2/10 Terrible
lewis
Travelled with partner
4 Aug 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I NEVER post reviews but this was the WORST hotel experience I have had and I feel the need to warn others. Obviously I didnt expect a high end experience, but the level of noise, filth, rudeness from office staff and deceptive practices makes this hotel less than 1 star. First, I booked a room with 2 beds and was given a single room. They refused to refund the difference of the room prices and lied to Expedia and said they had moved us to the correct room to avoid giving the refund. When I called to ask about their parking, which was clearly stated on the hotel amenities, the manager snickered and said they only have "limited parking", which turned out to be 13 spaces for almost 50 rooms. When I asked about other parking options near the hotel, I was told to "figure it out". Not to mention, our tiny car barely fit. The elevator was broken. The room was filthy. The pillows were pitifully flat. The bed was extremely uncomfortable. The noise from other rooms radiated thru our room. The icing on the cake was when the shower nozzle literally flew off and hit me. All in all, a truly horrid experience.
lewis
Stayed 3 nights in Aug 2025