. Tired looking.
Stayed 2 nights in Mar 2025

10/10 Excellent

Dianne

Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Lyle

Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Very hard Pillow
Stayed 1 night in Mar 2025

6/10 Okay

Katharine Jane Burnett

Disliked: Staff & service
We were there for a week and saw absolutely no staff. Our room was never serviced and we had to purchase more toilet paper. When reception was rung nobody answered.
Stayed 7 nights in Mar 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service
Older style accommodation. Clean and tidy, just ageing.
Stayed 1 night in Mar 2025

8/10 Good

Kevin A

Liked: Room comfort

Regulars

Rooms are good. Bed was comfy. Pool was great . Exterior of property incl lift, tiled areas, car park and stairs need a good clean. Nothing a good broom and high pressure hose couldn’t fix. We stay there regularly
Stayed 2 nights in Feb 2025

10/10 Excellent

Christian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick overnight stay

Having been to Bendigo many years prior it was a return visit for us. Staff at reception helpful and efficient. An opportunity to catch up with family in this city. Easy travelling to a convenient location. Driving was easy and location was near a service station for us when leaving
Stayed 1 night in Feb 2025

10/10 Excellent

Robert

Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean comfortable bed great pool, quiet great customer service
Stayed 1 night in Jan 2025