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citizenM Los Angeles Downtown

4.0 star property

Photo gallery for citizenM Los Angeles Downtown

Property amenity
Premium Room, 1 King Bed (View)
Lobby
Bar (on property)
Front of property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View map
361 South Spring Street, Los Angeles, CA, 90013
  • Place, Grand Central Market
    ‪3 min walk‬
  • Place, Pershing Square
    ‪5 min walk‬
  • Place, Walt Disney Concert Hall
    ‪10 min walk‬
  • Airport, Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪20 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Room, 1 King Bed (High Floor)

Room, 1 King Bed (High Floor)

9.6 out of 10
Exceptional
(11 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (View)

Premium Room, 1 King Bed (View)

Premium Room, 1 King Bed (View)

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior detail
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About the area

Los Angeles

With a stay at citizenM Los Angeles Downtown, you'll be centrally located in Los Angeles, within a 5-minute drive of L.A. Live and Crypto.com Arena. .This hotel is 0.6 mi (0.9 km) from Walt Disney Concert Hall and 1.6 mi (2.6 km) from Los Angeles Convention Center.

What's nearby

  • Grand Central Market - 3 min walk - 0.3 km
  • Pershing Square - 5 min walk - 0.5 km
  • The Broad - 8 min walk - 0.7 km
  • Walt Disney Concert Hall - 10 min walk - 0.9 km
  • Los Angeles City Hall - 10 min walk - 0.9 km

Getting around

  • Pershing Square Station - 5 min walk
  • Los Angeles Union Station - 18 min walk
  • Hawthorne, CA (HHR-Hawthorne Municipal) - 35 min drive

Restaurants

  • ‪Precinct - ‬2 min walk
  • ‪Suehiro DTLA - ‬2 min walk
  • ‪Maccheroni Republic - ‬2 min walk
  • ‪Golden Road Grand Central Market - ‬3 min walk
  • ‪KazuNori: The Original Hand Roll Bar - ‬3 min walk

About this property

citizenM Los Angeles Downtown

Hotel connected to a rail/subway station in Los Angeles with a restaurant
CitizenM Los Angeles Downtown offers 315 accommodations with iPads and laptop-compatible safes. Pillowtop beds feature premium bedding. 43-inch LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

This Los Angeles hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Housekeeping is offered on request and irons/ironing boards can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 315 guestrooms featuring refrigerators and iPads. Your pillowtop bed comes with premium bedding. 43-inch LED televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a communal living room.
Enjoy a satisfying meal at canteenM serving guests of citizenM Los Angeles Downtown. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. This hotel has 5 meeting rooms available for events.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
CanteenM - Onsite restaurant. Guests can enjoy drinks at the bar. Open 24 hours.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 22 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping on request
  • Multilingual staff

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (107 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (79 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2021
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch LED TV with cable channels
  • IPad

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 39
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Access code, staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 10 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 22 per person
  • Late check-out fee: USD 39 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses wind energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Property is also known as

citizenM Los Angeles Downtown Hotel
citizenM Los Angeles Downtown Los Angeles
citizenM Los Angeles Downtown Hotel Los Angeles

citizenM Los Angeles Downtown Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 3341 out of 4265 reviews
Rating 8 - Good. 607 out of 4265 reviews
Rating 6 - Okay. 156 out of 4265 reviews
Rating 4 - Poor. 73 out of 4265 reviews
Rating 2 - Terrible. 88 out of 4265 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

8/10 Good

Alyssa

Stayed 2 nights in Oct 2025

10/10 Excellent

Patrick

Liked: Cleanliness, property conditions & facilities
Room was very clean, very compact space but well thought out layout. No view but very quiet room. I just needed a comfortable clean place to stay the night and this was perfect. Only issue, no cups to be found anywhere and breakfast not included.
Stayed 1 night in Oct 2025

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very quiet, lobby music was a little loud, and breakfast was excellent
Stayed 3 nights in Oct 2025

10/10 Excellent

Marc

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the modern efficient rooms. The rooms were very clean. Staff was all very friendly.
Stayed 4 nights in Oct 2025

8/10 Good

Uylisa Deshae

Travelled with family
Liked: Cleanliness, amenities
Didn't eat
Stayed 2 nights in Oct 2025

10/10 Excellent

Deneki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the technology in the room and lobby area decor. Really cool hotel. Room smaller than expected but very trendy and cool design.
Stayed 2 nights in Oct 2025

8/10 Good

Sabeen

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Food was ok for the price we paid. Found hair in my eggs after that my appetite was gone so just wasted my money
Stayed 2 nights in Oct 2025

10/10 Excellent

Sergio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a really good experience, the room had everything we needed and it’s clean, the breakfast was good and had a good variety. Around the hotel is average downtown LA, not dangerous but a little dirty, nothing too bad.
Stayed 3 nights in Oct 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Zackery

Stayed 1 night in Oct 2025

10/10 Excellent

Austin

Stayed 1 night in Oct 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Matthew

Stayed 2 nights in Oct 2025

10/10 Excellent

LEONELA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un hotel muy cómodo y moderno, al estilo europeo, con una buena variedad en el desayuno y un gran servicio
Stayed 3 nights in Oct 2025

10/10 Excellent

Veronica

Stayed 1 night in Oct 2025

10/10 Excellent

Andy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property is great but right outside the property doors is a whole different world…
Stayed 4 nights in Oct 2025

10/10 Excellent

Bradley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and everyone was nice.
Stayed 4 nights in Oct 2025

10/10 Excellent

Dulce

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 3 nights in Jul 2025

10/10 Excellent

David

Stayed 1 night in Sep 2025

8/10 Good

Tanya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at the hotel for 1 week, it has a great location in Downtown LA and very convenient to a variety of places. The staff was very friendly including the housekeeping staff they were very nice and friendly. I felt secure at this location, all of the security staff was very helpful with directions and information about the area. Shoutout to Quinton, the security guard who answered any questions I had and directions provided. I will definitely stay at this location and other Citizen M hotels across the country. The only downside was the mattress on the bed was too hard. I would suggest they offer some soft mattress options especially for people with back problems like myself. Overall my stay was amazing and thank you all for what you do!
Decoration inside the hotel
More decorations
Decorations
Stayed 7 nights in Oct 2025

8/10 Good

Courtney

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
My overall stay was good at CitizenM. The staff are friendly and the servers at the bar are amazing. My only complaint would be that for two nights of our stay the hotel's air conditioning was not working which made the room very hot and unpleasant especially during the night. The hotel was aware of this issue and stated that they were actively working on it but it still persisted until the day of checkout.
Stayed 4 nights in Oct 2025

10/10 Excellent

Jermiah Danyell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel
Stayed 2 nights in Oct 2025

10/10 Excellent

Micah

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and highly recommend
Stayed 1 night in Oct 2025

10/10 Excellent

Arketa

Stayed 1 night in Oct 2025