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Grand Bay Hotel San Francisco

4.0 star property

Photo gallery for Grand Bay Hotel San Francisco

Terrace/patio
Creator video
Interior
Exterior
Lobby

Popular amenities

  • Pet-friendly
  • Bar
  • Parking available

Explore the area

Map
223 Twin Dolphin Dr, Redwood City, CA, 94065
  • San Mateo County Event Center
    ‪5 min drive‬
  • Filoli
    ‪16 min drive‬
  • Stanford University
    ‪17 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪14 min drive‬

Room options

View all photos for Room, 1 King Bed, Partial Lake View

View from room

Room, 1 King Bed, Partial Lake View

8.0 out of 10
Very good
(18 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Lagoon View

View from room

Room, 2 Double Beds, Lagoon View

7.2 out of 10
Good
(5 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Ensuite, Lagoon View

Suite, 1 Bedroom, Ensuite, Lagoon View | Living area

Suite, 1 Bedroom, Ensuite, Lagoon View

9.6 out of 10
Exceptional
(8 reviews)
  • 80 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Accessible

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Junior Suite, 1 King Bed with Sofa bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 2 Double Beds

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Classic Room, 2 Double Beds

8.6 out of 10
Excellent
(39 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Classic Room, 1 King Bed

8.6 out of 10
Excellent
(68 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Lagoon View

View from room

Room, 1 King Bed, Lagoon View

8.4 out of 10
Very good
(22 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Lagoon View

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Junior Suite, 1 King Bed with Sofa bed, Lagoon View

  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, Accessible

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Junior Suite, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, Accessible

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Classic Room, Accessible

8.8 out of 10
Excellent
(3 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Accessible

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Classic Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(18 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

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Courtyard by Marriott Redwood City

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, (1005)
The price is NZ$719
for 1 room
includes taxes & fees
18 Aug - 19 Aug
Courtyard by Marriott Redwood City

About the area

Redwood City

Located in Redwood City (Redwood Shores), Grand Bay Hotel San Francisco is within a 10-minute drive of San Mateo County Event Center and Kaiser Permanente Redwood City Medical Center. .This hotel is 5.6 mi (9 km) from San Francisco Bay and 8.3 mi (13.4 km) from Facebook Campus.

What's nearby

  • Hiller Aviation Museum - 18 min walk - 1.5 km
  • San Mateo County Event Center - 5 min drive - 6.0 km
  • Kaiser Permanente Redwood City Medical Center - 5 min drive - 7.1 km
  • Filoli - 16 min drive - 14.3 km
  • Stanford University - 17 min drive - 15.6 km

Getting around

  • Belmont Station - 3 min drive
  • San Francisco Intl. Airport (SFO) - 15 min drive

Restaurants

  • ‪In-N-Out Burger - ‬3 min drive
  • ‪Peacock's Koriander Indian Cuisine - ‬2 min drive
  • ‪Scroll Bar Waterside Kitchen - ‬1 min walk
  • ‪Starbucks - ‬13 min walk
  • ‪Chuck's Donuts - ‬3 min drive

About this property

Grand Bay Hotel San Francisco

Waterfront hotel with a 24-hour fitness center and a 24-hour business center
Grand Bay Hotel San Francisco offers 421 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 55-inch flat-screen televisions come with premium digital channels. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 421 guestrooms featuring flat-screen televisions. Your bed comes with down comforters and Egyptian cotton sheets. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with shower/tub combinations feature rainfall showerheads and designer toiletries.
Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, wedding services, and a television in a common area.
Grab a bite at Waterside Grill & Lounge, a restaurant which features a bar/lounge and a pool view. You can also stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Planning an event in Redwood City? This hotel has 20000 square feet (1858 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Waterside Grill & Lounge - Overlooking the pool, this restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (USD 30 per night)
  • Wheelchair-accessible van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 29 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Waterside Grill & Lounge

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool
  • Pool gate
  • Snack bar/deli
  • Travel cot

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 20,000 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • On the waterfront
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Handrails in hallways (86 centimetre high)
  • Handrails in stairways (86 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Raised toilet seat (43 centimetre high)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (81 centimetre high)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 1987
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium digital channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
3 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 20 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 29 per person
  • Covered self parking fee: USD 30 per night
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sofitel Hotel
Sofitel Hotel San Bay Francisco
Sofitel San Francisco Bay
Redwood City Sofitel
Sofitel Hotel Redwood City
Sofitel Redwood City
Sofitel San Francisco Bay Hotel Redwood City
Sofitel San Francisco Bay Hotel
Sofitel San Francisco Bay Redwood City
Pullman San Francisco Bay Hotel Redwood City
Pullman San Francisco Bay Hotel
Pullman San Francisco Bay Redwood City

Grand Bay Hotel San Francisco Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 539 out of 1008 reviews
Rating 8 - Good. 192 out of 1008 reviews
Rating 6 - Okay. 145 out of 1008 reviews
Rating 4 - Poor. 72 out of 1008 reviews
Rating 2 - Terrible. 60 out of 1008 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Alan, Green Cove Springs

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
$30 parking per day. I never had to pay for parking there before and my stay was 30 days. TERRIBLE!!!! Elaine. the counter clerk is VERY RUDE not only to me and my wife, but 3 other couples I recommended staying there for my 80th birthday. All other staff members and cleaning staff were courteous and excellent. Because of Elaine, neither I nor my friends will ever stay again at the Grand Bay Hotel. She is a detriment to the hotel. I heard other guests complain about her.
Stayed 13 nights in Apr 2025

6/10 Okay

Edward

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
It was a good stay. They kept having issues with their computer systems. Ironically, they are located in the heart of Silicon Valley. This property was quite understaffed as well. Parking needs to be more resonable and they need to provide EV chargers.
Stayed 2 nights in Apr 2025

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities
The bar and restaurant staff were amazing!! Our room was spotless and cleaned daily. Front desk people not as friendly but not bad. Really enjoyed our stay!! 10/10
Stayed 4 nights in Apr 2025

10/10 Excellent

Rick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

6/10 Okay

Shayna

Liked: Cleanliness, staff & service
The property was clean and the staff were lovely. The rooms were fine, but needed updating. Our bathroom mirror was broken. The bathroom was fine but definitely dated. There was no fan in the bathroom which made it difficult to defog the mirror. With that being said, the beds and pillows were amazingly comfortable.
Stayed 3 nights in Apr 2025

10/10 Excellent

Alan, Green Cove Springs

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 8 nights in Apr 2025

10/10 Excellent

jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This continues to be a very fine hotel. The rooms are nice and the overall setting is very pleasant.
Stayed 3 nights in Apr 2025

10/10 Excellent

Connie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and safe location
Stayed 1 night in Apr 2025

10/10 Excellent

Luisa

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Jakob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Sandy

Travelled with family
Liked: Staff & service, amenities
While the staff were kind and attentive, the room was dated and hot. The entire stay the air would not work properly and the amenities were old. Also the size of the room was very tight. Nice hotel but it needs some attention.
Stayed 3 nights in Mar 2025

10/10 Excellent

kevin

Stayed 1 night in Apr 2025

10/10 Excellent

Jennifer, Paso Robles

Liked: Cleanliness, staff & service, property conditions & facilities
Very happy with this property, stayed here before flying out of SFO and it’s clean, restaurant was great for dinner, everyone super friendly. I read some negative reviews and was very pleasantly surprised! Would definitely book again.
Stayed 1 night in Apr 2025

6/10 Okay

Jan R

Stayed 5 nights in Mar 2025

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it

10/10 Excellent

Atul

Stayed 1 night in Mar 2025

10/10 Excellent

Sylvia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Mar 2025

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 4 nights in Mar 2025

10/10 Excellent

NT

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay. Great if you want to be next to the airport. Great Breakfast Restaurant.
Stayed 1 night in Jan 2025

8/10 Good

Michelle

Travelled with family
Liked: Amenities
This is the only place I will ever stay at if I want to be close to the airport. I’ve stayed in all the other airport hotels…awful. This one is much more quiet, clean, and convenient in the morning to get something to eat and drink. It’s also much happier in the lobby
Stayed 3 nights in Mar 2025

8/10 Good

Birsen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tranquil location

We chose this location since it was close to the wedding event we were joining. The hotel is in a tranquil location and it was relaxing to stay there. I wish there was shuttle to the train station( Caltrain), cafes, restaurants nearby
Stayed 4 nights in Mar 2025

10/10 Excellent

Hui

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025