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Grand Bay Hotel San Francisco

4.0 star property

Photo gallery for Grand Bay Hotel San Francisco

Terrace/patio
Creator video
Garden
Lobby
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Bar
  • Parking available

Explore the area

View map
223 Twin Dolphin Dr, Redwood City, CA, 94065
  • San Mateo County Event Center
    ‪5 min drive‬
  • Filoli
    ‪16 min drive‬
  • Stanford University
    ‪17 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪14 min drive‬

Room options

View all photos for Room, 1 King Bed, Partial Lake View

View from room

Room, 1 King Bed, Partial Lake View

8.0 out of 10
Very good
(18 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Lagoon View

View from room

Room, 2 Double Beds, Lagoon View

7.2 out of 10
Good
(5 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Ensuite, Lagoon View

Suite, 1 Bedroom, Ensuite, Lagoon View | Living area

Suite, 1 Bedroom, Ensuite, Lagoon View

9.4 out of 10
Exceptional
(9 reviews)
  • 80 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Accessible

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Junior Suite, 1 King Bed with Sofa bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 2 Double Beds

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Classic Room, 2 Double Beds

8.6 out of 10
Excellent
(39 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Classic Room, 1 King Bed

8.6 out of 10
Excellent
(74 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Lagoon View

View from room

Room, 1 King Bed, Lagoon View

8.4 out of 10
Very good
(22 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Lagoon View

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Junior Suite, 1 King Bed with Sofa bed, Lagoon View

  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, Accessible

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Junior Suite, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, Accessible

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Classic Room, Accessible

8.8 out of 10
Excellent
(3 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Accessible

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Classic Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(18 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Redwood City

Located in Redwood City (Redwood Shores), Grand Bay Hotel San Francisco is within a 10-minute drive of San Mateo County Event Center and Kaiser Permanente Redwood City Medical Center. .This hotel is 5.6 mi (9 km) from San Francisco Bay and 8.3 mi (13.4 km) from Facebook Campus.

What's nearby

  • Hiller Aviation Museum - 18 min walk - 1.5 km
  • San Mateo County Event Center - 5 min drive - 6.0 km
  • Kaiser Permanente Redwood City Medical Center - 5 min drive - 7.1 km
  • Filoli - 16 min drive - 14.3 km
  • Stanford University - 17 min drive - 15.6 km

Getting around

  • Belmont Station - 3 min drive
  • San Francisco Intl. Airport (SFO) - 15 min drive

Restaurants

  • ‪Peacock's Koriander Indian Cuisine - ‬2 min drive
  • ‪Redwood Shores Branch Library - ‬17 min walk
  • ‪Hobee's - ‬15 min walk
  • ‪Bay Bar - ‬4 min walk
  • ‪The Grill House - ‬12 min walk

About this property

Grand Bay Hotel San Francisco

Waterfront hotel with a 24-hour fitness center and a 24-hour business center
Grand Bay Hotel San Francisco offers 421 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 55-inch flat-screen televisions come with premium digital channels. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 421 guestrooms featuring flat-screen televisions. Your bed comes with down comforters and Egyptian cotton sheets. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with shower/tub combinations feature rainfall showerheads and designer toiletries.
Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, wedding services, and a television in a common area.
Grab a bite at Waterside Grill & Lounge, a restaurant which features a bar/lounge and a pool view. You can also stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Planning an event in Redwood City? This hotel has 20000 square feet (1858 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Waterside Grill & Lounge - Overlooking the pool, this restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (USD 30 per night)
  • Wheelchair-accessible van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 29 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Waterside Grill & Lounge

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool
  • Pool gate
  • Snack bar/deli
  • Travel cot

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 20,000 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • On the waterfront
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Handrails in hallways (86 centimetre high)
  • Handrails in stairways (86 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Raised toilet seat (43 centimetre high)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (81 centimetre high)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 1987
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium digital channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
3 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 20 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 29 per person
  • Covered self parking fee: USD 30 per night
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sofitel Hotel
Sofitel Hotel San Bay Francisco
Sofitel San Francisco Bay
Redwood City Sofitel
Sofitel Hotel Redwood City
Sofitel Redwood City
Sofitel San Francisco Bay Hotel Redwood City
Sofitel San Francisco Bay Hotel
Sofitel San Francisco Bay Redwood City
Pullman San Francisco Bay Hotel Redwood City
Pullman San Francisco Bay Hotel
Pullman San Francisco Bay Redwood City

Grand Bay Hotel San Francisco Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 536 out of 1004 reviews
Rating 8 - Good. 190 out of 1004 reviews
Rating 6 - Okay. 151 out of 1004 reviews
Rating 4 - Poor. 67 out of 1004 reviews
Rating 2 - Terrible. 60 out of 1004 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lewis

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Used to Hyatt, Marriott… dated look in bath and room. Bed was comfortable! Wish they had nespresso rather than Kirig.
Stayed 1 night in Jun 2025

10/10 Excellent

Christopher, Belmont

Stayed 1 night in Jun 2025

10/10 Excellent

Timani

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was great!
Stayed 2 nights in Jun 2025

8/10 Good

shamsher

Stayed 1 night in Jun 2025

8/10 Good

Shari

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I was disappointed with was having to pay $30.00 per night for parking and $20.00 more per night for a resort fee. That added $50.00 per night to the room. I'd rather be told the real price up front. Other than that, the employees were great and the room was fine.
Stayed 2 nights in Jun 2025

10/10 Excellent

Cynthia

Stayed 1 night in Jun 2025

10/10 Excellent

Hardik

Stayed 1 night in Jun 2025

10/10 Excellent

Tonya

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 3 nights in May 2025

6/10 Okay

Jerry

Liked: Staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Aining

Stayed 1 night in Jun 2025

8/10 Good

Precious

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and room was nice. Shower didn’t drain properly though and water would sometimes pool.
Stayed 3 nights in May 2025

8/10 Good

Rashmi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a good hotel to rest the night. Spacious room and bathroom. Slight issue with bathroom flush but maintenance was able to resolve immediately even at night. Breakfast (room service) was expensive with incredulous tax. I recommend delivery from elsewhere.
Stayed 1 night in Jun 2025

8/10 Good

Connie

Liked: Cleanliness, amenities, property conditions & facilities
Restaurant and bar not open late enough. Good wine choices. Coffee shop that is only open until 11:00 closes at 0930 (without a sign on the window and people lined up waiting) so the person working can take a 30 minute break. No one to relieve her. Waited so long to get seated for breakfast that we left and went elsewhere.
Stayed 3 nights in Jun 2025

2/10 Terrible

Amir Kamiar, Warwick

Disliked: Property conditions & facilities
This was the worst experience I have had staying at a hotel. We stayed there for 25 days. Very unhelpful staff. Our bath drain got blocked. The staff were unable to fix it in a timely manner, so we had to move to another room. Was told it happens all the time. We asked for compensation for the inconvenience and got none. Was told that they had dealt with the problem. We will not use Expedia for booking hotels, once you pay, you are on your own.
Stayed 25 nights in May 2025

10/10 Excellent

Hiu Pik

Travelled with partner
Spacious and Comfortable Room, Nice Design of the Lobby and the Outdoor Area
Stayed 3 nights in Jun 2025

10/10 Excellent

Jovany

Travelled with group
Had a good stay
Stayed 1 night in Jun 2025

10/10 Excellent

Irish

Liked: Cleanliness, amenities, property conditions & facilities
I loved my stay!! Will definitely come back and recommend it to friends and family. This is by far the best hotel in the Bay Area. Waterside Grill has the best food too! I loved the pool and the views by the water. Got me some tan and enjoyed my experience. Overall 5 stars!! Thanks Grand Bay! It highly recommended for getting vacay vibes not too far from home (SF)
Stayed 1 night in Jun 2025

10/10 Excellent

Ivette, Redwood City

Stayed 3 nights in Jun 2025

10/10 Excellent

Paula

Stayed 3 nights in Jun 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2025

6/10 Okay

Jasmine

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Cleaning staff nice, but 2 stays in a row, room not cleaned well. 1x a bra left behind on the floor, 1x garbage can not emptied. Makes me question where else the cleaning is lacking. Front desk staff usually just medium-friendly. Hotel rooms are run down and showing a great deal of wear and tear. Definitely need to renovate/ update. Rooms have historically been very dimly lit, dark, and dank. Have stayed there a handful of times in the last couple of years. This last stay will probably be our last time there.
Stayed 2 nights in Jun 2025

10/10 Excellent

Angela D.

Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Liked: Property conditions & facilities
Great
Stayed 1 night in Jun 2025

10/10 Excellent

Bradley, London

Stayed 4 nights in May 2025