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Hotel JAL City Tokyo Toyosu

4.0 star property

Photo gallery for Hotel JAL City Tokyo Toyosu

Restaurant
Property amenity
[Upper Floor] Superior Queen Plus Room - Non-Smoking
Lobby
In-room safe, blackout curtains, free WiFi, bed sheets

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Housekeeping
  • Free WiFi
  • Laundry

Explore the area

View map
6-4-20 Toyosu, Koto-ku, Tokyo, Tokyo, 135-0061
  • Place, teamLab Planets TOKYO
    ‪5 min walk‬
  • Place, Toyosu Market
    ‪8 min walk‬
  • Place, Tokyo Big Sight
    ‪5 min drive‬
  • Airport, Tokyo (HND-Haneda)
    ‪29 min drive‬

Room options

View all photos for [Regular Floor] Deluxe Twin Room for 3 People - Non-Smoking

In-room safe, blackout curtains, free WiFi, bed sheets

[Regular Floor] Deluxe Twin Room for 3 People - Non-Smoking

8.0 out of 10
Very good
(12 reviews)
  • City view
  • Sleeps 6
  • 3 Large Twin Beds

View all photos for [Upper Floor] Deluxe Twin Plus Room for 3 People - Non-Smoking

In-room safe, blackout curtains, free WiFi, bed sheets

[Upper Floor] Deluxe Twin Plus Room for 3 People - Non-Smoking

  • City view
  • Sleeps 6
  • 3 Large Twin Beds

View all photos for [Regular Floor] Deluxe Twin Room - Non-Smoking

In-room safe, blackout curtains, free WiFi, bed sheets

[Regular Floor] Deluxe Twin Room - Non-Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for [Upper Floor] Deluxe Twin Plus Room - Non-Smoking

In-room safe, blackout curtains, free WiFi, bed sheets

[Upper Floor] Deluxe Twin Plus Room - Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for [Regular Floor] Moderate Queen Room - Non-Smoking

In-room safe, blackout curtains, free WiFi, bed sheets

[Regular Floor] Moderate Queen Room - Non-Smoking

9.4 out of 10
Exceptional
(9 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for [Upper Floor] Moderate Queen Plus Room - Non-Smoking

In-room safe, blackout curtains, free WiFi, bed sheets

[Upper Floor] Moderate Queen Plus Room - Non-Smoking

  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for [Regular Floor] Moderate Twin Room - Non-Smoking

In-room safe, blackout curtains, free WiFi, bed sheets

[Regular Floor] Moderate Twin Room - Non-Smoking

9.2 out of 10
Wonderful
(19 reviews)
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for [Upper Floor] Moderate Twin Plus Room - Non-Smoking

In-room safe, blackout curtains, free WiFi, bed sheets

[Upper Floor] Moderate Twin Plus Room - Non-Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for [Regular Floor] Superior Queen Room - Non-Smoking

In-room safe, blackout curtains, free WiFi, bed sheets

[Regular Floor] Superior Queen Room - Non-Smoking

9.2 out of 10
Wonderful
(14 reviews)
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for [Upper Floor] Superior Queen Plus Room - Non-Smoking

[Upper Floor] Superior Queen Plus Room - Non-Smoking

[Upper Floor] Superior Queen Plus Room - Non-Smoking

  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for [Regular Floor] Superior Twin Room - Non-Smoking

In-room safe, blackout curtains, free WiFi, bed sheets

[Regular Floor] Superior Twin Room - Non-Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 27 sq m
  • River view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for [Upper Floor] Superior Twin Plus Room - Non-Smoking

[Upper Floor] Superior Twin Plus Room - Non-Smoking

[Upper Floor] Superior Twin Plus Room - Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Run of House[4PM Check in - 10AM Check out] (Single Use), Non Smoking (Assign at Check-in)

In-room safe, blackout curtains, free WiFi, bed sheets

Run of House[4PM Check in - 10AM Check out] (Single Use), Non Smoking (Assign at Check-in)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Run of House[4PM Check in - 10AM Check out] (2 People Use), Non Smoking (Assign at Check-in)

In-room safe, blackout curtains, free WiFi, bed sheets

Run of House[4PM Check in - 10AM Check out] (2 People Use), Non Smoking (Assign at Check-in)

  • Sleeps 2
  • 1 Twin Sofa Bed

View all photos for Moderate Queen Room, No Room Cleaning, Non Smoking

In-room safe, blackout curtains, free WiFi, bed sheets

Moderate Queen Room, No Room Cleaning, Non Smoking

  • 21 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Connecting Room - Non-Smoking

In-room safe, blackout curtains, free WiFi, bed sheets

Connecting Room - Non-Smoking

  • 24 sq m
  • Sleeps 6
  • 2 Large Twin Beds

View all photos for [Upper Floor] Connecting Plus Room - Non-Smoking

In-room safe, blackout curtains, free WiFi, bed sheets

[Upper Floor] Connecting Plus Room - Non-Smoking

  • 24 sq m
  • Sleeps 6
  • 2 Large Twin Beds

View all photos for Run of House, No Room cleaning, Non Smoking

In-room safe, blackout curtains, free WiFi, bed sheets

Run of House, No Room cleaning, Non Smoking

  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Moderate Twin Room, No Room cleaning, Non Smoking

In-room safe, blackout curtains, free WiFi, bed sheets

Moderate Twin Room, No Room cleaning, Non Smoking

  • 24 sq m
  • Sleeps 4
  • 2 Large Twin Beds

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About the area

Tokyo

Located in Tokyo (Koto), Hotel JAL City Tokyo Toyosu is within a 5-minute walk of teamLab Planets TOKYO and Toyosu PIT. .This hotel is 0.5 mi (0.9 km) from Ariake Arena and 0.7 mi (1.1 km) from Toyosu Market.

What's nearby

  • teamLab Planets TOKYO - 5 min walk - 0.4 km
  • Toyosu Market - 8 min walk - 0.7 km
  • Urban Dock LaLaport Toyosu - 14 min walk - 1.2 km
  • Tokyo Garden Theater - 15 min walk - 1.3 km
  • Tokyo Big Sight - 5 min drive - 2.4 km

Getting around

  • Kokusai-tenjijo Station - 2 min drive
  • Shin-toyosu Station - 4 min walk
  • Haneda Airport (HND) - 20 min drive

Restaurants

  • ‪grow nest - ‬5 min walk
  • ‪汐待茶寮 - ‬1 min walk
  • ‪大和寿司 - ‬5 min walk
  • ‪Sachi - ‬4 min walk
  • ‪Citabria Baypark Grill & Bar - ‬6 min walk

About this property

Hotel JAL City Tokyo Toyosu

Hotel connected to a rail/subway station in Tokyo with a restaurant
Hotel JAL City Tokyo Toyosu offers 330 air-conditioned accommodations with safes and complimentary bottled water. 43-inch LCD televisions come with digital channels, pay movies, and Netflix.

Bathrooms include separate bathtubs and showers with rainfall showerheads, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and change of towels can be requested.

Make yourself at home in one of the 330 air-conditioned rooms featuring LCD televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Bathrooms feature separate bathtubs and showers with rainfall showerheads and complimentary toiletries. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, discounted use of a nearby fitness facility, and bike parking.
You can enjoy a meal at 汐待茶寮 serving the guests of Hotel JAL City Tokyo Toyosu, or stop in at the grocery/convenience store. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
汐待茶寮 - Onsite buffet restaurant.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Covered parking on site (JPY 1,500 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: JPY 2,400 for adults and JPY 1,200 for children
  • A restaurant

Restaurants on site

  • 汐待茶寮

Family friendly

  • Grocery/convenience store

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Handrails in hallways
  • Lever door handles
  • Lift
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 100% renewable energy
  • 17 floors
  • Double-glazed windows
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch LCD TV with digital channels
  • Hulu
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Heating
  • LED lighting
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2400 for adults and JPY 1200 for children
  • Covered self parking fee: JPY 1500 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean & Safe Stay (Okura Nikko Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Hotel JAL City Tokyo Toyosu Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 560 out of 861 reviews
Rating 8 - Good. 225 out of 861 reviews
Rating 6 - Okay. 38 out of 861 reviews
Rating 4 - Poor. 26 out of 861 reviews
Rating 2 - Terrible. 12 out of 861 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed more than once and the second time was even better than before. Great location and service
Stayed 4 nights in Jul 2025

10/10 Excellent

Ana

Travelled with family
Liked: Amenities, property conditions & facilities
Great hotel, good location
Stayed 2 nights in Jul 2025

10/10 Excellent

Yoshinobu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Wyatt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Nisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

6/10 Okay

Ken

Stayed 1 night in Jul 2025

10/10 Excellent

Hiroaki

Stayed 2 nights in Jul 2025

10/10 Excellent

Yusuf Jovon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Kenny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time staying at JAL city Tokyo
Stayed 5 nights in Jul 2025

10/10 Excellent

Nicolas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, in and around the hotel. Also, the hotel was quiet overall and staff were very friendly.
Stayed 2 nights in Jul 2025

10/10 Excellent

Lixia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

8/10 Good

Renee

Liked: Cleanliness, staff & service
Stayed 4 nights in Jun 2025

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the hotel and its location. Not in busy areas which gives quietness, and beautiful place to walk
Stayed 5 nights in Jun 2025

10/10 Excellent

Eric

Liked: Cleanliness, amenities, property conditions & facilities
Yurikamome train station is nearby, is convenient to get to Tokyo center and offers spectacular views
Stayed 3 nights in Jun 2025

6/10 Okay

Stephanie, Longmont

Liked: Cleanliness, staff & service
Disliked: Amenities
We chose this location for its rating and distance to team Labs planets. It had a hard bed, no place to put your suitcase but everything else was perfectly adequate and nice and clean. However you really feel you are in a commercial Hotel and the breakfast was not maintained and most of the things were missing instead of being cleaned and refilled. There was no iced tea/ black tea as we had found it all the other places we stayed which was a disappointment. We felt frustrated that we paid for their breakfast and then half of the breakfast like all the fruit, all the grilled fish was already gone and not refilled.
Stayed 1 night in Jun 2025

10/10 Excellent

Sandra, San Francisco

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great clean hotel for a very reasonable price, within short walking distance of a few train stations and 5 minutes away from team lab planets. We had a great stay in a good sized clean room with a pretty view of the city and river and comfortable beds. I would definitely consider staying here again.
Stayed 1 night in Jun 2025

10/10 Excellent

Dayna

Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed my 4 night stay. The bathroom experience, (yes I said experience), was amazing. A liitle spa treatment for the derriere. The shower was steamy and powerful and the mattress was nice and firm. The breakfast was a great value with extensive local and American options. The location worked for me because I enjoy being just outside the city center. They were just a few feet away from the metro. The staff was courteous and professional. I would recommend this hotel.
Stayed 4 nights in Jun 2025

10/10 Excellent

Heather

Stayed 2 nights in May 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location near station, Toyosu Market

Great location near Toyosu Market, especially if you want to walk to the fish auction early in the morning. (Note: auction is closed on sundays, wednesdays and holidays!) Near train station (Shijo-mae). Close to great restaurants and food mall. No sento (public bath), but there is one across the street. Room was spacious.
Nearby Toyosu outer market eateries
Stayed 1 night in May 2025

6/10 Okay

Richard

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Had kids drinking and smoking just right outside the hotel. Felt very unsafe.
Stayed 1 night in May 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet. Breakfast was great!!!
Stayed 2 nights in May 2025

10/10 Excellent

Yoav, Thornhill

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 5 nights in May 2025

8/10 Good

Basma

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Good location
Stayed 2 nights in May 2025

8/10 Good

Deniss

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really need to upgrade multilanguage skills of receptionists
Stayed 2 nights in May 2025