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Henn na Hotel Tokyo Ginza

3.0 star property

Photo gallery for Henn na Hotel Tokyo Ginza

Building design
Exterior
Restaurant
Double Room, 1 Double Bed, Non Smoking
Building design

Popular amenities

  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Free WiFi
  • Air conditioning
  • Restaurant

Explore the area

Map
2-2-1 Tsukiji, Chuo-ku, Tokyo, Tokyo, 104-0045
  • Tsukiji Outer Market
    ‪6 min walk‬
  • Tokyo Tower
    ‪3 min drive‬
  • Tokyo Imperial Palace
    ‪3 min drive‬
  • Tokyo (HND-Haneda)
    ‪16 min drive‬

Room options

View all photos for Standard Twin Room, 2 Single Beds, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Standard Twin Room, 2 Single Beds, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 17 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Corner Twin Room, Non Smoking

Corner Twin Room, Non Smoking

Corner Twin Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 19.6 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, 1 Double Bed, Non Smoking

Double Room, 1 Double Bed, Non Smoking

Double Room, 1 Double Bed, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 14 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Twin Room, Non Smoking

Deluxe Twin Room, Non Smoking

Deluxe Twin Room, Non Smoking

8.2 out of 10
Very good
(15 reviews)
  • 17 sq m
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Deluxe Single Room, Non Smoking

Deluxe Single Room, Non Smoking

Deluxe Single Room, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 13 sq m
  • Sleeps 1
  • 1 Large Twin Bed

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About the area

Tokyo

In the heart of Tokyo, Henn na Hotel Tokyo Ginza is within a 5-minute drive of Tsukiji Outer Market and Tokyo Imperial Palace. .This hotel is 2.4 mi (3.8 km) from Tokyo Tower and 2.8 mi (4.5 km) from Toyosu Market.

What's nearby

  • Tsukiji Outer Market - 6 min walk - 0.6 km
  • Tokyo Tower - 3 min drive - 3.7 km
  • Tokyo Imperial Palace - 3 min drive - 2.7 km
  • Toyosu Market - 4 min drive - 3.8 km
  • Tokyo Dome - 5 min drive - 5.1 km

Getting around

  • Shintomicho Station - 2 min walk
  • Hatchobori Station - 8 min walk
  • Haneda Airport (HND) - 25 min drive

Restaurants

  • ‪なか卯築地橋店 - ‬1 min walk
  • ‪ゆで太郎 - ‬2 min walk
  • ‪さらしなの里 - ‬2 min walk
  • ‪中華定食寿楽 - ‬2 min walk
  • ‪鍛冶屋文蔵新富町店 - ‬1 min walk

About this property

Henn na Hotel Tokyo Ginza

Hotel with a restaurant, a quick walk to Tsukiji Outer Market
Henn na Hotel Tokyo Ginza offers 98 air-conditioned accommodations with safes and slippers. This Tokyo hotel provides complimentary wireless Internet access. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 98 air-conditioned rooms featuring refrigerators. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include safes and desks, and housekeeping is provided daily.
Enjoy the recreation opportunities such as bicycles to rent or make use of other amenities including complimentary wireless internet access.
At Henn na Hotel Tokyo Ginza, enjoy a satisfying meal at the restaurant.
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Limited parking is available onsite.
Henn na Hotel Tokyo Ginza has a restaurant on site.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limited on-site parking

Food and drink

  • A restaurant

Things to do

  • Bicycle rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • Lift

More

  • 1 building
  • Built in 2018
  • Smoke-free property

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Laptop workspace
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Multi-lingual robots will assist guests during check-in at the front desk.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts only chip-and-PIN credit cards for onsite payments
This property accepts credit cards and cash
Safety features at this property include a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Robot Hotel Henn na Hotel Tokyo Ginza
Robot Hotel Henn na Hotel Ginza
Robot Henn na Tokyo Ginza
Robot Henn na Ginza
Henn Na Tokyo Ginza Tokyo
Henn na Hotel Tokyo Ginza Hotel
Henn na Hotel Tokyo Ginza Tokyo
Henn na Hotel Tokyo Ginza Hotel Tokyo

Henn na Hotel Tokyo Ginza Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 228 out of 512 reviews
Rating 8 - Good. 205 out of 512 reviews
Rating 6 - Okay. 51 out of 512 reviews
Rating 4 - Poor. 14 out of 512 reviews
Rating 2 - Terrible. 14 out of 512 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Rebecca

Travelled with family
Liked: Cleanliness
Humanoid robots at the front desk where you self check in add a bit of fun for the kids. Good location for different metro lines. Walking distance to Ginza shopping and Tsukiji markets.
Stayed 4 nights in Apr 2025

6/10 Okay

Elena

Liked: Cleanliness
The room was very small. Hard to even move around. Very hard to find someone who speaks English. The hotel was clean.
Stayed 4 nights in Apr 2025

10/10 Excellent

Gary, Buffalo

Stayed 5 nights in Mar 2025

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast and drinks in PM is a plus. Love the robots at reception. Luggage storage is easy to use. Fan sometimes is loud in the room.
Stayed 1 night in Apr 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We rented 4 rooms for 8 people. We enjoyed our 3 nights at the Henna na Hotel Ginza. The rooms were clean and comfortable. The beds were great. Loved the location away from the hustle and bustle of the city, yet close to the subway stations. The staff was wonderful. Would highly recommend staying there.
Stayed 3 nights in Apr 2025

10/10 Excellent

Ian

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The best!
Stayed 10 nights in Apr 2025

8/10 Good

Gavin

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were standard size if somewhat cramped, so not ideal if you have a lot of suitcases. Very decent hotel for the price if all you need is a bed.
Stayed 5 nights in Apr 2025

10/10 Excellent

Brian

Stayed 1 night in Apr 2025

10/10 Excellent

Xiaoshu

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Apr 2025

8/10 Good

deep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple stay one night..check in... check out...ni bother no fuss...very easy
Stayed 2 nights in Apr 2025

8/10 Good

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tokyo stay

Hotel was good. Rooms are fairly large compared to most in Tokyo. Bathroom was a little small but manageable. There was a steam closet in room, which was great for clothing freshen up. There are 2 stations within easy walking distance and plenty of restaurants, multiple convenience stores and a grocery store close by. The Lobby has multiple lockers for luggage, should you need to store prior to check in or check out. There is a lounge area that offers breakfast & beverages throughout the day, including a mix your own cocktail at night. There is a scooter hire located directly outside hotel too.
Stayed 5 nights in Apr 2025

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Arno

Stayed 3 nights in Apr 2025

10/10 Excellent

Nick

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with everything you could need close by. The breakfast was good for a free breakfast. Cereals, fruit and pastries. Coffee and juice. Free spirits in the evening. Room was clean and quiet. Recommended.
Stayed 3 nights in Apr 2025

8/10 Good

Linjie

Travelled with group
Manikins were very creepy. Breakfast was small and cold
Stayed 4 nights in Apr 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Mar 2025

8/10 Good

paul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

6/10 Okay

Caroline

Travelled with family
Liked: Amenities
Oh man, the beds and the pillows did my back in. The bed was so hard, the pillows were lumpy. But - the hotel was clean, good location, the breakfast was basic but convenient and the cookies and cocktail hour were a bonus. As for the robots at reception - I saw them have a whole convo with some other people in Japanese but they hardly interacted with us - maybe they don't speak English? We tried the LG styler - not certain it actually did anything but the machine madesome noises while it was running... little supermarket next door was well stocked and handy. There are laundry facilities and vending machines on the first floor but we didn't use them. We were on the 8th floor - nice and quiet and good blockout blinds.
Stayed 3 nights in Mar 2025

10/10 Excellent

Iluminado

Stayed 2 nights in Mar 2025

8/10 Good

Anne

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Heather

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Feb 2025

8/10 Good

Duc

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Self check, small front area with lots of luggages storage,
Stayed 1 night in Jan 2025

10/10 Excellent

Jiangwei

Liked: Cleanliness, staff & service, property conditions & facilities
3 subway lines nearby
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Jennifer

Stayed 3 nights in Nov 2024