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Henn na Hotel Tokyo Ginza

3.0 star property

Photo gallery for Henn na Hotel Tokyo Ginza

Restaurant
Exterior
Laundry
Deluxe Twin Room, Non Smoking
Universal Twin Room Non Smoking

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
2-2-1 Tsukiji, Chuo-ku, Tokyo, Tokyo, 104-0045
  • Place, Kabuki-za Theatre
    ‪6 min walk‬
  • Place, Tsukiji Outer Market
    ‪6 min walk‬
  • Place, Ginza Six
    ‪10 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪35 min drive‬

Room options

View all photos for Deluxe Single Room, Non Smoking

Deluxe Single Room, Non Smoking

Deluxe Single Room, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room, Non Smoking

Deluxe Twin Room, Non Smoking

Deluxe Twin Room, Non Smoking

8.4 out of 10
Very good
(19 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Double Room, 1 Double Bed, Non Smoking

Double Room, 1 Double Bed, Non Smoking

Double Room, 1 Double Bed, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Twin Room, 2 Single Beds, Non Smoking

Standard Twin Room, 2 Single Beds, Non Smoking

Standard Twin Room, 2 Single Beds, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for ReFa Corner Twin Room, Non Smoking

ReFa Corner Twin Room, Non Smoking

ReFa Corner Twin Room, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Universal Twin Room Non Smoking

Universal Twin Room Non Smoking

Universal Twin Room Non Smoking

  • 28 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for ReFa Corner Twin Room

In-room safe, desk, laptop workspace, soundproofing

ReFa Corner Twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Universal Twin Room Non-smoking

In-room safe, desk, laptop workspace, soundproofing

Universal Twin Room Non-smoking

  • Sleeps 3
  • Free Wi-Fi

View all photos for Semi Double Room（Deluxe Single Room）

In-room safe, desk, laptop workspace, soundproofing

Semi Double Room（Deluxe Single Room）

  • Sleeps 1
  • Free Wi-Fi

View all photos for Deluxe Twin Room

In-room safe, desk, laptop workspace, soundproofing

Deluxe Twin Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Twin Room

In-room safe, desk, laptop workspace, soundproofing

Twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Double Room

In-room safe, desk, laptop workspace, soundproofing

Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • Free Wi-Fi

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About the area

Tokyo

In the heart of Tokyo, Henn na Hotel Tokyo Ginza is within a 5-minute drive of Tsukiji Outer Market and Tokyo Imperial Palace. .This hotel is 2.4 mi (3.8 km) from Tokyo Tower and 2.8 mi (4.5 km) from Toyosu Market.

What's nearby

  • Kabuki-za Theatre - 6 min walk - 0.5 km
  • Tsukiji Outer Market - 6 min walk - 0.6 km
  • Mitsukoshi Ginza - 7 min walk - 0.7 km
  • Ginza Six - 10 min walk - 0.9 km
  • Ginza Wako Building - 10 min walk - 0.9 km

Getting around

  • Shintomicho Station - 2 min walk
  • Hatchobori Station - 8 min walk
  • Haneda Airport (HND) - 33 min drive

Restaurants

  • ‪ゆで太郎 - ‬2 min walk
  • ‪中華定食 寿楽 - ‬2 min walk
  • ‪日乃屋カレー - ‬3 min walk
  • ‪天花そば - ‬3 min walk
  • ‪おかってや - ‬2 min walk

About this property

Henn na Hotel Tokyo Ginza

Henn na Hotel Tokyo Ginza offers 98 air-conditioned accommodations with safes and slippers. This Tokyo hotel provides complimentary wireless Internet access. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 98 air-conditioned rooms featuring refrigerators. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include safes and desks, and housekeeping is provided daily.
Enjoy the recreation opportunities such as bicycles to rent or make use of other amenities including complimentary wireless internet access.
At Henn na Hotel Tokyo Ginza, enjoy a satisfying meal at the restaurant.
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Limited parking is available onsite.
Henn na Hotel Tokyo Ginza has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limited on-site parking

Food and drink

  • A restaurant

Things to do

  • Bicycle rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • Lift

More

  • 1 building
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Laptop workspace
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Multi-lingual robots will assist guests during check-in at the front desk.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts only chip-and-PIN credit cards for onsite payments
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Robot Hotel Henn na Hotel Tokyo Ginza

Robot Hotel Henn na Hotel Ginza

Robot Henn na Tokyo Ginza

Robot Henn na Ginza

Henn Na Tokyo Ginza Tokyo

Henn na Hotel Tokyo Ginza Hotel

Henn na Hotel Tokyo Ginza Tokyo

Henn na Hotel Tokyo Ginza Hotel Tokyo

Henn na Hotel Tokyo Ginza Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 260 out of 561 reviews
Rating 8 - Good. 219 out of 561 reviews
Rating 6 - Okay. 53 out of 561 reviews
Rating 4 - Poor. 15 out of 561 reviews
Rating 2 - Terrible. 14 out of 561 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Esther

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Facilities in the hotel were great! Impressed with the cleanliness of the hotel. The food at the lounge was good, and we like the additional service of biscuits and drinks after breakfast hours. Overall very satisfied with our stay!
Stayed 4 nights in Dec 2025

8/10 Good

Rosalie

Liked: Cleanliness, amenities, property conditions & facilities
Convenient location, affordable price, and clean room (bathroom was less than ideal this time).
Stayed 4 nights in Dec 2025

10/10 Excellent

Linda

Liked: Cleanliness, amenities, property conditions & facilities
Loved my stay here, hotel was perfect - loved the robots, room was great, breakfast was reasonable, and the free cocktails were a nice touch. Totally hassle free stay
Stayed 5 nights in Dec 2025

10/10 Excellent

Erlene

Free breakfast i Near convenience store and train stations.
Stayed 3 nights in Nov 2025

10/10 Excellent

Annaliza

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel clean and no sound from outside buzzling convenient place near train station and near convenience store accessible place the breakfast is nice even it’s simple but delicious they have free alcohol drinks and coffee soft drinks you can check in and check out in the computer robot no human staff in front but process for check in and checkout is easy they have multilingual language definitely come back
Stayed 1 night in Nov 2025

10/10 Excellent

Lyndsie

Stayed 4 nights in Nov 2025

10/10 Excellent

Yee

Stayed 2 nights in Nov 2025

10/10 Excellent

Violeta

Liked: Cleanliness, amenities, property conditions & facilities
Everything was absolutely amazing .
Stayed 1 night in Nov 2025

8/10 Good

Hannah

Stayed 4 nights in Oct 2025

6/10 Okay

Tori

Stayed 1 night in Oct 2025

8/10 Good

Yuko

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

HEE HYO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2025

10/10 Excellent

Cheng Ling

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

10/10 Excellent

Kenny

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was comfortable and clean. Not really in city centre but near 2 train stations of different lines. Includes basic breakfast. Quiet area around hotel.
Stayed 3 nights in Oct 2025

10/10 Excellent

paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel at a great price. Friendly staff, clean rooms, unique front desk robots, nightly drinks and all day snacks. Highly recommend.
Stayed 4 nights in Oct 2025

10/10 Excellent

Jeffery

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple quiet and friendly
Stayed 2 nights in Sep 2025

10/10 Excellent

Hisashi

Liked: Cleanliness, staff & service, property conditions & facilities
立地が良く、コンビニも近くにありとても便利。
Stayed 2 nights in Aug 2025

8/10 Good

KHOA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 3 nights in Sep 2025

6/10 Okay

Anna Julia

Travelled with family
Hotel tem excelente localização e bom custo beneficio, o quarto que fiquei para 3 pessoas é muito pequeno, pois é adaptado, com um sofa cama bem desconfortavel, se for para 2 pessoas é ok. O cafe da manha super simples, apenas cereal, suco e uns paes, mas também estava ok.
Stayed 12 nights in Aug 2025

10/10 Excellent

Jose, Draper

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in, unbeatable area convenient store few steps away.
Stayed 5 nights in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Tokyo hotel stay!

A very clean and comfortable hotel. High quality mid-range accommodation with basic breakfast and coffee/refreshments available all day. Free luggage storage. Robots at reception add to the experience. Metro station 100m away Great Tokyo hotel.
Stayed 3 nights in Aug 2025

10/10 Excellent

Laura, Victoria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A small place with lots of extras, like microwave and breakfast and a cleaning machine.
Stayed 3 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Esen

Stayed 4 nights in Jun 2025

6/10 Okay

Anna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
It was nice, staff was soso though. The guy was a bit rude.
Stayed 4 nights in Jun 2025