voco Orchard Singapore by IHG

5.0 star property

Photo gallery for voco Orchard Singapore by IHG

Exterior
Suite, 1 King Bed with Sofa bed
Property amenity
Outdoor pool, free pool cabanas, pool umbrellas
4 restaurants, breakfast, lunch, dinner served; Italian cuisine

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Bar
  • Parking available

Explore the area

Map
581 Orchard Road, Singapore, 238883
  • ION Orchard
    ‪4 min walk‬
  • Orchard Road
    ‪15 min walk‬
  • Singapore Botanic Gardens
    ‪16 min walk‬
  • Singapore (SIN-Changi)
    ‪30 min drive‬

Room options

Deluxe Room, 1 King Bed (High Floor)

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Accessible

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Single Beds (High Floor)

  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room (Walk-In Shower)

  • 32 sq m
  • Sleeps 2
  • 1 Twin Bed

Presidential Suite

  • 164 sq m
  • Sleeps 3
  • 1 Twin Bed

Deluxe Room (High Floor)

  • 32 sq m
  • Sleeps 2
  • 1 Twin Bed

Deluxe Room, 2 Single Beds (Walk-In Shower)

  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds

Suite, 1 King Bed with Sofa bed

  • 69 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Club Room, 1 King Bed, Balcony (Premium)

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Club lounge access

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Single Beds, Accessible, Club lounge access

  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room, 2 Single Beds

  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room, 1 King Bed (Walk-In Shower)

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Club lounge access

  • 69 sq m
  • Sleeps 3
  • 1 Twin Bed

Deluxe Room, 2 Single Beds

  • Sleeps 3
  • 2 Twin Beds

Deluxe Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Singapore

Voco Orchard Singapore by IHG is centrally located in Singapore, a 4-minute walk from ION Orchard and 15 minutes by foot from Orchard Road. .This family-friendly hotel is 1.2 mi (1.9 km) from Singapore Botanic Gardens and 1.8 mi (2.8 km) from National Museum of Singapore.

What's nearby

  • ION Orchard - 4 min walk - 0.4 km
  • Orchard Road - 15 min walk - 1.3 km
  • Singapore Botanic Gardens - 16 min walk - 1.4 km
  • Marina Bay Sands Casino - 7 min drive - 5.1 km
  • Universal Studios Singapore - 13 min drive - 8.8 km

Getting around

  • Orchard Station - 7 min walk
  • Kempas Baru Station - 32 min drive
  • Seletar Airport (XSP) - 26 min drive

Restaurants

  • ‪McDonald's & McCafé - ‬1 min walk
  • ‪French Fold - ‬3 min walk
  • ‪Häagen-Dazs - ‬1 min drive
  • ‪Merci Marcel - ‬3 min walk
  • ‪Thai Tantric - ‬3 min walk

About this property

voco Orchard Singapore by IHG

Luxury hotel with 4 restaurants connected to a shopping center in Singapore
Voco Orchard Singapore by IHG offers 423 shared accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Singapore hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include sports massages and massages.
Make yourself at home in one of the 423 individually decorated guestrooms, featuring refrigerators and minibars. Your bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access is available. Private bathrooms have deep soaking bathtubs and rainfall showerheads.
Enjoy a range of recreational amenities, including an outdoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite at Opus Bar and Grill, one of the hotel's 4 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6 AM to 10:30 AM for a fee.
Featured amenities include limo/town car service, express check-out, and dry cleaning/laundry services. Planning an event in Singapore? This hotel has 23203 square feet (2156 square meters) of space consisting of conference space and 17 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and limited parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.
Opus Bar and Grill - This steakhouse serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required.
Il Cielo - This poolside restaurant specializes in Italian cuisine and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open select days.
Iggy's - This restaurant specializes in Modern European cuisine and serves lunch and dinner. Reservations are required. Open select days.
D9 Cakery - Onsite delicatessen. Open daily.
Late night fare is available from room service (during limited hours).

Languages

Chinese (Mandarin), English, French, German, Hindi, Italian, Japanese, Korean, Malay, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Onsite parking available only on request
  • Secured valet parking on site (SGD 15 per day)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6 AM to 10:30 AM for a fee: SGD 45.56 for adults and SGD 22.78 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • D9 Cakery
  • Iggy's
  • il Cielo
  • Opus Bar and Grill

Things to do

  • Art gallery
  • Children's pool
  • Designer stores
  • Free bicycle rentals
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping centre
  • Steam room

Family friendly

  • Children's pool
  • Free cot
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 17 meeting rooms
  • 23,203 square feet of conference space

Outdoors

  • Free pool cabanas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 2 treatment rooms
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (127 centimetre wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Late-night room service
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Shared accommodation
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for SGD 70.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SGD 45.56 for adults and SGD 22.78 for children
  • Airport shuttle fee: SGD 90.95 per vehicle (one way)
  • Secured valet parking fee: SGD 15 per day
  • Rollaway bed fee: SGD 70.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Hilton Hotel Singapore
Hilton Singapore
Singapore Hilton
Hilton International Singapore
Hilton Singapore Hotel Singapore
Singapore Hilton International
Hilton Singapore Hotel

voco Orchard Singapore by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 198 out of 341 reviews
Rating 8 - Good. 94 out of 341 reviews
Rating 6 - Okay. 35 out of 341 reviews
Rating 4 - Poor. 5 out of 341 reviews
Rating 2 - Terrible. 9 out of 341 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jeffrey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Manish

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

SG-AUG24

nice spacious room. excellent location. comfortable beds and great breakfast variety
Stayed 2 nights in Dec 2024

10/10 Excellent

Thomas, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding service by staff.. from front desk to housekeeper.. Will definitely be back again..
Stayed 1 night in Jan 2025

10/10 Excellent

QUN

Stayed 1 night in Jan 2025

2/10 Terrible

Hong Wai

Disliked: Cleanliness, amenities, property conditions & facilities
Terrible. 1. Hotel water never come at the tap. If you turn the tap to the left by 2/3, no water is coming out. By managing at 1/3 turn, hot water never come and the water pressure is extremely low. 2. Shower head water pressure is extremely, extremely low. It took me one minute to complete wet my short hair. Ridiculous. It triple my shower time. 3. Half of the surface of the air grill at the cool air discharge is dark. Not sure if it is mould or dirt. Believe the condition is a lot worse behind the grill and inside the air duct.
Stayed 1 night in Jan 2025

8/10 Good

Tina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and walkable to shopping.
Stayed 3 nights in Jan 2025

8/10 Good

Ariel, Irvine

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Great service, very good location but needs improvement on rooms, bathrooms, overall interior. Its a bit dated. Would stay here again if they do renovation, refresh of the rooms and interiors.
Stayed 3 nights in Jan 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 1 night in Jan 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great brekkie and friendly team

Travelling with a 2 year old and arriving late from a long haul flight. Check in was super easy, friendly and even gifted a soft toy. The cot was all ready in the room as requested and then at breakfast. It was a great selection, (better than many hotels that I have stayed in recently), and again the friendly staff helped with a good table and a high chair. Both pools were connected and I couldn’t recommend it enough for the staff and location. Do be minded that it is on Orchard Road and occasionally you could hear some loud traffic. Thanks for making our stay very easy and enjoyable.
Stayed 2 nights in Dec 2024

8/10 Good

Kin Kong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Hin Fung

Stayed 2 nights in Nov 2024

6/10 Okay

Annie

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Over price. Room old , shower in bathtub annoy and especially aircond so noisy every 5 mins.
Stayed 3 nights in Dec 2024

10/10 Excellent

Su Ling Serene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had the opportunity to go to the lounge when I stayed in Voco Hotel. The staff, whom I saw the 2 days while in the lounge were awesome! They are Joo, Sheryl, Roy and Natasha. They were friendly and approachable - always attending to my needs where necessary. They would take the initiative to recommend and serve me drinks as I ate in the lounge, be it during tea break or dinner. They were also prompt in clearing the table as I was done eating. The table is therefore always clean and tidy. When given the time, Joo and Sheryl would ask for feedback, so that they would improve on the quality of the food and services. They welcomed any feedback given and were also appreciative of them. I felt very comfortable dining in the lounge - not only because of the food quality but the amiable nature of the staff. They are truly an asset to the hotel. Thank you for this wonderful experience.
Stayed 2 nights in Dec 2024

10/10 Excellent

Norbert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On Orchard road and close to the MRT. The service was excellent
Stayed 2 nights in Dec 2024

8/10 Good

Robynne

Very good location, helpful staff although when enquiring of the concierge about the gold markets etc we were directed th Orchard Road and not told about the gold in the Indian Quarter. When asking for the shuttle to the airport we were told we had to use the taxis e even though the shuttle had dropped us there.
Stayed 3 nights in Nov 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything around Orchard Road, close to MRT station.
Stayed 4 nights in Nov 2024

10/10 Excellent

Sondang Meyhwa Angeline, Jagakarsa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Service for the friendly and helpful staff. Room is clean, comfortable, and well-maintained facilities. Hotels in convenient and close to attractions, restaurants, and transportation options. It also offers stunning view. The check in and late check out went smooth with such efficiency and convenient process. They always served us with such warmth and friendly smiles. The restaurant offers a great varieties of food that will spoil the belly. The area of restaurant was clean and well-maintained. The staff are also attentive to our requests. I, frankly speaking, had enjoyable and pleasant stay and hope to come back whenever time permits. Thanks Team…
Stayed 2 nights in Oct 2024

10/10 Excellent

Sondang Meyhwa Angeline, Jagakarsa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Service for the friendly and helpful staff. Room is clean, comfortable, and well-maintained facilities. Hotels in convenient and close to attractions, restaurants, and transportation options. It also offers stunning view. The check in and late check out went smooth with such efficiency and convenient process. They always served us with such warmth and friendly smiles. The restaurant offers a great varieties of food that will spoil the belly. The area of restaurant was clean and well-maintained. The staff are also attentive to our requests. I, frankly speaking, had enjoyable and pleasant stay and hope to come back whenever time permits. Thanks Team…
Stayed 3 nights in Oct 2024

10/10 Excellent

Ling Ling

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay in voco

Very good
Stayed 4 nights in Nov 2024

10/10 Excellent

Choua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Dushyant Kumar

Liked: Cleanliness, staff & service, property conditions & facilities
It was great
Stayed 7 nights in Oct 2024

10/10 Excellent

Bobby

Stayed 3 nights in Sep 2024

10/10 Excellent

sansar

Stayed 2 nights in Aug 2024

10/10 Excellent

Steven Ronnie Victor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great hotel couldn’t pick a fault staff were so helpful rooms were very clean and the breakfast was awesome great variety . Location was brilliant right on the strip close to shopping malls and the mrt .
Stayed 7 nights in Sep 2024

10/10 Excellent

Branko

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Voco Orchard Singapore Hotel were all very welcoming and friendly and made our one week long stay a memorable one. Orchard Road Singapore is a shopping and dining experience that will stay with you for a very long time. Singapore is one of the prettiest cities in the world.
Stayed 7 nights in Sep 2024