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This is the worst hotel I have ever stayed in. The room was so small that two people could not walk past the bed at the same time. I wonder if we got this awful room because we used Expedia. The people at the front desk were so very rude. If you happen to get in the wrong line to ask a question, you get a very snide remark in return. We love NYC and visit here every year. We will never stay here again.

Our stay was exceptional especially with the upgrade. The only thing I need to pay attention to is the size of the beds. We had 2 double beds which were too small for the two of us. Thank god for the extra bed.

Only thing I wish I had was a fridge, but everything else was just as expected!

Very nice room, staff was great, and overall great hotel!

Staff was very nice. Room service kept me stocked with towels and rags. The room overall was OK. It was clean, but it was not up-to-date so it still has that old look but it was OK for something last minute. There’sBut Everyone across the street pricing is ridiculous though.

Elevator was broke