Holiday Inn Hotel & Suites San Mateo-San Francisco SFO by IHG

3.0 star property

Photo gallery for Holiday Inn Hotel & Suites San Mateo-San Francisco SFO by IHG

Exterior
Property amenity
Exterior
Suite, Multiple Beds
Breakfast and dinner served, American cuisine

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Housekeeping

Explore the area

View map
330 N Bayshore Blvd, San Mateo, CA, 94401
  • Coyote Point Park
    ‪13 min walk‬
  • San Mateo County Event Center
    ‪4 min drive‬
  • San Francisco Bay
    ‪6 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪7 min drive‬

Room options

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(2 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed

8.0 out of 10
Very good
(51 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(85 reviews)
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room

7.0 out of 10
Good
(8 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 Twin Bed

Suite, 1 Bedroom

8.8 out of 10
Excellent
(6 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Roll-in Shower (Communications Accessible)

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Accessible Bathtub (Communications)

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, Multiple Beds

8.6 out of 10
Excellent
(15 reviews)
  • 47 sq m
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(11 reviews)
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(4 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Similar properties

About the area

San Mateo

Located in San Mateo (Central San Mateo), Holiday Inn Hotel & Suites San Mateo-San Francisco SFO by IHG is within a 10-minute drive of San Mateo County Event Center and San Francisco Bay. .This hotel is 8.5 mi (13.8 km) from Kaiser Permanente Redwood City Medical Center and 8.6 mi (13.9 km) from Fox Theatre.

What's nearby

  • Coyote Point Park - 13 min walk - 1.1 km
  • Poplar Creek Golf Course - 14 min walk - 1.2 km
  • San Mateo County Event Center - 4 min drive - 5.0 km
  • Hillsdale Shopping Center - 5 min drive - 7.1 km
  • San Francisco Bay - 6 min drive - 9.0 km

Getting around

  • San Mateo Station - 3 min drive
  • San Francisco Intl. Airport Station - 12 min drive
  • San Francisco Intl. Airport (SFO) - 14 min drive

Restaurants

  • ‪Rise Woodfire - ‬3 min drive
  • ‪Totoro Ramen - ‬2 min drive
  • ‪Celia's Mexican Restaurant - ‬2 min drive
  • ‪Taqueria La Cumbre - ‬4 min drive
  • ‪Tabla Indian Restaurant - ‬20 min walk

About this property

Holiday Inn Hotel & Suites San Mateo-San Francisco SFO by IHG

Hotel with a restaurant, in the vicinity of San Mateo County Event Center
Holiday Inn Hotel & Suites San Mateo-San Francisco SFO by IHG offers 172 air-conditioned accommodations with safes and complimentary newspapers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 172 air-conditioned rooms featuring refrigerators and microwaves. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have shower/tub combinations and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a banquet hall.
Enjoy American cuisine at Bistro 330, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are served on weekdays from 6:00 AM to 10:30 AM and on weekends from 6:00 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:30 AM and on weekends between 6:00 AM and 10:30 AM.
Bistro 330 - This restaurant specializes in American cuisine and serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 25 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 6:00 AM to 10:30 AM on weekends; USD 20 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bistro 330

Things to do

  • 24-hour gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Thin carpet in room
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before 11 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 20 per person
  • Self parking fee: USD 25.00 per day
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel San Mateo
Holiday Inn San Mateo
San Mateo Holiday Inn
Holiday Inn San Mateo Hotel
Holiday Inn Hotel San Mateo-San Francisco SFO
Holiday Inn Hotel San Mateo-San Francisco
Holiday Inn San Mateo-San Francisco SFO
Holiday Inn San Mateo-San Francisco
Holiday Inn Suites San Mateo
Holiday Inn Hotel Suites San Mateo San Francisco SFO

Holiday Inn Hotel & Suites San Mateo-San Francisco SFO by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 446 out of 1010 reviews
Rating 8 - Good. 208 out of 1010 reviews
Rating 6 - Okay. 179 out of 1010 reviews
Rating 4 - Poor. 97 out of 1010 reviews
Rating 2 - Terrible. 80 out of 1010 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Luis

Liked: Staff & service, amenities
Smellyentrance..lime urine smell, my hallway smelled.like if water has been sitiin in n carpet for days..saw they were some euipment there outside a room..thats why..probaly water busted ipen ,no shuttle have a van i side the pkng lot..for another ng?..internet oage saids shuttle
Stayed 2 nights in Jun 2025

10/10 Excellent

Heinz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The holiday day inn in San Mateo has been my go to hotel when I visit family in San Francisco. I have met Jessie on each visit and he has been very helpful, professional and ensured I had a quiet room. Hotel was very clean and I could not find any issues to report. I look forward to my next visit.
Stayed 2 nights in Jun 2025

4/10 Poor

Logan

Liked: Cleanliness
The blinds didn’t block the light and one of their lights were coming through, so the room wasn’t dark. They also make you pay for $25 parking per night.
Stayed 1 night in Jun 2025

10/10 Excellent

Katsuya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location quiet pool gym free parking good breakfast.
Stayed 3 nights in May 2025

8/10 Good

Marcie

Liked: Staff & service
It was a pleasant stay. Nice and helpful staff.
Stayed 2 nights in Jun 2025

8/10 Good

Rosalyn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was spacious
Stayed 2 nights in Jun 2025

8/10 Good

Amanda

Liked: Cleanliness, property conditions & facilities
A clean, quiet place to sleep. The spa and sauna are nice, but there is no pool. I wish the rooms had a clock in them. I also wish there were a breakfast included. All of my towels were taken when they serviced the room and they didn’t replace them, but when I asked for more towels they brought them to the room quickly (after being told in the hallway by housekeeping that there were no towels???) Prices here are high - $25 a day to park and a $10 bottle of beer at the bar are excessive, but overall a nice place to stay.
Stayed 2 nights in Jun 2025

8/10 Good

Elesesamoaolepapalagi

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Ai

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

SHAMIM

Travelled with partner
Disliked: Staff & service, property conditions & facilities
No restaurant. Difficult to get taxi. No room service. No shops in the surrounding
Stayed 1 night in Jun 2025

6/10 Okay

Antonio

Liked: Cleanliness
I did enjoy my stay, but I think my room was a little outdated.
Stayed 2 nights in Jun 2025

6/10 Okay

VINAY

Everything thing was ok but I didn’t got my security deposit back.
Stayed 1 night in May 2025

10/10 Excellent

Kathryn

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The staff were very friendly and helpful! Jas (spelling?) and Brooke especially were great! Our first room was directly across from the ice machine and the people above us were heavy footed, so we asked for a different room- Jas took Excellent care of us! We would definitely stay there again!
Suite in main building
Suite bathroom
Breakfast at in-hotel Bistro!
Pancakes at in-hotel Bistro!
Stayed 4 nights in Jun 2025

4/10 Poor

Miguel

Stayed 1 night in Jun 2025

10/10 Excellent

Linda

Stayed 1 night in Jun 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Lourdes

Stayed 3 nights in Jun 2025

10/10 Excellent

Pooja

Stayed 1 night in May 2025

2/10 Terrible

Sangjae

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Broken Toliet, No
Stayed 1 night in Jun 2025

8/10 Good

Rebekah Camille

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wasn’t aware of having to pay for parking until I got there. I booked through Expedia and did not see this l, but the check in clerk made it clear to me it was on their webpage.
Stayed 6 nights in Jun 2025

2/10 Terrible

Anil

Travelled with family, Travelled with partner
Disliked: Cleanliness, amenities
Front desk person was not there. I have to wait for 15 minutes.
Stayed 1 night in Jun 2025

6/10 Okay

Babara

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Reception desk was rude. Charged us for parking when it wasnt stated on the hotels.com app. Both beds had chunks missing in the headboard. had
Stayed 1 night in May 2025

10/10 Excellent

hyeongyu

Stayed 2 nights in Jun 2025

8/10 Good

Jaren

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Abdul

Stayed 2 nights in May 2025