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Comfort Inn by the Bay

2.5 star property

Photo gallery for Comfort Inn by the Bay

Premium bedding, down duvets, pillow-top beds, in-room safe
Exterior
Traditional Room, 2 Queen Beds, Bay View | View from room
Free daily buffet breakfast
Traditional Room, 1 King Bed, Bay View

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services
  • 24/7 front desk

Explore the area

View map
2775 Van Ness Ave, San Francisco, CA, 94109
  • Place, Van Ness Avenue
    ‪1 min walk‬
  • Place, Lombard Street
    ‪5 min walk‬
  • Place, Union Street
    ‪5 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪25 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed, Bay View

Traditional Room, 1 King Bed, Bay View

Traditional Room, 1 King Bed, Bay View

9.0 out of 10
Wonderful
(16 reviews)
  • Bay view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Traditional Room, 1 Queen Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 Queen Bed

8.2 out of 10
Very good
(49 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Traditional Room, 1 Queen Bed, City View

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 Queen Bed, City View

8.6 out of 10
Excellent
(32 reviews)
  • City view
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Traditional Room, 2 Queen Beds, Lower Partial View

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 2 Queen Beds, Lower Partial View

8.6 out of 10
Excellent
(56 reviews)
  • Partial ocean view
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Traditional Room, 2 Queen Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 2 Queen Beds

8.4 out of 10
Very good
(27 reviews)
  • Partial ocean view
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Traditional Room, 2 Queen Beds, Bay View

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 2 Queen Beds, Bay View

8.4 out of 10
Very good
(65 reviews)
  • Bay view
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Traditional Room, 2 Single Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 2 Single Beds

8.4 out of 10
Very good
(40 reviews)
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 Queen Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(9 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.4 out of 10
Very good
(10 reviews)
  • Bay view
  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 2 Single Beds, Accessible, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Single Beds, Accessible, Non Smoking

8.4 out of 10
Very good
(8 reviews)
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Room, Non Smoking, Bay View

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, Non Smoking, Bay View

8.8 out of 10
Excellent
(5 reviews)
  • Bay view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About the area

San Francisco

With a stay at Comfort Inn by the Bay in San Francisco (Cow Hollow), you'll be within a 5-minute drive of Pier 39 and Moscone Convention Center. .This hotel is 0.3 mi (0.5 km) from Lombard Street and 2.8 mi (4.5 km) from San Francisco Bay.

What's nearby

  • Van Ness Avenue - 1 min walk - 0.1 km
  • Fort Mason - 5 min walk - 0.4 km
  • Lombard Street - 5 min walk - 0.5 km
  • Union Street - 5 min walk - 0.5 km
  • Ghirardelli Square - 8 min walk - 0.7 km

Getting around

  • San Francisco Station - 6 min drive
  • Hyde St & Lombard St Stop - 7 min walk
  • San Francisco Intl. Airport (SFO) - 35 min drive

Restaurants

  • ‪The Coffee Berry - ‬1 min walk
  • ‪Saint Frank - ‬7 min walk
  • ‪Motoring Coffee - ‬5 min walk
  • ‪First Cup Cafe - ‬2 min walk
  • ‪Kopiku Coffee - ‬1 min walk

About this property

Comfort Inn by the Bay

Comfort Inn by the Bay offers 138 accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium digital channels. Bathrooms include shower/tub combinations with hydromassage showerheads, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 138 guestrooms featuring LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature shower/tub combinations, designer toiletries, and hair dryers.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a television in a common area.
A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a computer station, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured parking on site (USD 35 per night; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room cot
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping on request
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (102 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 11 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for USD 30.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Secured self parking fee: USD 35.00 per night (in/out privileges)
  • In-room safe fee: USD 1.75 per day
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply

Property is also known as

Comfort Inn Bay
Comfort Inn Bay Hotel
Comfort Inn Bay Hotel San Francisco
Comfort Inn Bay San Francisco
Comfort Inn By The Bay Hotel San Francisco
Comfort Inn San Francisco
San Francisco Comfort Inn
Comfort Inn by the Bay Hotel
Comfort Inn by the Bay San Francisco
Comfort Inn by the Bay Hotel San Francisco

Comfort Inn by the Bay Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 699 out of 1443 reviews
Rating 8 - Good. 427 out of 1443 reviews
Rating 6 - Okay. 201 out of 1443 reviews
Rating 4 - Poor. 65 out of 1443 reviews
Rating 2 - Terrible. 51 out of 1443 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Stay was good, staff was great. My room never got serviced but maybe missed a rule on that. Otherwise good stay!
Stayed 2 nights in Jan 2026

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and great view
Stayed 1 night in Jan 2026

10/10 Excellent

genesis

Liked: Cleanliness, amenities, property conditions & facilities
Stayed here for my birthday & it was just as amazing as my stay a few weeks ago! Very clean, nice bay view & the breakfast is great. I have to say- the young gentleman at the front with the curly hair has the patience of a saint. He was dealing with some very rude ladies & no matter the disrespect they showed, he gave nothing but great customer service. Props to you because i would have not! Will definitely be staying again!! <3
Stayed 1 night in Jan 2026

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service
Excellent Guest Service
Stayed 1 night in Jan 2026

8/10 Good

Richard

Stayed 3 nights in Jan 2026

10/10 Excellent

Lizette

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
For my first time visiting San Francisco, this place was the best! My view was beautiful, the room was great, and everyone here was very helpful. I’m very grateful for Jonathan and everyone there helping us. The food options around us were great as well!
Stayed 3 nights in Jan 2026

10/10 Excellent

Crystal

Stayed 3 nights in Jan 2026

6/10 Okay

raye

Travelled with family
Liked: Cleanliness, staff & service, amenities
The bathtub cleanliness could be better.
Stayed 2 nights in Jan 2026

8/10 Good

Annie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, welcoming front desk attendant. Provided breakfast was average. Good location.
Stayed 2 nights in Jan 2026

10/10 Excellent

Alana

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice room. Nice staff. Perfect location close to everything
Stayed 2 nights in Jan 2026

4/10 Poor

Theresa

Stayed 1 night in Jan 2026

10/10 Excellent

Jasmine

Stayed 2 nights in Jan 2026

10/10 Excellent

Brenda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our Hotel room was bit small but was very clean and comfortable. Breakfast was good with lots of options and location was great. Very safe walkable area and close to lots of tourist attractions. Great little deli right across street was a bonus for quick bite to eat after long day touring . Underground parking was a nice bonus as well. Would def stay again if back to San Francisco
Stayed 3 nights in Jan 2026

8/10 Good

Kendalle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Easy check in and friendly staff. Clean room with complimentary amenities. Breakfast included, parking available for additional cost.
Stayed 1 night in Jan 2026

10/10 Excellent

Dan

Stayed 2 nights in Jan 2026

10/10 Excellent

Willber

Stayed 1 night in Jan 2026

10/10 Excellent

Tara M

Business traveller
Liked: Cleanliness, staff & service, amenities
All of the staff was was helpful and accommodating. The gentleman who checked us in gave us great suggestions, and Jean, who helped us check out and held our luggage, had an infectious smile! Thank you!
Stayed 3 nights in Jan 2026

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Jean was very pleasant to let us check in a little earlier.Staff is very attentive.
Stayed 2 nights in Jan 2026

8/10 Good

Lee M

Stayed 3 nights in Jan 2026

6/10 Okay

Stephanie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Thought parking was included, but they charged an extra $38 for parking in their tiny parking garage. Then at 9am housekeeping was pounding on the door and just let themselves in before i could answer. Check out isn’t until noon so tha was completely inappropriate and rude
Stayed 1 night in Jan 2026

10/10 Excellent

Giselle

Stayed 1 night in Jan 2026

10/10 Excellent

genesis

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Had an amazing stay! My group of 4 got 1 room for 1 night, parking is simple and much cheaper than surrounding hotels. There’s a lot of coffee spots and restaurants within walking distance. The free breakfast is a huge plus, it was yummy and I loved the window seating with street view. Staff was super friendly and helpful, we didn’t ask for a bay view but still lucked out and got a great view of the city! Will definitely be staying again for my birthday ! ❤️
Stayed 1 night in Jan 2026

10/10 Excellent

Andres

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good place for a couple to stay for a few days while exploring the city
Stayed 2 nights in Jan 2026

8/10 Good

Evony

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Eva was nice and efficient checking us in and giving us a nicer room on the six floor with a great view of the bay and bridge! We really appreciated that! The hotel’s parking is underground and spaces are tight between large cement pillars. The room was clean. This was a good value in an away from touristy part of the Marina district. Some street noise, but this can be expected. All in all a good value for a basic stay in San Francisco.
Stayed 1 night in Jan 2026

10/10 Excellent

Aida

Liked: Cleanliness, amenities, property conditions & facilities
Terry and Jonathan at the from desk were incredibly welcoming and efficient, handling our check-in smoothly. They make us feel valued and ensuring a great stay in the hotel. The reason why we keep on coming back here. We always have a fantastic stay everytime we come. Rooms are neat and tidy.
Stayed 1 night in Jan 2026